Broome Staircase Designs

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Broome Staircase Designs

4.2

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
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Australia
1 review
0 helpful votes
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Bracelet
January 5, 2017

We had visited Broom in August and I always regretted not buying a pearl so when I saw this I ordered it in online.The bracelet Arrived in the mail very quickly and I was very happy with my purchase.

Date of experience: January 5, 2017
Australia
2 reviews
0 helpful votes
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My Review...***
January 5, 2017

I thought the pearls would be a little larger from the photo advertised... I will be giving it away as a gift...

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Excellent company to deal with
January 5, 2017

Excellent company. Website easy to navigate. Prompt dispatch and delivery. Very nice neoprene necklace Best value around.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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My order arrived quickly and was exactly what I was after as gifts for Christmas!
Everything was packaged well and I loved the cards with the care ideas on them!

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Great service
January 5, 2017

I was very impressed with the efficiency of my delivery.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Beautiful
January 5, 2017

Very easy to buy online and I really love the earrings. Delivery was very quick. I also consider the price to be very reasonable.

Date of experience: January 5, 2017
Australia
2 reviews
0 helpful votes
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Excellent
January 5, 2017

Lovely jewelry, great prices. Will definitely shop there again.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Wonderful
January 5, 2017

Great product exactly as described, fast despatch and delivery to QLD.

More than happy I will be back

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Looked forward to receiving some items ordered for Christmas online but it was unfortunately misplaced Australia Post.
Contacted Broome Staircase design who could not have helped more. Great follow up and resolution to the problem. Will definitely be back online. Thanks.

Date of experience: January 5, 2017
Australia
2 reviews
0 helpful votes
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Pearlers
January 5, 2017

I found them to be prompt, reliable and understanding. When I had to return an item, there was no problem.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Excellent service
January 5, 2017

Prompt replies by email on progress of purchase. My daughter loved her Christmas present. Will now look for more pieces for myself. Thank you

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Product and service were flawless!
January 5, 2017

I bought my sister some earrings for Christmas from Broome Staircase Designs. They were beautiful and arrived within a few days. I also accidentally gave them an incorrect email address. When I contacted them to correct it they responded promtly and fixed it immediately. I will definitely be buying from them again.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Pearl Earrings
January 5, 2017

To order was quick and easy. Delivery was very quick and well presented in little bags. Very Happy with the experience

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Not happy
January 5, 2017

Boab pendent flips on me I feel loop on back should be flat. My coral earrings are beautiful.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Happy Shopper
January 5, 2017

It was a pleasure to deal with this firm, with easy online ordering and prompt delivery, and purchases are exactly as described. Many thanks

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Good product, quick delivery
January 5, 2017

I love my Staircase pearl bracelet. The only problem is the clasp which is a little difficult to do up and I often need to get my husband to do it for me. That actually stopped me from buying one for my sister who lives on her own. Of course that problem may just be my arthritic fingers. The price I paid was about rght would not buy at the " normal" price.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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This was my second purchase from Broome Staircase Designs who offer a very personalised service - most unusual in online shopping and much appreciated by this buyer. The bracelet is gorgeous and I'll wear it for years.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Successful shopping!
January 5, 2017

Great service, quick delivery and a lovely pendant. Very happy with my purchase from Broome Staircase Designs.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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What a lovely pair of earrings. Great service, fast post and excellent communication. Highly recommend. Thanks again, mum loves them.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Good quick service good quality
January 5, 2017

Very happy with bracelets quick delivery many styles to choose from
I gave a bracelet to a friend for Christmas and she was very happy with it

Date of experience: January 5, 2017