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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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Bracelet as as described, fitted with no problems, looks great. Arrived in a very timely fashion. Extremely pleased with my decision.
Beautifully crafted jewelry and super fast delivery
My bracelets arrived promptly ( in time for Christmas) and were just as described!
Happy granddaughter! Very happy granny!
Thankyou Broome Staircase Designs
Broome Staircase Designs is the best shop to buy pearls from!
The quality and workmanship of each piece of jewellery is exceptional and there are so many styles to choose from and all are at exceptional prices too!, I have earrings, bracelets, pendants and rings and all of my pieces are very special to me and I never see anyone else wearing the same jewellery because Broome Staircase Designs is so unique. Besides the awesome jewellery this shop has excellent customer service and if you buy online the jewellery is always posted out quickly and at a reasonable cost.
I highly recommend Broome Staircase Designs:-)
I have purchased three items and I'm very happy with them all. I would recommend Broome Staircase Designs.
Great service and a lovely product. Very Quick delivery
Very pleased with all aspects of dealing with Broome Staircase Designs - lovely product, good price and timely and cost effective delivery. Will use them again and recommend to others. Very happy.
Thankyou for providing a seamless transaction. I purchased several gifts for Christmas and was very pleased with the price, packaging, and promptness of delivery.
Excellent service and amazing quality. Will definitely be buying more of these stunning pearls. Hugh selection to choose from.
Great quality goods and a very fast delivery. I will definitely shop here again and recommend to friends
Couldnt believe how quickly the order was received from ordering to receiving - service was second to none.
Ordered 3 items now and very happy with all of them.
Delivered very promptly.
Very nice and unusual selection. Shipping is prompt. Would appreciate more packing material as it's a long journey from Broome to Seattle area.
Online purchase, as described, beautifully made, well packaged and great delivery - recommend to anyone considering beautiful pearl jewelry
I bought 3 bracelets for my granddaughters for Xmas and they were delighted. Fantastic quality unique product.
Right from the start it was easy to order and I was kept advised. It only took 2 days for delivery, and my item arrived in perfect condition I am very pleased with it and have had many compliments on its beauty
Ordering was easy. I was notified straight away that shipment would be the next day and they were delivered by Australia post 3 days later. Am extremely satisfied
Prompt, fast delivery, products beautiful and as advertised, unexpected follow up post sale. Nothing but good vibes from this company
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at [email protected] should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD

