Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BudgetPetCare

BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
grey stargrey stargrey stargrey stargrey star

BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

Instant Feedback

53,309 reviews

We monitor reviews for authenticity

Sri Lanka
1 review
0 helpful votes
Follow Eileen M.
Unfollow Eileen M.
Share Review
Report Review

Heartguard
August 18, 2025

Phoned in first time, used internet second time. Both easy.

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
Follow Eva D.
Unfollow Eva D.
Share Review
Report Review

Simple & Easy
August 18, 2025
Updated review

The site is easy to find and purchase whatever you need. Simple to setup my purchase and to deal with shipping.

Date of experience: February 8, 2025

It's easy to find what you need
March 1, 2025
Previous review

It's easy to find what you need. The pricing is wonderful

Date of experience: February 19, 2025
Alabama
1 review
0 helpful votes
Follow Alan L.
Unfollow Alan L.
Share Review
Report Review

Nexgard at a great price
August 18, 2025
Updated review

Everyone knows how necessary yet expensive Nexgard is. My Vet sells it to me at $30 per chewable and I have 3 dogs. Looking for it online I came across BudgetPetcare selling it at a great price. In fact, it's the best price I can find online. Ordering was easy and delivery was fast.

Date of experience: August 8, 2025

Great Prices
July 19, 2025
Previous review

I really liked the prices and everything was delivered quickly.

Date of experience: July 9, 2025
North Carolina
1 review
0 helpful votes
Follow Tom S.
Unfollow Tom S.
Share Review
Report Review

Great Experience
August 18, 2025
Updated review

Easy to navigate website, great price, very happy with service.

Date of experience: August 8, 2025

Order
July 19, 2025
Previous review

Quick and easy web site for ordering and excellent delivery time

Date of experience: July 9, 2025
Texas
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Easy to find the products I need.
Descriptions of each product were informative.

Date of experience: August 8, 2025
Texas
3 reviews
0 helpful votes
Follow Casey S.
Unfollow Casey S.
Share Review
Report Review

Best price
August 18, 2025
Updated review

Good
Really really really really really really really really really

Date of experience: January 29, 2025

Fast, affordable and easy
September 10, 2024
Previous review

Fast, affordable and easy

Date of experience: August 31, 2024
California
1 review
0 helpful votes
Follow Melanie S.
Unfollow Melanie S.
Share Review
Report Review

Paid extra for nothing
August 18, 2025

I paid the extra 6.99 to be able to track the shipping but no shipping information was ever sent. It took around 8 days to receive my order. Very pleased with the price of the meds but disappointed with not getting any tracking for the shipping that I paid for.

Date of experience: August 8, 2025
Florida
1 review
0 helpful votes
Follow Joseph G.
Unfollow Joseph G.
Share Review
Report Review

Affordable
August 18, 2025
Updated review

We are able to buy both of our pets in Simparica trio add a fraction of the cost that would be to buy just one here.

Date of experience: August 8, 2025

Amazing deals and support
November 4, 2024
Previous review

Amazing deals and support

Date of experience: October 25, 2024
California
1 review
0 helpful votes
Follow Sharon N.
Unfollow Sharon N.
Share Review
Report Review

Great prices for products & service
August 18, 2025
Updated review

Great prices for products and great follow-up on delivery.

Date of experience: August 6, 2025

Easy to order, great savings takes a little longer...
April 14, 2025
Previous review

Easy to order, great savings takes a little longer to arrive but worth it!

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
Follow Scott T.
Unfollow Scott T.
Share Review
Report Review

Good service
August 18, 2025
Updated review

I order monthly, comes in about 3 weeks. My experience has been just fine so far, and saves me money.

Date of experience: August 8, 2025

Good, just wish it would come sooner
September 14, 2024
Previous review

Good, just wish it would come sooner

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
Follow Dawn U.
Unfollow Dawn U.
Share Review
Report Review

Love Budget Pet Care
August 18, 2025
Updated review

Easy, affordable and they have everything you need for all your fur babies

Date of experience: August 8, 2025

Love getting my fur babies meds from here
February 20, 2025
Previous review

Love getting my fur babies meds from here. Easy and timely 😊

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
Follow Jennie D.
Unfollow Jennie D.
Share Review
Report Review

RECIVE ON TIME, GOOD PRICE
August 18, 2025
Updated review

SORRY IM NOT GOOD WITH WORDS. ALL IS GREAT SOFAR. I SHARD WITH MY GRANDSON AND NOW HE HAS ORDERED FROM YOU AS WELL. THANK YOU FOR YOUR SERVICE. JENNIE CAVALCANTE

Date of experience: August 8, 2025

I LIKE YOU
July 19, 2025
Previous review

IT TOOK A WILL TO GET, BUT IT WORKED OUT OK. I REALY DONT KNOW WHAT ALSE TO SAY

Date of experience: April 4, 2025
Maryland
1 review
0 helpful votes
Follow Judy K.
Unfollow Judy K.
Share Review
Report Review

When I last ordered "plain" INTERCEPTOR, I receiver a substitution of INTERCEPTOR PLUS without any contact from seller for approval. Turns out there was a reason for NOT ORDERING the "PLUS" INTERCEPTOR: my dog did not tolerate it as well as plain INTERCEPTOR. In all fairness, BUDGETPETCARE gave a refund & I donated the INTERCEPTOR PLUS to our local animal shelter. It left me without the INTERCEPTOR I needed for my dog & I had to go beyond her med due date to acquire it elsewhere. COMMUNICATION could have made such a difference, here. I'm trying again to see if I can get the CORRECT INTERCEPTOR (PLAIN, NO "PLUS"!) for my dog THIS TIME. (previous order was 10/22/23)

Date of experience: October 22, 2023
Tennessee
1 review
0 helpful votes
Follow Crystal K.
Unfollow Crystal K.
Share Review
Report Review

Manage auto-order
August 18, 2025

I should be able to adjust, change, or pause my auto order all from online without having to call or email someone.

Date of experience: January 31, 2025
Rhode Island
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Share Review
Report Review

Great Company - Great Prices
August 18, 2025

Have been ordering from budget pet care for years. Orders come quickly, great discount codes, prices are good.

Date of experience: August 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow Cheri X.
Unfollow Cheri X.
Share Review
Report Review

I've have great experiences in the past with this product, the price, and the customer service when I needed assistance.

Date of experience: May 1, 2024
Wisconsin
1 review
0 helpful votes
Follow Katherine Q.
Unfollow Katherine Q.
Share Review
Report Review

Shipping
August 18, 2025

Shipping takes about 3 weeks. Sometimes I forget to order it and I need it now.

Date of experience: August 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

Vaccination order
August 18, 2025
Updated review

I was happy with how quickly I received my order, prices are great and website is easy to navigate. 109 percent satisfied

Date of experience: August 7, 2025

GOOD PRICES
July 19, 2025
Previous review

My products shipped quickly and prices are great Products were available

Date of experience: July 8, 2020
California
1 review
0 helpful votes
Follow Maria I.
Unfollow Maria I.
Share Review
Report Review

Great products and pricing
August 18, 2025
Updated review

Easy to place an order and the products are quality. Pricing is very reasonable

Date of experience: August 7, 2025

Prices are cheaper than what i pay for at the vet
April 4, 2025
Previous review

Prices are cheaper than what i pay for at the vet. The ease of putting in orders is a plus! I have told many of my friends about this website. Thank you for making pet supplies affordable.

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
Follow Rebekah W.
Unfollow Rebekah W.
Share Review
Report Review

Great product and value
August 17, 2025

Great experience shopping, best prices! Great selection. Always great shipping.

Date of experience: August 7, 2025