Bullrun FlagReviews 166

I was skeptical after seeing these reviews but decided to place my order anyways. It took exactly 2 months and 3 days for me to receive my order. Just like the website said so, "Estimated Turnaround Time: 8 Weeks." The collar is of good quality and I don't see it breaking any time soon. If you're not in a rush I highly recommend buying. If not, I believe TacticPup ships faster, but it is a bit more expensive.

Love the quality it was worth the wait. Ill be buying more stuff from this place in the future. Suits my dog perfect!

We got our puppy a Camo collar with a name patch and we LOVE it. It's high quality and durable. The loop for the leash is nice and large and the buckle closure for the collar is strong enough to stand up to the dog pulling once he's bigger. Will definitely be buying here again whenever we need a new one!

I purchased one collar and one patch a couple months ago. When I was purchasing my items at no point during the whole process of picking out and paying for my items was the turn around time mentioned. About a week after I purchased my items I tried to find and email confirmation but never received an email. I went back into the site and went to my order. That's where I saw that it's about 8 weeks before item will ship. Once that happens then you will get a text confirmation. I checked my checking account and they did take my money... Well it's been over two months and still no word from company. I just wish that during the check out process they would put in bold letters items take about 6 months to ship that way I can order from some where else. Would also be nice if google didn't put them first in the search results.

I just ordered for the third time from Bullrun Flag Embroidery and I have been impressed with every product I receive. I started by ordering my own dog a collar, and then friends and family envious of the beautiful collar asked for one. As we have 6 dogs in the family, I just keep ordering more collars and different colored name patches to switch out on previous collars. The collar itself is a large buckle for larger, pushy dogs on a leash and the first collar I ordered is over a year old with minimal wear and tear. As mentioned, one of my favorite features is the velcro name patches and flags that can be swapped out. I only wish there were more lighter colored options for embroidered names as on the dark collars, the names do not show up as well. The only negative is that the collars do take awhile to receive. There is a disclaimer on the website that states orders take 8 weeks to fulfill but honestly they can take longer. This is typical for a small business making a custom product. It's 100% worth it as these durable collars attract attention everywhere you go. I am so excited to receive my third order from this company and likely will continue to order in the future.

Ordered in Feb and no word! Very shady company and I will be seeing them in court. No returned calls, etc..

We ordered a 2 inch custom collar for my Doberman. The collar we received is well made. The workmanship is top notch, and you can see the passion in each product. Buy with Confidence!

I will admit, I was getting nervous bc it def took a long time for the collars to arrive… But, they are worth it. Half the price of other collars I looked at. Customer service is great, answers all emails. I was perfectly aware that it could take up to 8 weeks to receive my order, it took 8 weeks. Im happy to say that I ordered 2 more collars after I received my first order. I will gladly shop here again

I can't get a hold of you on your e mail or your phone number, can't track my order. I will never order a thing from you again, you have a lousy customer service, i don't know how you in stay business.

The 5 stars are due entirely to the effort the owner, Haadi, puts into his business.

But, first off, the product:
I ordered a couple of embroidered ID tags. The quality and workmanship are exceptional. Speaking strictly from a layman's point of view, the materials used appear to be top quality. No cutting any corners there. I am very pleased with the end product.

Delivery:
There was an unexpected and lengthy delay in receiving the product. However, Haadi was responsive to my inquiries, typically within a day. He was very contrite about the delay in the delivery, but he promised to get them out as quickly as he could.

Typically, if this delay occurred without any response from the business, this review would have turned out much differently.

Haadi is a prime example of how one individual can turn a difficult situation into something positive. Please support this growing business. You will not be disappointed.

My dog fits perfect in her new vest & collar! The cops now look at our dog like she's a military pup! They've actually complimented it already. I absolutely love that the leash has quick release, so helpful. The collar is beyond amazing. I would definitely recommend!

Recieved our custom collar, harness and leash today! The quality is worth the wait guys! It did take some time to recieve but it's worth the wait!

Thanks Bullrun Flag!

We just received the order and the collar is freaking amazing! Wow I can't believe how great it was made. You really did incredible workmanship on it. My sister saw it and will be ordering one as well. I'm sure many friends will see this and want it too. Thank you again! The buckle was nice and heavy metal not cheap plastic. The stitching was great a d the collar was nice and wide. It does take a while to get but definitely worth it if you want something original.

I was lucky enough to get a response to all of my emails. They changed the size of the collar when I explained we originally ordered for our then small english mastiff puppy and realized the collar wouldn't fit by the time it arrived. I was very scared this company was a scam but we finally got it today. It's very nice and fits him well and can easily be adjusted as he grows. I will be honest I probably won't order from them in the future but I'm happy with the product I eventually received.