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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Always has what I need for my pets at great prices.
No where on the website does it state that it could be weeks before you get your order.
The website is very slow. It needs better details on the product being bought. I had to google what was in the product I purchased.
Always nice ordering on BudgetPetCare.com. They are great at taking care of my orders and having my meds on yearly renewal, they let me know when it's time to reorder. They always have great prices, great deals and discounts. I have no reason to shop any where else.
Quick and easy transaction. Good selection of meds.
Rescue was on Nexguard Spectra... needed to keep her safe... great prices on this site and great service!
It's easy to find what I wanted and they have good descriptions of the products. The prices are great. Shipping is pretty fast.
Always good quality. Just to make sure you keep on top of your pets inventory you will need to order a little in advance. Sometimes it can take up to four weeks but well worth the weight considering the price cost difference.
Hard to maneuver on your site. But I will say great prices
Good 😊. Very easy, less expense, and I have been happy with the results in the passed.
My order was for canine meds to control heartworm, fleas and ticks. One bonus was that the meds also eliminated internal whipworm parasites that my new rescue had. Please be aware that the meds were slow to arrive. I think it's because postal service has been very slow here.
Quality products at affordable prices. Prompt shipping. Thank you.
I ordered medication's for my dogs to take on an overseas trip and I'm pleased with the service so far.
Quality products. Shipping takes a minute but uts coming to usa so make allowance for that.
Order is easy. Usually takes 2 tries due to bank fraud alert. Cost saving is worth waiting 3 weeks for delivery.
I've been ordering from BudgetPetCare.com for four years for heartworm and allergy medicines for my dog. Prices are reasonable, they have specials every time I have ordered. I accidentally ordered the wrong medicine, caught it right away, called BudgetPetCare.com, they took care of it for me right away and I received the correct medication for my pup. Great customer service, I have recommended them many times to every pet owner I know. Thank you BudgetPetCare.com.
I am located in the US and have ordered many times from BudgetPetCare.com and thankfully, I have never had any issues receiving my orders. I once had to call because of an error that I made in placing my order. Customer service was wonderful and took care of the issue right away. I often recommend BudgetPetCare.com to family and friends.
Thank you!
I love the prices. It makes taking care of my pups affordable!
Appreciate making it simple and easy to order heart guard for my dog!
Thanks for making it easy to order!
Another great experience on this site! I'll admit I was skeptical the first time I placed an order, but I have ALWAYS received nothing short of perfection with every order! We usually order Seresto collars and Simparica Trio and have never been disappointed.
I'm pleased with the products. Not making the coupon code entry box obvious is very annoying. This is the second time I've had to call for the credit.
No box for coupon code at checkout. Please deduct the 20% you offered.
I love this website, I've been using it for years and it's never failed me! Great saving too of the line flea and tick treatments!
Easy to navigate website and payment method. Shipping time is reasonable. Return customer for years.
Have ordered several times from Budget Pet Care. Great products, great prices.
I have not gotten it yet, but got email that it has shipped
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.
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