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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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I have been using budget pet care for 8 years now. They always have the best prices and the item has always been delivered to the correct address.
Web page is easy to navigate and ordering is simple plus sales!
Very satisfied. I have been using your company for several years.
My dogs are getting older and absolutely make themselves sick when I try to make the load up to leave the farm to go to vet. So now I just order their meds here and save the stress and save money as well.
I have been using Budget Pet Care since my pups were pups in 2013. Much better pricing than I can access in the US. Thankful for the savings and service. Cherrio.
Buying medications from vets in the US can be really pricey. Even some of the local big-box pharmacies that offer pet meds do not come close the pricing of Budget Pet Care. I had no idea when I first used them in 2013 that they were based in the UK, so you need to allow some extra time for shipping, but it is worth the wait. I pay for the mail tracking which is reasonable and repeat buyers accumulate credits to use on future purchases. I've been happy with the service for 12 years. By beagles are happy, too.
It's so easy to place an order and as someone who lives in the US the shipping is faster than expected! The prices cannot be beat!
First time ordering and enjoyed not having the hassle of submitting my vets prescription to an online pet company and then waiting for the approval. It is flea medicine. You should be able to get for your pets without hassle. This site made it easy.
I previously ordered 2 seresto collars for a great deal!
Login failed many times, resetting my password proved IMPOSSIBLE it failed 4 times! It took 2 phone calls to get the temp password *******. I still do NOT know the password REQUIREMENTS (#REQ CHARACTERS, MIN # UPPERCASE, min # lower case, Special Characters allowed.
IT WOULD BE VERY HELPFUL IF THE REWUIREMENTS APPEARD UNDER THE SLOT TO TYPE THE NEW PASSWORD. IT WASTED 45 MINUTES TRYING & FAILING TO GET INTO MY ACCOUNT.
This is the only place i use to buy the meds and other items my dogs need. We rescue discarded animals so at times we have a lot of new dogs that need attention. I rely on Budget Pet Care for all our needs, they have saved me hundreds and hundreds of dollars over the years.
I love using budget pet because i can find everything i need for my pets, and it's much cheaper than buying directly from the vet! I placed an order and got my items in about a week. So happy I started buying from here :)
I've used budget pet care for awhile to keep my dogs protected
They have always been quick to respond and I love the way their website remembers my orders. Makes shopping and reordering a breeze!
This is the only place to get great pet meds without the big price
Received everything I purchased, Very happy pets! Forever Customer!
I had signed for authorship for several years, and recently saw that you guys charged me full shipping fees each time for the last few shipment, so now not doing autoship. I also wrote to you a few months ago about waiving the shipping fees, but got no response. Not good.
I last ordered on 05/21/2025. The package arrived relatively fast. The prices are good an they give cashback credit.
It was very easy to order. Discounts are a bonus!
Always have discounts, special pricing and cash back credits on next order, all yielding great savings on the routine pet care items we need, i. E., flea & tick, etc.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

