Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When ordering on my laptop my experience is problem free, but trying to order on my phone is problematic other than that I enjoy shopping at Budget Pet Care and the savings really help as I'm retired and have to live within a budget so Thank You for the savings.
Always quick and easy to order and purchase comes in a timely manner.
Always have the product I need at a good price. Best place to buy dog products.
I've been ordering my dog's heartworm meds from Budget Pet Care for a couple of years. Always cheaper than my vet! Same meds, better prices!
Had a good experience the first order so returning to place another. Appreciate the discount code.
Very easy to place an order and very comparable price.
Product is the same as purchased thru vet but obviously made for different market. Delivery is slow compared to other companies and packages sometimes arrive with damage.
I got what I ordered, but the packaging indicated the product was manufactured for sales out of the US. I was concerned the product may not be authentic.
Good prices, website difficult to use.
Revolution and Simperica Treo don't come up on search.
I couldn't find products like pill pockets to make it easier to give medication to dogs.
Excellent specials and prompt orders will always make my day. Your website makes it easy and enjoyable to do business with your company.
I wasn't sure how the quality would be but this is my second order and so far so good!
Couldn't use promo code at check out- website is kind of clunky
Hi, it always comes in flat with the product boxes flattened. I wish it delivered sooner. I'm not sure of the exact date.
It was here when they said it would and I could track my order
I've been with this site for a few years. They are easily the cheapest place to get the flea medicine that my cats need. It would cost double or triple through the vet's office.
Very pleased with my purchase, glad I could reorder this year.thank you.
Have ordered from budget petcare for a couple years, have not had any issues with orders or customer service. Always answered my questions.
Budget PetCare is getting better. At one time it took a very long time to get your dog's supplies, but now it's quicker. I assume the r eason it's reasonably priced is b. C. you don't have warehouses in the U.S.? I just really appreciate the discounts.
CAME UNUSUALLY FAST, WHICH GAVE US PEACE OF MIND. Its summer.
The prices here are unbeatable. The coupons offered are great and the items are of good quality. The shipping does take a little while but is worth it.
Ive always been very pleased with every order I've placed. Their prices can't be beat. The only place I shop for my animals. I appreciate this company so much!
I've shopped BudgetPetCare for years and never been disappointed
I sometimes call your online ordering clerk who is very pleasurable.
I buy wormer and flea/tick prevention for my dogs and cats on a subscription. Shipping takes awhile with little communication but the products do arrive eventually and at a better price that I can get anywhere else. I am buying for 5 cats and 4 large dogs.
The price is worth the wait.
Extremely satisfied with Budget pet care. Easy to navigate site with reasonable prices
Not a terrible experience, but the site is a little difficult to use. Hard to cancel auto ship. Great sales and discounts offered. Be aware shipping takes a while, so don't wait until the last minute.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

