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Bullrun Flag

1.7

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Bullrun Flag Reviews Summary

Bullrun Flag is a family-owned business based in West Virginia that specializes in tactical dog collars, leashes, and harnesses for working dogs. They offer customized products with various training gears, including martingale, agitation, and prong collars.

This summary is generated by AI, based on text from customer reviews

service
36
value
34
shipping
37
returns
22
quality
32

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Now sitting at (2) months without my ordered item. Inquires on order status go without response. Kinda kicking myself in the $#*! - I should have read all the horrible reviews before I ordered. Calling credit card company Monday to dispute charges.

Date of experience: June 13, 2020
Arizona
2 reviews
0 helpful votes
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I ordered a collar and leash from these people 3 months ago, have seen them yet cause I am STILL waiting. I contacted them around a month ago and they said it was on its way. A month ago. They posted some bogus shipping link that says it's never even been pucked up from them.
RUN, RUN GO ANYWHERE ELSE! You have been warned.
Oh and can't add photos to this as they request because I have nothing to photograph.

Date of experience: June 11, 2020
Germany
1 review
0 helpful votes
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Terrible company
June 11, 2020

Ordered on March 13.2020. Said it was on its way several times. June 11 2020 and still. No order no response from customer service. No answer from the company by phone. Will be filing a complaint with the BBB. STAY AWAY CROOKS

Date of experience: June 11, 2020
Indiana
1 review
0 helpful votes
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I placed my order in March and then April 23rd received emails stating it was being made and would ship out, also stated they would send emails to let me know each step and nothing since. I have called daily and sent emails and not one Single response. Took my money and no product. Don't bother ordering from here.

Date of experience: June 10, 2020
North Carolina
1 review
2 helpful votes
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Customer service rep lies about shipments - still havent received the dog collars I paid for. Phone number has been permanently set to call back during business hours. No response to several emails or phone calls. This place is a total scam.

Date of experience: June 10, 2020
Illinois
1 review
3 helpful votes
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5 months
June 10, 2020

Ordered one simple patch in February. Have not received it nor have I been able to make contact with them.

Date of experience: June 10, 2020
New Jersey
1 review
0 helpful votes
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Order
May 24, 2020

I placed an 4 25 20 still not received it need it for my job ron Johnson I do Security an its part of my job been waiting

Date of experience: May 24, 2020
Texas
1 review
0 helpful votes
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I placed an order on March 15th and they said it would take 5 weeks. I still haven't received my order. They sent me an email saying it would be shipped out on May 4th and it would take two days and its still not here. I asked for my money back and they wont answer my emails. DO NOT ODER FROM THESE PEOPLE!

Date of experience: May 19, 2020
South Carolina
1 review
1 helpful vote
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I placed my order in February of 2020. Emailed the company on 3/23/20, they told it it had shipped... it had not. Called on 5/1/2020, they told me I'd receive it the following week, I did not. I just filed a complaint with the Better Business Bureau, and will be calling my bank tomorrow morning to dispute the charge. This is ridiculous!

Date of experience: May 14, 2020
South Carolina
1 review
0 helpful votes
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This is a horrible company. I ordered a collar around jan 23rd 2020... its now may 11. The owner wont respond to emails and when I called him, he promised my order would be delivered in a week. 3 weeks later I called again and he guaranteed it would be delivered within a week or I'd get a full refund and the item free. No surprise, it didnt show up. I'm sure he and his business is doing very well during this quarantine because he takes your money and doesnt produce a product. I'm convinced I would've never received the product or refund until I threatened to contact the BBB or proper authorities for theft.

Date of experience: May 11, 2020
Colorado
1 review
0 helpful votes
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Hate this place
May 6, 2020

It's been a month and I still haven't received my order. Tried calling their phone number and leaving emails no response. I've called over and over and today they answered and then they told me that they are busy with other customers and will call me back. This place is so unprofessional.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Ordered it and never got it. It's been two months and I can't get ahold of anyone. Lots of complaints on the BBB

Date of experience: May 5, 2020
Illinois
1 review
0 helpful votes
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I wish I could give them 0 stars. I've ordered from this company in the past. I remember it taking an overly long time to get my product, but since I was so impressed with the quality I decided to try them again and I wish I didn't. I ordered a name tape in JANUARY of this year. It's now 2 days away from MAY and I have no product. I'm using these tapes on my go-bag for patrol. I emailed the company back in March just asking for a status and I was told that my product is on the final stage and I will "for sure receive it in a week". It's now almost May and I still have no product. I'm so close to disputing this charge with my credit card company.

Date of experience: April 29, 2020
Texas
1 review
0 helpful votes
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HORRIBLE!
April 28, 2020

I ordered a name tag for my vest in January! I emailed them got a responsive it would be shipped out in 7 days! It is now a couple days away from being May and I still have not received my order!
Do not order anything from here!

Date of experience: April 28, 2020
Texas
1 review
0 helpful votes
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Order never came
April 13, 2020

They will give you the run around but your item will NEVER arrive. Eventually created a shipping label after I complained enough but they still never sent it.

Date of experience: April 13, 2020
West Virginia
1 review
0 helpful votes
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Thieves
April 9, 2020

I have been in contact (well, sort of) w/them and they responded that they were going to place my order in the mail on March 23. Nope. It has been months since I ordered from them and they have not completed my order. They have been very difficult to get a response from. DO NOT order from them; you will NOT receive your order.

Date of experience: April 9, 2020
New York
4 reviews
1 helpful vote
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Stay away
April 2, 2020

Ordered patches January 17th 2020, constantly giving the run around still no patches as of April 2nd 2020 filing dispute with credit card company, stay away.

Date of experience: April 2, 2020
Iowa
1 review
0 helpful votes
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Placed a pretty big order at the beginning of January 2020. It's about to be April and still have received nothing. Emailed them with no response. Do not purchase from here.

Date of experience: March 31, 2020
California
1 review
0 helpful votes
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Wish I had checked reviews prior to purchasing. Apparently they are no longer in business but still taking orders and our money! I, as well as several others have complained to the BBB but somehow they have not been shut down. I placed an order Jan 7th- not until the order is placed and funds have been withdrawn do they say order will take 6-8 weeks. It's now March 17th and I have yet to receive anything. Sent several emails and left numerous messages with the responses. They basically stole my money and are getting away with it without any repercussions.

Date of experience: March 17, 2020
California
1 review
0 helpful votes
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Received my order...
March 10, 2020
Updated review

I ordered in November of 2019, and received it March of 2020. I had no update that it was on its way... it just randomly showed up.

Date of experience: March 9, 2020

The absolute worst!
February 4, 2020
Previous review

I ordered in November of 2019. Spent about $56 on custom collars. I've been blowing up their 2 emails, and 2 phone numbers. Once the guys answered and had an attitude but said I would get them next week... that was last week! It's February 2020 and still no collars. What a sorry excuse for a business. Will have to call my bank to dispute the charges.

Date of experience: February 4, 2020

From the business

Tactical Dog Collars, Leashes and Harnesses. Personalized Quality gear at a reasonable price. Please Contact us at [email protected]