Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Bullrun Flag

Bullrun Flag

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bullrun Flag?
grey stargrey stargrey stargrey stargrey star

Bullrun Flag Reviews Summary

Bullrun Flag is a family-owned business based in West Virginia that specializes in tactical dog collars, leashes, and harnesses for working dogs. They offer customized products with various training gears, including martingale, agitation, and prong collars.

This summary is generated by AI, based on text from customer reviews

service
36
value
34
shipping
37
returns
22
quality
32

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Theresa M.
Unfollow Theresa M.
Share Review
Report Review

LOVE our purchase
February 21, 2023

We ordered a new collar from Bull Run Flag& Embroidery for our 1 year old pittie puppy-he's approximately 70lbs already. He has a big thick neck& a lot of pulling power so we needed something heavy duty. We purchased the 2 inch Personalized Tactical Dog Collar Custom embroidered K9 Collar with USA Flag Camo Thick Service collar for Large Breed Dogs - With Handle. When we first put it on our boy Ike, he wasn't quite sure about but now he absolutely LOVES his collar! The fit is perfect & having the handle is so nice! The removable patches are awesome, you can add your pup's personality to their collars! Love the buckle, nice heavy duty so he won't be able to break it (I was looking for a collar w a heavy duty buckle, there is NO way he will break it!) We are so pleased with this collar, we will be ordering more products! We were also pleased with the turn around time from when I ordered to when we received it (for being a custom order). Love this business is in USA- specifically in West Virginia! Thank you for your products! We will for sure be ordering more for our other fur-babies!

Date of experience: February 20, 2023
New York
1 review
2 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

SCAM
February 10, 2023

Do not, repeat, DO NOT, order from this company. They will not ship your order. They will run you around until the two month window for your credit card disputes has closed. Waste of time.

Date of experience: February 9, 2023
Oklahoma
1 review
0 helpful votes
Follow Brandon A.
Unfollow Brandon A.
Share Review
Report Review

BUBBABEAR
January 21, 2023

About a year ago my 12-year-old daughter at the time was struck by a train. I took my 3-year-old Dogo Argentino "BUBBABEAR "to owe you medical center children's ICU and we both stayed with her for 19 days 24 hours a day until she came out of her coma. The very next day I was separated from BUBBABEAR and couldn't find him anywhere! After for long months I was notified by dream Dogo Network that he had been found 150 mi away from home. I immediately went and got him back! After that I wanted to call her that was strong and good looking to celebrate his homecoming. I contacted Bull run and then listen to my story and immediately expedited my order. It came within 10 days and not only is it a strong well-built caller but it is also really good looking! Thank you very much Bull run for doing exactly what you said you do! Sincerely Brandon and BUBBABEAR!

Date of experience: January 19, 2023
Massachusetts
1 review
0 helpful votes
Follow Ron C.
Unfollow Ron C.
Share Review
Report Review

Excellent collar
January 19, 2023

Received collar and love it just what I was looking for great quality with excellent craftsmanship got lots of compliments and inquirers as where I got it

Date of experience: January 18, 2023
Texas
1 review
1 helpful vote
Follow Greta L.
Unfollow Greta L.
Share Review
Report Review

Very satisfied
December 6, 2022

This is the first order I place and I'm very satisfied, the collar's quality is amazing! I have 1 y.o. Gsd, he is about 110lb and the 2inc collar fits him perfectly! I love the patch with is name and the handle! The only thing that I'd say it's the waiting time, I had to wait around 3 weeks before receiving it in the mail but it's worth it.

Date of experience: December 5, 2022
Wisconsin
1 review
1 helpful vote
Follow Kamika O.
Unfollow Kamika O.
Share Review
Report Review

Bullrun Dog Collar
November 4, 2022

Fast Delivery, I love my dog collars. Very durable nice material and look great.

Date of experience: November 4, 2022
Georgia
2 reviews
1 helpful vote
Follow Kelvin R.
Unfollow Kelvin R.
Share Review
Report Review

Dog Collar
November 1, 2022

Best dog collars made. Look great and durable and my dog even loves it. Worth every penny.

Date of experience: November 1, 2022
Rhode Island
1 review
1 helpful vote
Follow Dennis A.
Unfollow Dennis A.
Share Review
Report Review

Great product
October 8, 2022

I recently purchased a collar and leash from Bullrun Flag. Both products are very durable and will last a long time.

Date of experience: October 7, 2022
New York
2 reviews
1 helpful vote
Follow Scott H.
Unfollow Scott H.
Share Review
Report Review

Dog collar
October 1, 2022

Great quality! Looks amazing and happy with the price!

Date of experience: October 1, 2022
Washington
1 review
1 helpful vote
Follow Teri C.
Unfollow Teri C.
Share Review
Report Review

We ordered it and received it in a timely manner. Will buy again if I need one

Date of experience: October 1, 2022
Georgia
1 review
1 helpful vote
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

Great service
October 1, 2022

Very fast shipping and the 1.5" collar I got is of great quality

Date of experience: October 1, 2022
Tennessee
2 reviews
1 helpful vote
Follow Anthony F.
Unfollow Anthony F.
Share Review
Report Review

Excellent!
October 1, 2022

Excellent product with great service! Ordered a new collar for our Diesel and the quality is exactly what I was looking for along with the craftsmanship.

Date of experience: October 1, 2022
Illinois
1 review
1 helpful vote
Follow Amber E.
Unfollow Amber E.
Share Review
Report Review

Lack of communication
August 25, 2022

Quality work but highly disappointing when there's an issue with their product and they have no comment or direction in fixing the issue. I have reached out numerous times through email and calls. I have heard nothing back. We wanted to support a small business so we went with them and it's unfortunate because I could have went with another company and avoided dealing with this nonsense. Your customers should be top priority and obviously this isn't the case with them. I ordered multiple products from them and can only use one…

Date of experience: August 25, 2022
Bullrunflag E. — Bullrun Flag Rep
over a year old

We have been in contact with the customer by email thru [email protected]
The customer had order the wrong size for two of her collars. We replaced them with two small size collars free of charge. Both collars we delivered to the customer on 9/01/2022 and she is now happy and the issue is resolved.

Please contact us via email at [email protected] with any issues about your order as email is the best way to get a hold of us. Thank you for you support

Missouri
1 review
2 helpful votes
Follow Samantha W.
Unfollow Samantha W.
Share Review
Report Review

Well worth it
April 17, 2022

Awesome quality, nice and sturdy. The dogs were even excited about them and have been prancing around showing them off. A wait to get them but definitely worth the wait. I was concerned when I wasn't able to see progress on the website but the company was very communicative and kept me updated the whole time. 10 stars for their quality, customer service, and communication. If and when we need new collars we will be back. Will definitely tell our friends!

Date of experience: April 17, 2022
Pennsylvania
1 review
2 helpful votes
Follow Shelly S.
Unfollow Shelly S.
Share Review
Report Review

Saints collar
April 2, 2022

Saints collar is beautiful we love it so much made beautiful and sturdy the collar is stunning my dog also does not pull with this collar

Date of experience: April 2, 2022
West Virginia
1 review
2 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Bullrun Flag Dog Collar
February 17, 2022

This is my second purchase as very satisfied with make & quality of dog collar. Purchased for my 6 year old Rottweiler like the handle on side to hold when needed overall looks good on him. Also purchased 2 leashes not pictured. This time around wait time about 6 week turnaround well worth it. Support small businesses. Good Company Glad to Recommend. Will purchase again in future. David P

Date of experience: February 17, 2022
North Carolina
1 review
2 helpful votes
Follow Leigh-Ann J.
Unfollow Leigh-Ann J.
Share Review
Report Review

Awesome business
February 9, 2022

Absolutely love their products. I bought two harness and two collars, found out the collars I ordered were to big and they were nice enough to exchange them for a different size. Will definitely be purchasing from them again!

Date of experience: February 8, 2022
Virginia
2 reviews
2 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Do Not Order From Them
January 28, 2022

Customer service sucks. Said Covid was causing delays. Requested refund and they never responded back. I recommend you use my experience as a warning not to order from them.

Date of experience: January 28, 2022
Bullrunflag E. — Bullrun Flag Rep
over a year old

Hi Chris, we refunded the full amount back to your account as you requested. We Apologize for the inconvenience and thank you for your understanding. Please stay safe.

California
1 review
3 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

Stunning products
January 28, 2022

I ordered 3 custom dog collars and they are beautiful and durable! Very high quality, I will be ordering from them again.

Date of experience: January 28, 2022
New Mexico
1 review
0 helpful votes
Follow Renee A.
Unfollow Renee A.
Share Review
Report Review

Very disappointed
November 12, 2021

I ordered embroidered Christmas stockings from this company. The pictures looked super cute. I waited for 2 months for them to be delivered. When they were they looked very cheap and some of them were falling apart. A few days later I was in my local dollar tree and found the same stockings. So I paid $100 for dollar tree stockings.

Date of experience: November 11, 2021

From the business

Tactical Dog Collars, Leashes and Harnesses. Personalized Quality gear at a reasonable price. Please Contact us at [email protected]