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Burromax

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,298 reviews

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1 review
0 helpful votes
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Tire came and looked good
April 3, 2026

I had a bit of trouble replacing a tt250 back tire, so I called and no answer, but Burromax returned my call and walked me through it, and emailed me YouTube tutorials on repairs.

They got they 💩together.

Date of experience: March 19, 2026
1 review
0 helpful votes
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Bicycle Brake Cable
March 24, 2026
Updated review

The site was really easy to get my credit card info added to my account.

Date of experience: March 14, 2026

Your site is awesome, it accepted all my information
March 17, 2026
Previous review

Your site is awesome, it accepted all my information.

Date of experience: March 7, 2026
1 review
0 helpful votes
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What was extremely frustrating was I place an order for a product that cost over $400 and was given an estimated time the product would arrive (and it did within that short timeframe) but I had no way to track the order or check on the status of it. This made me concerned for purchasing something so expensive from a company I had never purchased from. However, they did deliver it when promised. I just wished we could have checked on the status of it for peace of mind.

Date of experience: March 13, 2026
1 review
0 helpful votes
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Key with ignition
March 22, 2026

Nice and quick. Easy to install and fast on delivery

Date of experience: March 11, 2026
1 review
0 helpful votes
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Works like it should
March 18, 2026

Wires are a bit tight but gotta keep it compact everything for like it should though

Date of experience: March 7, 2026
Illinois
1 review
0 helpful votes
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Phenomenal
March 16, 2026

They are the best, have bought 2 bikes and several parts

Date of experience: March 6, 2026
Pennsylvania
1 review
0 helpful votes
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Sent me rock
March 10, 2026

Sent me. Rock instead of my parts you guys are fraud

Date of experience: February 27, 2026
California
1 review
0 helpful votes
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Great little bike for my kid
March 9, 2026

Easy to assemble and work. My son had a great time riding it around for the first time. Big smiles.

Date of experience: February 26, 2026
Florida
1 review
0 helpful votes
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Always good to their Customers.
March 2, 2026
Updated review

Always polite on the phone. They do their best to resolve any and all problems. Good shipping.

Date of experience: February 20, 2026

Good Service and shipping.
December 13, 2025
Previous review

Parts are easy to locate. Most parts are in stock. Shipping is quick.

Date of experience: December 3, 2025
Texas
1 review
0 helpful votes
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Fast shipping
February 27, 2026
Updated review

I've ordered a bike, seat and tires, so far. Great service.

Date of experience: February 17, 2026

Fast shipping
January 22, 2026
Previous review

I recommend Burromax to everyone. Quality products.

Date of experience: January 11, 2026
California
1 review
0 helpful votes
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Great but really hard to contact
February 4, 2026
Updated review

The products is good, but It's hard to contact these guys. I made a simple mistake on choosing the product I wanted and emailed right away post ordering, AND BEFORE they shipped them out but I never got a reply to date. Reached out through email, Instagram, and even through the phone but could not get through. Now idk what to do with the product. Oh well. Thanks anyways. Just make sure you confirm what order before sending it through because it seem to be so hard to reach these guys for us regular customers. Unless you're an "influencer" from what I'm seeing or a distributor..

Date of experience: January 13, 2026

Easy peasy lemon squeezy
January 23, 2026
Previous review

Easy peasy lemon squeezy

Date of experience: January 13, 2026
Missouri
1 review
0 helpful votes
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Didn't work
January 31, 2026

I tried to make a account but it didn't work for my hrs 2.5

Date of experience: January 20, 2026
Texas
1 review
0 helpful votes
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WE LOVE OUR BURROMAX!
January 24, 2026

OUR SON SAW ONE AND KNEW HE NEEDED IT IN HIS LIFE RIGHT AWAY! THIS IS HIS CHRISTMAS PRESENT! HE WILL BE RIDING IT AT RACETRACKS WHERE HE WILL BE RACING HIS RACECAR IN TEXAS!

Date of experience: January 14, 2026
Missouri
1 review
0 helpful votes
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Foot pegs
January 22, 2026

Purchases online - quick and easy. Quick shipment. Product was as described.

Date of experience: January 11, 2026
Utah
1 review
0 helpful votes
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Was fun to add the assemble with my son.
January 9, 2026
Updated review

Just need to add a connector adaptor that are hard wired for the voltage gauge. We had to cut a old male end off the old speed controller. If it had a easier way instead of trying to cut wires I'd give it a 5 stars.

Date of experience: December 29, 2025

Was ok checkout glitches during checkout
December 25, 2025
Previous review

Was ok checkout glitches during checkout.

Date of experience: December 14, 2025
California
1 review
0 helpful votes
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Purchaser
January 4, 2026

Great experience I heard about this brand from other motor racers that use them in the pits. This was a Christmas present for my husband we are California flat track promoters.

Date of experience: December 25, 2025
Florida
1 review
0 helpful votes
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Excellent condition
January 3, 2026

Fast forward a delivery box came in excellent condition we just put it together it looks wonderful some of the screws were a little short putting the fenders on you have to go get some longer ones other than that it went together easy enough

Date of experience: December 24, 2025
Ohio
1 review
0 helpful votes
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Gift
December 29, 2025

It is a Christmas gift so we haven't opened boxes yet

Date of experience: December 16, 2025
Nebraska
1 review
0 helpful votes
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Quick
December 26, 2025

Quick shipping. Great service. It was the best birthday present ever.

Date of experience: December 16, 2025
Hawaii
1 review
0 helpful votes
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Good company..
December 19, 2025

Great company, love their product but hate that I waited 2 weeks to get my order. I understand that I'm in Hawaii and it'll take longer but I wish they have an option for faster shipping.

Date of experience: December 9, 2025