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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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We had visited Broom in August and I always regretted not buying a pearl so when I saw this I ordered it in online.The bracelet Arrived in the mail very quickly and I was very happy with my purchase.
I thought the pearls would be a little larger from the photo advertised... I will be giving it away as a gift...
Excellent company. Website easy to navigate. Prompt dispatch and delivery. Very nice neoprene necklace Best value around.
My order arrived quickly and was exactly what I was after as gifts for Christmas!
Everything was packaged well and I loved the cards with the care ideas on them!
I was very impressed with the efficiency of my delivery.
Very easy to buy online and I really love the earrings. Delivery was very quick. I also consider the price to be very reasonable.
Lovely jewelry, great prices. Will definitely shop there again.
Looked forward to receiving some items ordered for Christmas online but it was unfortunately misplaced Australia Post.
Contacted Broome Staircase design who could not have helped more. Great follow up and resolution to the problem. Will definitely be back online. Thanks.
Prompt replies by email on progress of purchase. My daughter loved her Christmas present. Will now look for more pieces for myself. Thank you
I bought my sister some earrings for Christmas from Broome Staircase Designs. They were beautiful and arrived within a few days. I also accidentally gave them an incorrect email address. When I contacted them to correct it they responded promtly and fixed it immediately. I will definitely be buying from them again.
To order was quick and easy. Delivery was very quick and well presented in little bags. Very Happy with the experience
It was a pleasure to deal with this firm, with easy online ordering and prompt delivery, and purchases are exactly as described. Many thanks
I love my Staircase pearl bracelet. The only problem is the clasp which is a little difficult to do up and I often need to get my husband to do it for me. That actually stopped me from buying one for my sister who lives on her own. Of course that problem may just be my arthritic fingers. The price I paid was about rght would not buy at the " normal" price.
This was my second purchase from Broome Staircase Designs who offer a very personalised service - most unusual in online shopping and much appreciated by this buyer. The bracelet is gorgeous and I'll wear it for years.
Great service, quick delivery and a lovely pendant. Very happy with my purchase from Broome Staircase Designs.
What a lovely pair of earrings. Great service, fast post and excellent communication. Highly recommend. Thanks again, mum loves them.
Very happy with bracelets quick delivery many styles to choose from
I gave a bracelet to a friend for Christmas and she was very happy with it
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at [email protected] should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD

