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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

Instant Feedback

53,130 reviews

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Texas
2 reviews
0 helpful votes
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Thank you
November 6, 2025
Updated review

Honestly, you guys have been great. My last experience was a little bad, but that was no fault of yours. It was the idiots delivering the package. But you took care of the issue gave me a refund and took care of everything.

Date of experience: October 27, 2025

Meds
September 28, 2025
Previous review

Only place I shop for pet meds

Date of experience: September 17, 2025
Florida
1 review
0 helpful votes
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By Far The Best Option!
November 6, 2025

This website can be a little tricky to navigate, but they have always delivered exactly what I ordered in a reasonable amount of time and for FAR less than any comparable website.

Date of experience: October 27, 2025
Pennsylvania
1 review
0 helpful votes
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Always good
November 6, 2025
Updated review

I ordered bravecto green for over two years now from these guys. Always gets delivered and is always what I expected. Thank you

Date of experience: October 27, 2025

I have bought Bravecto like 5 times from these guys...
July 10, 2025
Previous review

I have bought Bravecto like 5 times from these guys over the past few years. Always get them without issue. Thanks

Date of experience: June 29, 2025
Florida
1 review
0 helpful votes
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?
November 5, 2025

!

Date of experience: October 26, 2025
Pennsylvania
1 review
0 helpful votes
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I love this website
November 5, 2025

I've been riding from you guys for a few years and ever had any issues. Please keep your quality consistent and you'll have this customer forever ;)

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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Good stuff & good price
November 5, 2025
Updated review

We always come back to Budget Pet Care for our dog's flea & heart worm prevention. Can't beat the price and our vet really likes the product.

Date of experience: July 25, 2025

Reliable
July 17, 2025
Previous review

I always trust Budget Pet Care for the best products for flea & heart worm prevention for my dog.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Great Pet meds
November 5, 2025

I have this site saved and use it for all pet meds. My other dogs have pass and we just got a new dog and will be buying all her meds from here on.

Date of experience: October 25, 2025
Mississippi
1 review
0 helpful votes
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Excellent customer service!
November 4, 2025
Updated review

Several years ago I had an issue with not receiving my order, but I received instead someone else's order. The customer service representatives were extremely helpful and we were able to resolve the issue! The outcome was that both parties did finally receive our proper packages, and one was to a service member overseas! I was reimbursed for the shipping to the correct individual and I couldn't speak highly enough of the customer service associates at this company!

Date of experience: April 2, 2022

This is a reliable company that has fantastic customer...
November 29, 2024
Previous review

This is a reliable company that has fantastic customer service support.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Happy customer and kitties!
November 4, 2025
Updated review

Happy with the product and pricing. Was unaware of the origin of shipment and thought it would come sooner and tracking would be better. However, I am still happy with the service and will continue to order from Budget Pet Care. Now I know to expect longer shipping time and it's all good.

Date of experience: August 7, 2025

Product as described
September 21, 2025
Previous review

Order was delivered a little over 2 weeks after ordering. I didn't realize it was coming from Europe, thought it was shipped from Canada. However, it was exactly as described and a good price. I will certainly order again from Budget.

Date of experience: September 11, 2025
Georgia
1 review
0 helpful votes
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Mobile orders are NOT easy to place on a mobile phone. It took 11 tries to get our entire $300 order to go through. Y'all need to update this functionality or we won't be back... and we have 5 pets to care for.

Date of experience: October 24, 2025
Ohio
1 review
0 helpful votes
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Good prices and fast shipping!
November 3, 2025

This is my second order, but the first experience I had with ordering was good. Shipping was quick! They even included a sample of pet toothpaste which was a nice bonus.

Date of experience: October 24, 2025
Indiana
1 review
0 helpful votes
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Great value
November 3, 2025

The best value for price I have found. These do not have the American packaging so it looks different, but it's the same product

Date of experience: January 6, 2025
Texas
1 review
0 helpful votes
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A happy alternative
November 3, 2025

I'm just happy I have an alternative to going to see a Vet to get this. Sometimes times are tight and you don't need to pay more.

Date of experience: October 23, 2025
Washington
1 review
0 helpful votes
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I am so glad I purchased bravecto and other products from budget petcare, I was worried it was too good of a deal at first but I decided it was worth the risk and have been very satisfied with my purchase. Not only did I get the the flea items for a better deal than anywhere else online, I also saved on the "prescription" fees it would have cost me to purchase in the US. The items arrived in an expected manner of 10 to 14 days and the bravecto was certified to be authentic and worked great. Thank you.

Date of experience: April 8, 2025

Easy of purchase, products in stock and organized well
February 13, 2025
Previous review

Easy of purchase, products in stock and organized well. Extra sales on top of discounted prices. I enjoy getting the best low price on the product available online. Quick and easy sign up and check out process.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Prompt emails and great product. Im from the USA and was skeptical of purchasing online for products that we require a vet checkup to purchase. Exact product with no hassle or extra vet costs.

Date of experience: October 23, 2025
Michigan
1 review
0 helpful votes
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Great & Not So Great
November 2, 2025
Updated review

Prices beat any other I've found! Shipments are a tad on the slow side (understandably) so plan ahead.

But watch Autoship items. If you lose your beloved pet, you could still end up with meds you no longer need.

Date of experience: October 23, 2025

Great option!
September 2, 2025
Previous review

I love being able to select which meds I need for my pups, and to save big $$$ buying direct!

Date of experience: August 23, 2025
New York
2 reviews
0 helpful votes
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Very Easy and Excellent Pricing.
November 2, 2025
Updated review

It was quick, easy and painless to accomplish on this website. Only issue is it takes a little time for delivery. However, it is worth the wait for the cost.

Date of experience: October 23, 2025

PetCare Product
September 21, 2025
Previous review

It was very easy to navigate and items arrived on time.

Date of experience: July 8, 2025
Illinois
1 review
0 helpful votes
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Wrong item & incomplete order
November 2, 2025

My last order was dated 3/5/25. I received the wrong weight tablets for my dog medicine lately. I wanted the large size you carry and I got the next size down.
Plus I ordered 2 equine gel horse wormer and I only got one.
The order came with a note saying, "please be informed, if you received 1part of your order, either we split your order in 2 parts with 2 tracking number or we will refund for those you didn't receive."
Neither of those things happened.
The horse wormer was $20.89 and the dog medicine was for the medicine sized dog and I ordered the one for the large dogs.
I had to make do as I reached out to you with the number on the website but got no response.
Thanks,
Ruth Calsada

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Convenient
November 1, 2025
Updated review

I've been ordered from budget pet care site for a few years now and have found it easy and convenient to place orders, price seems reasonable.

Date of experience: October 22, 2025

It was easy and quick
November 14, 2024
Previous review

It was easy and quick. Thanks

Date of experience: November 3, 2024
Texas
1 review
0 helpful votes
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Long Time Customer
November 1, 2025
Updated review

I have had great experience thus far. The only thing I would recommend is to have the shipment tracked. The US postal office is not "up to speed" since the competition with other postal carrier are becoming more eminent.

Date of experience: October 22, 2025

Convenient once you are use to your website...
March 30, 2025
Previous review

Convenient once you are use to your website...

Date of experience: March 20, 2025