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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Good price for the product, and not available in the United States
This product has a good price, and it is difficult to get in the US.
Always have what I need at reasonable prices. Only drawback is the time it takes to receive my order.
Ordering from you is so easy & im always happy with your products!
Received in reasonable timely, great price, good customer service
Great delivery time great product no complaints will buy products for my dog in the future.
Very pleased with the products and service. Will continue to be a customer
I've been ordering my dog's flea and tick meds from Budget Pet for years. Always a pleasant experience, prompt delivery, and I appreciate the rewards and coupons. Appreciate this company.
I have zero complaints. I got what I needed, at the best price on the internet, no hassle, no issues, and delivered right to me. The whole interaction was fast and easy. Delivery takes a bit but considering my package has seen more of the world than I have, it was not too long a wait. Thank you Budget Pet Care for making it a bit easier to care for my pets!
Unable to update profile, keep getting an error message. Had to input info multiple times.
The shipping is fair. Saving money and have the opportunity to protect my forever puppy is amazing!
Without even asking, customer service checked to make sure my package was received. I received very clear instructions on what to do if I I had not received it.
Shipping takes a little while, but worth it for the great prices!
Budget Pet Care is such a get option for discount prices on pet supplies! I have used them for many years.
The order took longer than expected, but came in. I kept checking it and got stuck.
Thank you for the speedy shipping and appreciate the reasonable cost
I appreciate the low prices for cat products we give to the neighborhood homeless cats. The shipping to the USA is quick and easy.
I didn't realize the order was coming from overseas. By the time it arrived my puppy had already grown out of the size for that order. Had to reorder and return the original order. It cost a fortune to return to the UK. Only buying a 3 month supply this time and hope it arrives in a timely manner.
Great to do business with... No Problems. Have ordered several times.
I like that I don't have to have ace prescription to get the flea and tick meds for my animals
Large selection - Great prices! Easy to use website. Thank you.
I care for a colony of feral and stray cats. Budget Pet Care is key to my ability to keep these cats flea-free!
Being on a tight budget, the price for my little dogs Bravetco helps a lot! I will continue to order from Budget Pet Care.
Always great prices and never any issues with order. Great customer service.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

