Broome Staircase Designs

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Broome Staircase Designs

4.2

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Beautiful product
January 5, 2017

The order was processed efficiently and the product is beautiful

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Staircase pearl pendant
January 5, 2017

Very pleased with this item. Quite unique and much admired, bought a similar one for my daughter in law for her 30th birthday

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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First time buyer
January 5, 2017

The bracelet was beautiful, and the the extra ring I received was so lovely and thoughtful
The bracelet was a gift and my sister loved it. Awesome website
Thanks I

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Great product great price
January 5, 2017

Purchased two set of earrings and they are both as described. I am very happy with the quality and price. Would recommend Broome staircase design to my friends.

Date of experience: January 5, 2017
Australia
1 review
0 helpful votes
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Absolutely the best
January 5, 2017

Fantastic product very happy with quick delivery and I will purchase from this site again

Date of experience: January 5, 2017
Australia
1 review
1 helpful vote
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I was able to make a personal decision based entirely on my needs. Staff care if customer needs excellent.

Date of experience: January 5, 2017
Australia
1 review
1 helpful vote
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Christmas gifts with class
December 28, 2016

Purchased 8 pairs in the last month all for Christmas gifts. Great quality at such a small price.
Have now bought 10 pairs of black and white drop pearls. Highly recommend. Mine are admired every time I wear them. Great service and delivery time

Date of experience: December 28, 2016
Australia
1 review
3 helpful votes
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Boho bracelet
December 28, 2016

Love my bracelet so much that I've now ordered the black silicone one and am considering ordering the multi Strand black & white bracelet
Somebody stop me, I think Im addicted

Date of experience: December 27, 2016
Australia
1 review
2 helpful votes
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Pearls
December 27, 2016

Very quick to deliver my order and very happy with your product

Date of experience: December 27, 2016
Australia
1 review
1 helpful vote
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Great service
December 22, 2016

To Julia and the team. Received my order this afternoon. Absolutely delighted. First class service and prompt delivery. Oh and love the comment on the package. Have a very merry Christmas and a great new year. Know where to look next time. Cheers.

Date of experience: December 21, 2016
Australia
1 review
0 helpful votes
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First time purchase
December 21, 2016

Pleasantly surprised at ease of navigating web site. Accurate descriptions enabled my purchase. Thrilled that my parcel arrived in two days. Loved it so much I immediately made another purchase!

Date of experience: December 21, 2016
Australia
1 review
1 helpful vote
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Perfect Christmas gift
December 17, 2016

Ordered this just before Christmas and received quickly and product as advertised.
Would love it they were guaranteed Aussie Broome pearls. Definitely will use this company again

Date of experience: December 16, 2016
Australia
1 review
1 helpful vote
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Sophistication
December 14, 2016

The earrings look beautiful well made. Great service.

Date of experience: December 14, 2016
Australia
2 reviews
2 helpful votes
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BRACELETS
December 9, 2016

Wanted pink leather band bracelet with one pearl in larger size. Have requested this on two occasions but always out of stock. Would be better if items that are popular are advertised for sale when sufficient products to meet demand.

Date of experience: December 9, 2016
Australia
1 review
0 helpful votes
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Rocking it BIG Time!
December 8, 2016

Hi Julia

Don't find it very often! Good old fashioned customer service & you guys
Very obviously rock at it!

Thank you, received my order today, along with the little Christmas gift
Bags that you so very kindly included & as if that wasn't enough, you also
Included a padded postal bag for future usage, very thoughtful indeed.

Once again, many thanks, very impressed with the prompt service and also the
Beautiful pearls, my niece will be tickled pink.

Kind regards

Nicole

Date of experience: December 7, 2016
Australia
1 review
0 helpful votes
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What a pearler
November 21, 2016

Great items, speedy delivery & great follow up.
Another satisfied customer

Date of experience: November 20, 2016
Australia
1 review
0 helpful votes
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Waiting
October 25, 2016

M order is on back order so waiting fir it to arrive was t

Date of experience: October 25, 2016
Australia
1 review
0 helpful votes
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Satisfied
October 25, 2016

I was happy with the delivery time and the product, although I find the bracelet a little hard to put on. I would have liked a certificate with it to say it is gold plated over stirling silver.

Date of experience: October 24, 2016
Australia
1 review
0 helpful votes
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Pearl earings
October 4, 2016

I was happy with my earings. They arrived very quickly and were what I expected thank you

Date of experience: October 4, 2016
Australia
1 review
0 helpful votes
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Highly recommended
September 30, 2016

Beautiful products, accurate descriptions & fast efficient postage. Highly recommend! Hope to make a third purchase for Christmas time.

Date of experience: September 30, 2016