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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The only negative experience I've had with this website is I had canceled all my reoccurring orders and I am still getting a reoccurring order for simperica trio. I have tried to cancel this multiple times and it has yet to be done
No matter how careful I was, my Jaxxy got heartworms. I work 2 jobs but having 3 dogs, 2 I inherited from other family members, the preventatives are just so expensive. BudgetPet Care helps me keep my dogs healthy and safe. I have recommended your company to several people on limted incomes.
All of my dogs medications have had saftey seal and current expiration dates
I cannot get my cat in a carrier to take her to the vet. Because of this he would no longer give me a prescription for her flea and tick meds. BudgetPetCare solved our issue. Highly recommend them.
I have had great experiences with this company that is why I am back to buy again
Easy to order! And shipping is always on time! I love that the prices are way lower than my vet clinic.
Great prices for our dog meds. Cheaper than anywhere else, ships fast even far away.
Wish they would take discover card.
Received my order for flea stuff for my dog and cats. Took forever to get here, and when I did give it to my pets it didn't work and my dog got an allergic reaction from the chewy. Won't be buying more.
Hopefully it ships fast because my furbabies need it :)
I don't remember the exact date but it was 2024, my order number was *******. I ordered the Nexguard and heart worm combo
Ordered the same combo, 2X in 2024 don't remember dates. I think last order came from Singapore
Simple. Reliability Quality. We've been depending on Budget Pet Care, for approximately, 10 years or more. Customer service has been great, the 2 times, they've been needed.
Love ordering from budget pet care. Hassle free ordering and perfect every time and prices are fantastic. It takes about 10 business days to receive order so plan ahead. It's worth the wait.
Love love love being able to order my pet meds through your website. So easy, convenient, fast and affordable
Seems to have all the common pet medications. Discounted order brings it into affordable range.
Got my order timely and it was correct. Great price for heart worm and flea and tick treatments.
Get prices for pet meds, timely deliveries. Highly recommended.
I've had good experience. I've ordered more than once they come right to my door. It's just like something that I'd have to go to my vet to get but I don't have to get a prescription for my vet to get it. I can just order and it comes in. I'm so thankful it saves me a vet bill
Ordering this has been a very good experience. I haven't had any kind of issues
Excellent customer service, excellent products and I let all my friends and family know about Budget Pet Care. I will continue with them as long as I have Pets.
Product is always here when I need it. Good customer service.
This was about 5 years ago. My dog was old and passed a away
So I stopped ordering.
Lowest price for my flea and heartworm meds for my dogs. Only drawback it takes a month to get your order
Reliable service. Great deals. Quick delivery. Would use again.
Always easy to reorder and the prices are super competitive.
Took longer to deliver but understandable It's not " Chewy", but other than that I'm satisfied. Easy to order online, just wish delivery was faster.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

