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BudgetPetCareReviews 7,530

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
177
value
72
shipping
76
returns
31
quality
74
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52,493 reviews

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South Carolina
1 review
0 helpful votes
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1st place I go for my pets needs
September 27, 2025

Always has what I need for my pets at great prices.

Date of experience: September 16, 2025
Florida
1 review
0 helpful votes
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Delivery time
September 27, 2025
Updated review

No where on the website does it state that it could be weeks before you get your order.

Date of experience: September 16, 2025

The website is very slow
August 25, 2025
Previous review

The website is very slow. It needs better details on the product being bought. I had to google what was in the product I purchased.

Date of experience: August 14, 2025
Virginia
1 review
0 helpful votes
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My Go To For Pet Med Needs
September 27, 2025
Updated review

Always nice ordering on BudgetPetCare.com. They are great at taking care of my orders and having my meds on yearly renewal, they let me know when it's time to reorder. They always have great prices, great deals and discounts. I have no reason to shop any where else.

Date of experience: September 16, 2025

Quick and easy transaction
October 11, 2024
Previous review

Quick and easy transaction. Good selection of meds.

Date of experience: September 30, 2024
Illinois
1 review
0 helpful votes
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Great real product and fast service
September 26, 2025

Rescue was on Nexguard Spectra... needed to keep her safe... great prices on this site and great service!

Date of experience: September 16, 2025
Oregon
1 review
0 helpful votes
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Great prices
September 26, 2025

It's easy to find what I wanted and they have good descriptions of the products. The prices are great. Shipping is pretty fast.

Date of experience: April 12, 2025
Florida
1 review
0 helpful votes
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Great product great prices
September 26, 2025
Updated review

Always good quality. Just to make sure you keep on top of your pets inventory you will need to order a little in advance. Sometimes it can take up to four weeks but well worth the weight considering the price cost difference.

Date of experience: September 16, 2025

Hard to maneuver on your site
June 18, 2025
Previous review

Hard to maneuver on your site. But I will say great prices

Date of experience: June 8, 2025
Washington
1 review
0 helpful votes
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Good
September 26, 2025

Good 😊. Very easy, less expense, and I have been happy with the results in the passed.

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Quality product at Affordable Pricing
September 26, 2025
Updated review

My order was for canine meds to control heartworm, fleas and ticks. One bonus was that the meds also eliminated internal whipworm parasites that my new rescue had. Please be aware that the meds were slow to arrive. I think it's because postal service has been very slow here.

Date of experience: September 16, 2025

Satisfied customer
August 27, 2025
Previous review

Quality products at affordable prices. Prompt shipping. Thank you.

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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Satisfied Customer
September 26, 2025
Updated review

I ordered medication's for my dogs to take on an overseas trip and I'm pleased with the service so far.

Date of experience: September 16, 2025

So far, so good!
August 27, 2025
Previous review

So far, so good!

Date of experience: August 17, 2025
Pennsylvania
1 review
0 helpful votes
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All is well
September 26, 2025
Updated review

Quality products. Shipping takes a minute but uts coming to usa so make allowance for that.

Date of experience: September 16, 2025

Shipping takes a while
August 26, 2025
Previous review

Order is easy. Usually takes 2 tries due to bank fraud alert. Cost saving is worth waiting 3 weeks for delivery.

Date of experience: August 14, 2025
South Carolina
1 review
0 helpful votes
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Great Every Time!
September 26, 2025
Updated review

I've been ordering from BudgetPetCare.com for four years for heartworm and allergy medicines for my dog. Prices are reasonable, they have specials every time I have ordered. I accidentally ordered the wrong medicine, caught it right away, called BudgetPetCare.com, they took care of it for me right away and I received the correct medication for my pup. Great customer service, I have recommended them many times to every pet owner I know. Thank you BudgetPetCare.com.

Date of experience: September 16, 2025

I am located in the US and have ordered many times...
December 8, 2024
Previous review

I am located in the US and have ordered many times from BudgetPetCare.com and thankfully, I have never had any issues receiving my orders. I once had to call because of an error that I made in placing my order. Customer service was wonderful and took care of the issue right away. I often recommend BudgetPetCare.com to family and friends.

Thank you!

Date of experience: November 28, 2024
North Carolina
1 review
0 helpful votes
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Great price!
September 26, 2025

I love the prices. It makes taking care of my pups affordable!

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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Simple and easy
September 26, 2025
Updated review

Appreciate making it simple and easy to order heart guard for my dog!

Date of experience: September 16, 2025

Thanks for making it easy to order!
October 12, 2024
Previous review

Thanks for making it easy to order!

Date of experience: October 2, 2024
Pennsylvania
1 review
0 helpful votes
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Always a Great Experience
September 26, 2025

Another great experience on this site! I'll admit I was skeptical the first time I placed an order, but I have ALWAYS received nothing short of perfection with every order! We usually order Seresto collars and Simparica Trio and have never been disappointed.

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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THANK YOU
September 26, 2025

I have been very pleased with the service from you, but sometimes it takes a while to receive my
Order

Date of experience: September 16, 2025
South Carolina
1 review
0 helpful votes
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Where is the coupon code box?
September 26, 2025
Updated review

I'm pleased with the products. Not making the coupon code entry box obvious is very annoying. This is the second time I've had to call for the credit.

Date of experience: September 16, 2025

No box for coupon code at checkout
May 24, 2025
Previous review

No box for coupon code at checkout. Please deduct the 20% you offered.

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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Heartworm meds
September 26, 2025

Makes it easy to purchase and send to my dog at the trainer!

Date of experience: September 16, 2025
Georgia
1 review
0 helpful votes
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Big savings
September 26, 2025

I love this website, I've been using it for years and it's never failed me! Great saving too of the line flea and tick treatments!

Date of experience: May 16, 2023
Washington
1 review
0 helpful votes
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Great Place For Great Products
September 26, 2025
Updated review

Easy to navigate website and payment method. Shipping time is reasonable. Return customer for years.

Date of experience: September 15, 2025

Excellent products, excellent prices
August 23, 2025
Previous review

Have ordered several times from Budget Pet Care. Great products, great prices.

Date of experience: August 12, 2025
South Carolina
1 review
0 helpful votes
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Prompt shipping
September 26, 2025

I have not gotten it yet, but got email that it has shipped

Date of experience: September 15, 2025