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BuildASign

1.9

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BuildASign Reviews Summary

BuildASign is a leading custom signs expert offering fast, reliable, and affordable signs for various needs. They provide a wide range of products, including custom signs, banners, flags, and more.

This summary is generated by AI, based on text from customer reviews

service
28
value
28
shipping
27
returns
15
quality
27

We monitor reviews for authenticity

Maine
1 review
2 helpful votes
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Buyer Beware
April 14, 2021

One of the worst companies I have ever worked with. Poor print quality, damaged and missing products, terrible service, and no customer loyalty. Buyer beware - take you business elsewhere and give you money to a company that appreciates it.

Date of experience: April 13, 2021
Colorado
1 review
2 helpful votes
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First batch of bumper stickers came out perfect. So I went to reorder more. Didn't edit anything, just clicked reorder. The bumper stickers came back all messed up and worthless. Asked to return thee stickers and get a new batch made, since it is there fault not mine that they came defective. They said I have to pay for shipping and will be charged a 20% reprint cost. Wow..

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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I ordered two bumper stickers and never received them. I called and they said they forgot to print out a mailing label. I still have never received my bumper stickers. Never again.

Date of experience: December 5, 2020
Tennessee
1 review
0 helpful votes
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It took a long time to get the bumpster sticker first, then the ink was so dull it's barely readable. They wont refund and the tone of the email I received was extremely condescending. Yuck.

Date of experience: July 13, 2020
Arizona
1 review
0 helpful votes
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Lost order
July 6, 2020

I've used these folks a few times and never had a problem til 6/23, ordered some signs from them. I received two of the four but the last two would be shipped the next day. I received a tracking number for the second shipment, but it never was shipped. After a couple of days I emailed them to find out were is the order, and about two days later they told me the order never shipped and they don't know what happen and to let them know if I still wanted the order, well that was on a Fri morning and that means the order will not even be processed til at least the following Mon. Which means it wouldn't arrive til the following week sometime - nearly two weeks after I needed them. I just told them to cancel the order and I would go somewhere else and to refund the remaining funds (approx $24 or so). Now this is were it starts to SUCK, ok we'll refund the remaining funds... get ready for this... 20% for me cancelling the order after its been processed... but wait - they lost my order and didn't tell me for at least two days and then tell that I had to notify them IF I still wanted the order. If I didn't want the order I wouldn't have even made the order in the first place you idiots, now its all my fault that the order is lost and I even have to pay them for losing the order in the first place. Well they lost this customer for ever now, and now my new shop get the signs made in three days and they were cheaper and the quality is the same if not better. In short --- STAY AWAY FROM THESE PEOPLE

Date of experience: July 6, 2020
Illinois
1 review
0 helpful votes
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THEY DO A GREAT JOB WITH EVERYTHING I UPLOAD TO THEM. VERY GOOD QUALITY. DELIVERY HAS BEEN VERY GOOD.
MIKE KOSCIELSKI OAK FOREST ILL

Date of experience: April 16, 2020
Arkansas
1 review
1 helpful vote
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They take your money and will not print or deliver signage that does not have a liberal stance in politics. Typical hippie business. Never trust a hippie.

Date of experience: April 7, 2020
Florida
1 review
0 helpful votes
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I wish I could give it like 0 stars. If you don't want to read the whole review, here it is in one word: SCAM!

First of all they do have a lot of false advertisements on their website. I wanted some yard signs and when I google searched it, their website showed up saying $0.97 each sign, when I added 10 signs to the cart, the prices drove up really high.

And later I come to know that it's $0.97/sign only when you order 100 signs. (Then why did you not specify that on the website!) Then they said it would be $2.64/sign if you order anything less than that, and even with that when I add it to the cart, the prices came to more than $100. They also advertise saying ***free shipping on everything on the website***. And they added a $15 shipping cost.

When I called them about it, the customer service agent (Maraio S.) was very rude and actually cut the call on me! NEVER USE THEM! SCAM! FALSE ADVERTISEMENTS!

Date of experience: January 27, 2020
North Carolina
1 review
0 helpful votes
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Slow and no response
December 13, 2019

Don't believe the claim that anything is shipped in 24 hours. I ordered an item on Nov 27 and it's now Dec 13. I still haven't received my item, and no one will answer my emails. Don't use them.

Date of experience: December 13, 2019
Texas
1 review
1 helpful vote
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Bad customer service
December 13, 2019

I ordered 4 signs because they tell you get some saving, but never imagined that the signs where single sided when I specifically indicated it was a real estate sign. I called and asked explained this to the agent that attended my call, all he did was to transfer me to another department which was to get rid of me and not having to deal with the complain on the order, which I was very nice about. I am calling and calling and no one is getting on the phone. Stay away from this company

Date of experience: December 13, 2019
Idaho
1 review
1 helpful vote
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Street flag
December 6, 2019

Horrible! Unfortunately you have to give at least one star, 2 more than they deserve! Very poor quality, emailed them about the quality and they put the blame back on me saying that the image i sent was poor quality, the same image that all of our marketing material is made from without any issues. Stay clear and spend a little more, there is a reason the price is low but way to high for the product that is delivered!

Date of experience: December 6, 2019
Virginia
1 review
1 helpful vote
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So, my sister is graduating from Basic Training mid november, and one of the big things people do is make banners. All of the "name brand" ones were $70 which I wasn't about to spend, so I came across buildasign and created my own from scratch for $20. Before I ordered it, I searched up the reviews, which in all realness, weren't that great at all. But I figured it was only 20$ so it was worth a shot. So I ordered it on October 29th and it said it would do free next day shipping. After I ordered it, I got an email that said my order was on hold. At that point, I was losing hope. But I did what they said and responded with "Print as is" and sure enough I got a tracking number from ups. It came on the same day scheduled, which was today, and OMG when I tell you I was surprised with the quality. It was clear, the material was in tact and durable, everything looked and felt amazing. I hope someone reads this because the banner I got was 10/10 and I'm soooo glad I ordered from BuildASign. You really can't beat that for that price!

Date of experience: November 1, 2019
Texas
1 review
0 helpful votes
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RIPPED OFF
October 30, 2019

Placed order... They QUICKLY took my. Money, however was not able to fill my request. Which they should have made sure of BEFORE taking my money
Now they won't answer my emails or calls

Date of experience: October 29, 2019
Indiana
3 reviews
0 helpful votes
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Technical issues with checkout; was charged more than cart said initially. Poor and slow Support. Definitely poor experience.

Date of experience: October 21, 2019
Texas
1 review
1 helpful vote
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I responded to an email that was sent too me for low resolution right after my order was placed. They took days too push my order through! Will not be using them again. I would give negative stars if that was an option.Do yourself a favor and go with A PROFESSIONAL COMPANY.

Date of experience: October 4, 2019
Pennsylvania
1 review
1 helpful vote
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Misrepresentation
September 20, 2019

DREADFUL company to do business with. Placed an order under an offer stating it would ship within 24 hours. It didn't. It's actually been several days over the final ship date and I still haven't received my order. This company must not take its business seriously given the low rating it has and the slew of negative comments as to other customer experiences. I wish I would've looked into this company more before placing an order. I will go to the company I used prior, as I had no issues. Steer clear!

Date of experience: September 19, 2019
Pennsylvania
1 review
0 helpful votes
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Stay Away
September 20, 2019

They forgot to put my sign into production for over a week, so I will be without signs at my expo this weekend. All they will do is pay for expedited postage. LOSERS!

Date of experience: September 19, 2019
California
1 review
1 helpful vote
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Can I give ZERO STARS? Stay away. Stay far away. How in hell do you ship the wrong flag?! Order # and proof all synch up, but the flag is someone else's and not even the right size! How about some damn quality control?!

Date of experience: September 11, 2019
Minnesota
1 review
1 helpful vote
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I ordered a bumper sticker in May 2019 and still have yet to receive it or a refund! I've emailed them 3 times about the issue, along with being charged $8 for shipping when it said free shipping! Extremely disappointed that I counted in getting this as a gift and it never came!

Date of experience: July 27, 2019
Oklahoma
1 review
0 helpful votes
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I made an order online and waited the 11 days. When it showed up it was an empty envelope. When I called about this, the guy told me that he could have it redone and set to me in another 10 to 14 days. I asked about getting it sooner, I was told that it was going to cost me extra. I asked to cancel the order and return my payment, I was told that I had received the order and that he couldn't give me a refund. I emailed them pictures of the tag that was on the envelope. Shipping weight: 11oz, not my order of 3 car tags. DONT ORDER FROM THIS COMPANY!

Date of experience: July 17, 2019

From the business

Custom Signs - 100% customer satisfaction guarantee! BuildASign is the #1 leading custom signs expert! FREE SHIPPING!