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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
174
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,898 reviews

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New Jersey
1 review
0 helpful votes
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Reliable and consistent
May 1, 2026

I have been using budget pet care for 8 years now. They always have the best prices and the item has always been delivered to the correct address.

Date of experience: September 21, 2018
Illinois
1 review
0 helpful votes
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Easy and cheaper than most
May 1, 2026

Web page is easy to navigate and ordering is simple plus sales!

Date of experience: April 21, 2026
Georgia
1 review
0 helpful votes
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Very satisfied
May 1, 2026

Very satisfied. I have been using your company for several years.

Date of experience: March 18, 2026
Georgia
1 review
0 helpful votes
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WAY LESS THAN VET
May 1, 2026

My dogs are getting older and absolutely make themselves sick when I try to make the load up to leave the farm to go to vet. So now I just order their meds here and save the stress and save money as well.

Date of experience: March 14, 2025
Pennsylvania
1 review
0 helpful votes
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Good service
May 1, 2026
Updated review

Great service and good products and prices seem very good

Date of experience: July 12, 2025

Good shopping online
May 7, 2025
Previous review

Good shopping online

Date of experience: April 27, 2025
Washington
2 reviews
0 helpful votes
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Best prices, great service
May 1, 2026
Updated review

I have been using Budget Pet Care since my pups were pups in 2013. Much better pricing than I can access in the US. Thankful for the savings and service. Cherrio.

Date of experience: April 21, 2026

Buying medications from vets in the US can be really pricey. Even some of the local big-box pharmacies that offer pet meds do not come close the pricing of Budget Pet Care. I had no idea when I first used them in 2013 that they were based in the UK, so you need to allow some extra time for shipping, but it is worth the wait. I pay for the mail tracking which is reasonable and repeat buyers accumulate credits to use on future purchases. I've been happy with the service for 12 years. By beagles are happy, too.

Date of experience: August 19, 2025
Italy
1 review
0 helpful votes
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NEXGARD SPECTRA
May 1, 2026

PRIMO ORDINE EFFETTUATO, ARRIVATE IN 20 GIORNI

Date of experience: April 21, 2026
Georgia
1 review
0 helpful votes
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It's so easy to place an order and as someone who lives in the US the shipping is faster than expected! The prices cannot be beat!

Date of experience: April 21, 2026
North Carolina
1 review
0 helpful votes
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Easy ordering and checkout
May 1, 2026

First time ordering and enjoyed not having the hassle of submitting my vets prescription to an online pet company and then waiting for the approval. It is flea medicine. You should be able to get for your pets without hassle. This site made it easy.

Date of experience: April 13, 2026
New Hampshire
1 review
0 helpful votes
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Great prices and service
April 30, 2026

I previously ordered 2 seresto collars for a great deal!

Date of experience: April 20, 2024
Virginia
1 review
0 helpful votes
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Login failed many times,
April 30, 2026

Login failed many times, resetting my password proved IMPOSSIBLE it failed 4 times! It took 2 phone calls to get the temp password *******. I still do NOT know the password REQUIREMENTS (#REQ CHARACTERS, MIN # UPPERCASE, min # lower case, Special Characters allowed.

IT WOULD BE VERY HELPFUL IF THE REWUIREMENTS APPEARD UNDER THE SLOT TO TYPE THE NEW PASSWORD. IT WASTED 45 MINUTES TRYING & FAILING TO GET INTO MY ACCOUNT.

Date of experience: April 20, 2026
District of Columbia
1 review
0 helpful votes
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Good supplies good prices
April 30, 2026

This is the only place i use to buy the meds and other items my dogs need. We rescue discarded animals so at times we have a lot of new dogs that need attention. I rely on Budget Pet Care for all our needs, they have saved me hundreds and hundreds of dollars over the years.

Date of experience: April 20, 2026
Kentucky
1 review
0 helpful votes
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Best place for pet medicine
April 30, 2026

I love using budget pet because i can find everything i need for my pets, and it's much cheaper than buying directly from the vet! I placed an order and got my items in about a week. So happy I started buying from here :)

Date of experience: April 20, 2026
North Carolina
1 review
0 helpful votes
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Easy to order, better prices
April 30, 2026
Updated review

I've used budget pet care for awhile to keep my dogs protected

Date of experience: April 20, 2026

Easy to order online
June 3, 2025
Previous review

Easy to order online. I like the discounts too.

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Perfect
April 30, 2026

They have always been quick to respond and I love the way their website remembers my orders. Makes shopping and reordering a breeze!

Date of experience: April 20, 2026
Maryland
1 review
0 helpful votes
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Awesome store
April 30, 2026
Updated review

This is the only place to get great pet meds without the big price

Date of experience: April 19, 2026

Best Place!
August 26, 2025
Previous review

Received everything I purchased, Very happy pets! Forever Customer!

Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
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Not a good idea to do autoship
April 29, 2026

I had signed for authorship for several years, and recently saw that you guys charged me full shipping fees each time for the last few shipment, so now not doing autoship. I also wrote to you a few months ago about waiving the shipping fees, but got no response. Not good.

Date of experience: January 1, 2026
New Jersey
1 review
0 helpful votes
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Good prices
April 29, 2026
Updated review

I last ordered on 05/21/2025. The package arrived relatively fast. The prices are good an they give cashback credit.

Date of experience: May 31, 2025

It was very easy to order
June 10, 2025
Previous review

It was very easy to order. Discounts are a bonus!

Date of experience: May 31, 2025
Connecticut
1 review
0 helpful votes
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Always have discounts, special pricing and cash back credits on next order, all yielding great savings on the routine pet care items we need, i. E., flea & tick, etc.

Date of experience: April 19, 2026
Texas
1 review
0 helpful votes
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Great Service
April 29, 2026
Updated review

Have been a customer for many years! Always Great Service

Date of experience: April 19, 2026

Great Products and Service
December 31, 2025
Previous review

Always Great Service. Great products.

Date of experience: December 21, 2025