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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Phoned in first time, used internet second time. Both easy.
The site is easy to find and purchase whatever you need. Simple to setup my purchase and to deal with shipping.
It's easy to find what you need. The pricing is wonderful
Everyone knows how necessary yet expensive Nexgard is. My Vet sells it to me at $30 per chewable and I have 3 dogs. Looking for it online I came across BudgetPetcare selling it at a great price. In fact, it's the best price I can find online. Ordering was easy and delivery was fast.
I really liked the prices and everything was delivered quickly.
Easy to navigate website, great price, very happy with service.
Easy to find the products I need.
Descriptions of each product were informative.
Good
Really really really really really really really really really
I paid the extra 6.99 to be able to track the shipping but no shipping information was ever sent. It took around 8 days to receive my order. Very pleased with the price of the meds but disappointed with not getting any tracking for the shipping that I paid for.
We are able to buy both of our pets in Simparica trio add a fraction of the cost that would be to buy just one here.
Great prices for products and great follow-up on delivery.
Easy to order, great savings takes a little longer to arrive but worth it!
I order monthly, comes in about 3 weeks. My experience has been just fine so far, and saves me money.
Good, just wish it would come sooner
Easy, affordable and they have everything you need for all your fur babies
Love getting my fur babies meds from here. Easy and timely 😊
SORRY IM NOT GOOD WITH WORDS. ALL IS GREAT SOFAR. I SHARD WITH MY GRANDSON AND NOW HE HAS ORDERED FROM YOU AS WELL. THANK YOU FOR YOUR SERVICE. JENNIE CAVALCANTE
IT TOOK A WILL TO GET, BUT IT WORKED OUT OK. I REALY DONT KNOW WHAT ALSE TO SAY
When I last ordered "plain" INTERCEPTOR, I receiver a substitution of INTERCEPTOR PLUS without any contact from seller for approval. Turns out there was a reason for NOT ORDERING the "PLUS" INTERCEPTOR: my dog did not tolerate it as well as plain INTERCEPTOR. In all fairness, BUDGETPETCARE gave a refund & I donated the INTERCEPTOR PLUS to our local animal shelter. It left me without the INTERCEPTOR I needed for my dog & I had to go beyond her med due date to acquire it elsewhere. COMMUNICATION could have made such a difference, here. I'm trying again to see if I can get the CORRECT INTERCEPTOR (PLAIN, NO "PLUS"!) for my dog THIS TIME. (previous order was 10/22/23)
I should be able to adjust, change, or pause my auto order all from online without having to call or email someone.
Have been ordering from budget pet care for years. Orders come quickly, great discount codes, prices are good.
I've have great experiences in the past with this product, the price, and the customer service when I needed assistance.
Shipping takes about 3 weeks. Sometimes I forget to order it and I need it now.
I was happy with how quickly I received my order, prices are great and website is easy to navigate. 109 percent satisfied
My products shipped quickly and prices are great Products were available
Easy to place an order and the products are quality. Pricing is very reasonable
Prices are cheaper than what i pay for at the vet. The ease of putting in orders is a plus! I have told many of my friends about this website. Thank you for making pet supplies affordable.
Great experience shopping, best prices! Great selection. Always great shipping.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

