On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My first order was very easy to do and delivery fast
Easy to get around you site. Products easy to find
Great service! Products are just what I need for my pets
Thanks for saving me a lot of money on my pet meds! You make it convenient and easy.
Budget Pet Care is so dependable, and the prices are so much better than local vet prices. I have been using this business for years now and to date have always had good service. Thank you!
Easy to get the things I need for my pets.
The products are affordable and the site is easy to navigate
This website is easy to navigate. The prices of the products are very good.
I've never had any issues with my orders and I've been using this company for many years for my pet care needs.
Site is easy to browse, and my last order was shipped right away.
Order and it's shipped and i've always gotten what I ordered. Affordable.
I had good experience prior with no complaints. I did notice you no longer carry simparica trio which is sad.
Good pet supplies. Website very easy to navigate. A lot of sales on their products. Good communication from the website right to your in box. Customer service is great. Yes I would recommend this company and I've used them now for 4 years!
I've ordered from this company for many years. Only once did I not receive my order (during Covid) and they refunded me with no problem. I continue to use them because it's easy to order and they do follow through if any problems. Yes! I would recommend order from Budget Pet Care.
Good. Everything was good. I had a good experience.
Thank you so much for making a better way for us to care for our pets.
It takes a little longer to receive the products, but their prices are really good compared to all the other places.
I have been ordering from Budget Pet Care for a few years now and have never had an issue with shipping or the products they deliver. My pets are healthy and taken of at a great cost.
Had to go through several cards to get transaction to go through.
When I have ordered from Budget Pet Care I get quality products and a good price. We live in Social Security, but still want our two fur babies well taken care of.
Budget Pet Care always has the best prices for medications, with an easy-to-use ordering process.
Website is easy to navigate and prices are reasonable
It is a very good company and I get my products in a timely fashion. The only thing I don't like is I don't see the simparico flea stuff anymore and will have to get it elsewhere,
It is very good. I have ordered from them in the past and have never had any problems. I get my order pretty fast.
Always has what I need for my pets at great prices.
No where on the website does it state that it could be weeks before you get your order.
The website is very slow. It needs better details on the product being bought. I had to google what was in the product I purchased.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account