On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great service. Product came quickly and was exactly what I needed
Shipping is good and the prices are affordable compared to other sites I've checked out.
Some items missing in the order but were replaced. Not sure if it was due to error in order sent or due to shipping. Either way, they replaced the missing items and all is well
Always friendly and great price. Always a pleasure to do business with.
The only problem I have had with previous orders are that the boxes come totally smashed on some orders.
That is a shipping issue, not ya'll.
We have been with this company for about 13 years. We have excellent experience with them.
Product is great I have never had a problem in shipping Will continue to use
Everything was good. I just wish I could have gotten a little bit more updates on where the product was during shipping
Great experience. Easy to order & love the ability to use coupons & discounts. Check out process is easy.
ALL GOOD EXPERIENCES WITH BUDGET EXCEPT I AM NOT HAPPY THAT YOU FORCE ME TO WRITE A 50 CHARATOR REVIEW OF EXPERIENCE WITH YOU.
Got here faster than I thought. Easy to order and always good discounts available. The website could be better, but these orders have been ok.
Easy to reorder - easy to use the coupon code and rewards $ as well. Thank you.
Is always true to order. Only draw back takes longer to arrive than some other companies.
Process easy and affordable, it's very convenient and gives discounts.
Best way to get your pet meds by far! Love this website!
Awesome love this place happy happy happy happy happy happy
Every time I shop here, everything has always gone well. One of my dogs has never stopped scratching from my previous order though. I have had to give her Capstar to stop her scratching so I was wondering if you received a bad batch of Bravecto. Never had this problem before. I am still waiting to hear if I will be receiving the heartworm preventatine I ordered. Thank you for your reply. I will be ordering again after I use the 6 month supply of Bravecto I now have.
Excellent. Their prices are the best I have ever found anywhere.
Got them in 3 weeks from overseas. Same as US with no script and better price.
Great Price on Meds for my dog. Easy to order and takes 3 weeks to get.
Easy to order and pay. Appreciate fast shipping, easy ordering process and payment
Excellent price and shipping.of dog medicines without prescription when needed. Thanks for keeping my dog healthy
Affordable helpful my dog can get the medication she needs.
Phoned in first time, used internet second time. Both easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members