BuildASignReviews 84

Gave me the run around telling me the sign had already shipped. Once I got the Fed-Ex tracking number it was clear they had been lying to me. Worst of all when the sign finally did arrive it looked awful. I made sure to send high resolution files to them and was assured the file was good enough resolution. The other vendor I selected and sent the same file to made a beautiful sign and shipped it ahead of schedule. Skip these jokers, totally not worth it!

BuildASign - WASTE of time! To sum it up, I ordered 50 signs online. The art department needed better images they said. Which I emailed in right away. I than waited for a proof, and waited, and waited. I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order. Then you get the emails and calls from rude reps wanting to know what you wanted, you canceled your order, but we are here to help. All I wanted was to order a few SIGNS! Here's your sign - shop elsewhere!

This is one of the most marketed businesses for custom signs on the Internet, so I chose it mostly for the exposure. Nonetheless, I still placed a small test order to see the quality of their work and level of customer service first. Sadly, I was disappointed in both. Here are the pros/cons of doing business with this company:

Pros

- Professional web site with easy to design customization of product
- Fast delivery

Cons

- No automated e-mail was sent confirming my online order. I had to request it.
- Product ordered had uneven borders and distorted text
- No reply to two e-mails over ten days to correct the situation (yes, checked my SPAM filters)

Conclusion

- Skip this business and try one of it's many competitors.