Broome Staircase Designs

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Broome Staircase Designs

4.2

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
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Australia
1 review
0 helpful votes
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On the first day of my week long trip to Broome i walked up and down the street looking in all the Pearl retailers. The aim being to find a genuine Broome Pearl pendant at a resonable price to surprise my wife with back in Sydney. Out of all the shops, Staircase Designs had such attractive designs and together with the very friendly and patient assistants i knew i was on a winner. On my last day when ready to buy the actual one I wanted was not currently in stock and i was leaving Broome the next day. The assistant was able to show me almost exactly what it would look like and I ordered it that evening online (while watching the sunset on Cable beach). The service online was equally excellent and I had the delivery waiting for me at my local post office the day i arrived back. Fantastic.

Date of experience: September 29, 2016
Australia
1 review
1 helpful vote
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Fantastic
September 19, 2016

Great product from a great company. Would certainly recommend, and l will certainly be back for return business.

Date of experience: September 19, 2016
Australia
1 review
1 helpful vote
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Very satisfied
September 6, 2016

Order arrived very quickly, products of excellent quality, very happy with my purchase

Date of experience: September 5, 2016
Australia
1 review
1 helpful vote
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My Review
September 2, 2016

Prompt delivery and lovely gift packaging included. I was very pleased with the earrings that arrived and would be happy to buy again.

Very Satisfied Customer

Date of experience: September 2, 2016
Australia
1 review
1 helpful vote
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Perfect
September 1, 2016

Loved the earrings and bangle - great design and price.

Date of experience: August 31, 2016
Australia
1 review
2 helpful votes
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Turquoise and pearl bracelet
August 26, 2016

Beautiful, my friend cannot believe the price for such a beautiful item.

Date of experience: August 26, 2016
Australia
1 review
2 helpful votes
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String pearl bracelets.
August 25, 2016

Great service. Beautiful bracelets and quick postage.
Would definately buy from Broome Staircase Designs again.
Thank you.

Date of experience: August 25, 2016
Australia
1 review
0 helpful votes
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Bracelet
August 25, 2016

A little disappointed with the bracelet as the pearls are smaller than I had anticipated

Date of experience: August 25, 2016
Australia
1 review
2 helpful votes
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Very Impressed
August 24, 2016

Order was placed online.
Order arrived within ime allocated.
Product was every bit as good as the picture.
One very happy girlfriend.
Thankyou.

Date of experience: August 24, 2016
Australia
1 review
1 helpful vote
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Exceptional
August 24, 2016

Very impressed with the process and contact after ordering. Love my bracelet and look forward to wearing it on Saturday night. It will be a favourite. Quality service and product. Thank you.

Date of experience: August 24, 2016
Australia
1 review
3 helpful votes
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Multi strand bracelet
August 23, 2016

Very quick service, item exactly as described. Would definitely buy from you again. Thank you

Date of experience: August 22, 2016
Australia
1 review
4 helpful votes
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Great service well done
August 22, 2016

All good I like the designs of your products and I am getting in early for xmas presents

Date of experience: August 22, 2016
Australia
1 review
3 helpful votes
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Pearl bracelet
August 22, 2016

Great to do business with Very quick service and lovely product. Thank yo

Date of experience: August 22, 2016
Australia
1 review
3 helpful votes
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Beautiful fresh water pearl drops
August 21, 2016

Love these earrings, they suit any & all occasions, the sheer simplicity is absolute elegance, plus they are so so comfortable to wear! You don't know you have them on. I have more expensive earrings but none that are as suitable to wear anywhere!

Date of experience: August 21, 2016
Australia
1 review
3 helpful votes
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Very satisfied customer
August 21, 2016

This was my second purchase and I'll definitely be back for more.

Date of experience: August 21, 2016
Australia
1 review
4 helpful votes
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Awesome
August 20, 2016

Everything was handle professionally, rang up and my purchase was here in no time... very happy

Date of experience: August 20, 2016
Australia
1 review
2 helpful votes
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Love them
August 20, 2016

Absolutely beautiful... even nicer than the photograph. Love the earrings..

Date of experience: August 19, 2016
Australia
1 review
2 helpful votes
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Happy Customer
August 18, 2016

Great service, quality product, reasonable price, fast postage.
Would recommend to friends.

Date of experience: August 18, 2016
Australia
1 review
2 helpful votes
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Beautiful pear bracelet
August 17, 2016

After quite a long time of trying... I was unable to put the bracelet on by myself. However the quality is great and it is beautiful once it eventually was on... with help.

Date of experience: August 17, 2016
Australia
1 review
2 helpful votes
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Jo's experience
August 17, 2016

Happy as with the order... from order to delivery can not fault...

Date of experience: August 17, 2016