Brilliant Directories

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Brilliant Directories

Brilliant DirectoriesReviews 175

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Brilliant Directories?
grey stargrey stargrey stargrey stargrey star

Brilliant Directories Reviews Summary

Brilliant Directories has a rating of 3.9 stars from 175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliant Directories most frequently mention customer service, directory software and great product. Brilliant Directories ranks 4th among Directories sites.

service
23
value
22
shipping
10
quality
20

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow john h.
Unfollow john h.
Share Review
Report Review

We looked and looked and finally landed on Brilliant Directories. We searched no further. A very robust platform, helpful sales team and fair price. Looking forward to implementing an important resource for our non-profit!

Date of experience: July 6, 2016
Colorado
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

I chose to work with Brilliant Directories as they offer people like myself the opportunity to streamline our online directory.
My clients will be able to update their own data, and be promoted, more efficiently than on our previous site. Thank you, Dennis for all your help, patience and answering every question.

Date of experience: July 1, 2016
California
1 review
0 helpful votes
Follow Dan B.
Unfollow Dan B.
Share Review
Report Review

Simply Amazed!
July 2, 2016

I have researched tons of directory software companies. I guest the list is endless... I had no idea! However, one of the things that impressed me the most about BrilliantDirectories was their Core Competency. They just have their act together, compared to all the other sites and software available. I was so impressed that I bought three full licenses and so far everything is exactly as promised. I am excited about my BrilliantDirectories collaboration and look forward to a long and successful business relationship. You Guys Rock!

Date of experience: July 1, 2016
AE
1 review
1 helpful vote
Follow Shakeel M.
Unfollow Shakeel M.
Share Review
Report Review

Brilliant Directories is the best product in the market.

I am using Brilliant Directories from last two days. It's easier to use and setup. Everything is well documented. It's 100 % reliable directories portal.

However, what I don't like is that Brilliant Directories staff are useless in managing their time and responding.

I fixed an appointment in their system, but they didn't show up and wasted my time. Definitely they have poor management and I hope they will improve.

To conclude, Brilliant Directories is an excellent product.

Date of experience: June 30, 2016
Canada
1 review
0 helpful votes
Follow Jim N.
Unfollow Jim N.
Share Review
Report Review

We are converting to an online Directory from a print version. I have checked out many options and even had an account with a competitor. Brilliant Directories has more features and a lot of online and human support. There are hundreds of videos to help with setup and online support. For advanced users, there are many features to customize your site and add functionality. Recommended.

Date of experience: June 30, 2016
Illinois
1 review
0 helpful votes
Follow fido a.
Unfollow fido a.
Share Review
Report Review

So far. So good.
July 1, 2016

Before signing up with BD, I contracted on- and offshore developers to create a custom site using Drupal - PHP, HTML, CSS, and Javascript. Both contractors over promised and under delivered. The coding and files were crap! So I bought a Wordpress theme that had some of my required functionality and hired a developer to configure and style the theme with some plugins. The developer didn't understand the theme, causing me to lose more go to market time and revenue opportunities.

Therefore, I quickly severed the ties with the WP developer and spent a few months trying to grasp the theme authors' development logic. ARGH! Their logic wasn't logically. My trying to configure the site and get all the plugins fully functional drove me NUTS! So I searched for a directory software, found BD, spoke with Dennis, got my 30+ questions answered, and was convinced BD can meet my site and business goals. Now I'm in the process of configuring and branding my site and hope to launch soon.

My 4 star rating is because I'm still getting acclimated to the software's capabilities as a paid member. Plus, a few times I had to re-configure some sections because the system didn't save my entries or took too long to save, which may have timed out. Or perhaps it's re-populating my saved content from the demo site and it's just a matter of my clearing my cache.

But so far so good.

Date of experience: June 30, 2016
Texas
1 review
1 helpful vote
Follow J S.
Unfollow J S.
Share Review
Report Review

Tons of features built into the product already, managed hosting included, looks pretty close to turn key. I decided to use a Brilliant Directory site vs. coding one from scratch, or by heavily customizing a wordpress install. Look forward to setting up our new directory site!

Date of experience: June 30, 2016
Georgia
1 review
1 helpful vote
Follow Rick S.
Unfollow Rick S.
Share Review
Report Review

We just purchased our websites and are excited to get started. So far the sales team has been extremely helpful.

Date of experience: June 30, 2016
New Jersey
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

Just purchased the Search Theme and really looking forward to building my directory with ALL the GREAT FEATURES that are included! My old directory platform was soooo limited with doing ANY type of customization (NONE) and cannot wait to make this directory the way I want it!

Date of experience: June 29, 2016
GB
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

After many months of searching I have finally found the best software that in my opinion is available today on or offline, no other software offers the amount of features and functionality. It really is "Brilliant"

Date of experience: June 27, 2016
AE
1 review
0 helpful votes
Follow SACHIN A.
Unfollow SACHIN A.
Share Review
Report Review

I am impressed with demo and how easy it could be to kickstart your very own marketplace. Looking fwd to get my hands on it and validate the idea.

Date of experience: June 26, 2016
Colorado
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

We looked at lots of software products for on-line directories, marketplaces and communities and have found that Brilliant Directories offers the best option for tiring together listings, events, videos, social media, blog and article content and products. We are just getting started with Brilliant Directories but the customer service so far has been great. Brilliant Directories will help us to generate additional income while providing a great way for our customers to connect with their potential clients and provide educational resources to our community!

Date of experience: May 11, 2016
Washington
1 review
0 helpful votes
Follow Reena j.
Unfollow Reena j.
Share Review
Report Review

Great sales person
May 11, 2016

Answered all my questions, offered price discount and made it seem very easy to get going

Date of experience: May 10, 2016
Georgia
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Amazing service
May 6, 2016

They were quick, efficient, professional and the sign up process was smooth and flexible. I just bought the service, however, through the sales and demo proccess, I believe them to winners.

Date of experience: May 6, 2016
South Carolina
1 review
0 helpful votes
Follow David I.
Unfollow David I.
Share Review
Report Review

After much research I decided to go with Brilliant Directories to create my directory website because they offered all the features that I was looking for, along with their pricing, of all the sites I looked at theirs was the best value!

Date of experience: April 8, 2016
North Carolina
1 review
3 helpful votes
Follow Keesey H.
Unfollow Keesey H.
Share Review
Report Review

For ten years I have been developing a plan to revitalize the industry that I know best, but the piece that I was missing was the internet site part of it. I knew I needed a robust platform that was highly customizable, AND that was also affordable. In BD I have found what I was looking for - finally!

Date of experience: April 8, 2016
Dennis T. — Brilliant Directories Rep
over a year old

Hi Keesey! Thanks for sharing this with us. We're glad we could help you revitalize your industry!

Georgia
1 review
2 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

My sales agent Kelvin was great. He answered all my questions and addressed all of my concerns before securing the best price for my team.

Date of experience: April 4, 2016
California
1 review
0 helpful votes
Follow Angele B.
Unfollow Angele B.
Share Review
Report Review

When the Government of Canada, Department of Canadian Heritage, and the Office of French Language Services of the Ontario Ministry of Health and Long Term Care financed our interpretation application for the ministry of health, we needed to find a platform that allowed us to easily and quickly build, customize, and manage our website and mobile app landing page.

We first tried using WordPress but customizing third-party themes and getting multiple plugins to work correctly with one another proved to be far too difficult and time consuming. We even rented multiple web developers to get WordPress to work for us but they were too costly and couldn't build us the website we needed.

Brilliant Directories' stock Bootstrap theme is beautiful and functional and has more features than we even need (but are happy to have!). Our in-house team was able to quickly make custom design changes while maintaining the functionality of the website. We were even able to make our customized app landing page on the BD platform (http://www.accueilfrancophone.com/med-interpret)! Customer service was also top notch. We opted for their Professional Onboarding Plan which was definitely worth the money - saved us loads of time and helped get us up to speed on the platform. Now our team can manage the website without a problem.

I couldn't have asked for a more perfect solution. The entire team here at l'Accueil francophone is thrilled with Brilliant Directories and our investors are happy that we were able to get the website and app landing page launched quickly.

Feel free to take a look at our website: http://www.accueilfrancophone.com/

Date of experience: April 1, 2016
Dennis T. — Brilliant Directories Rep
over a year old

Thank you for sharing your feedback with us! We were honored to work with you in helping roll out your medical translation app to all of Canada! We look forward to working with you again in the future. Thank you.

Canada
1 review
1 helpful vote
Follow Bogdan S.
Unfollow Bogdan S.
Share Review
Report Review

Awesome Service!
March 30, 2016

After researching a bunch of directory themes and plugins I finally found the creme of the crop - Brilliant Directories!

Considering how much work is involved in setting a directory site they make it so easy and their dashboard features are second to none.

Highly recommended!

Date of experience: March 29, 2016
Virginia
1 review
1 helpful vote
Follow Paulo T.
Unfollow Paulo T.
Share Review
Report Review

Great Support Always
March 29, 2016

Dennis has been very helpful to get me all the initial info for my first directory. The amount of guidance to get my directory up has been tremendous. I'm very happy to have chosen Brilliant Directories.

Paulo T.
Palm Harbor, FL

Date of experience: March 29, 2016
Dennis T. — Brilliant Directories Rep
over a year old

Hey Paulo! I'm glad we were able to get you up and running! We try to provide as much guidance as possible to ensure your Brilliant Directories website launch goes smoothly. Thanks for the feedback!

From the business

Brilliant Directories is the the easiest website directory software. Here are popular ideas you can rapidly deploy with Brilliant Directories and grow into thriving internet businesses.

Local Business Directories: Create Yellow Page style sites to find people and businesses. Members pay to join and be found by website visitors. Similar sites include: Yelp, YellowPages, Manta, and Yahoo Local.

Premium Access Websites: Protect premium or confidential content by requiring members to login. Perfect for sites with premium content areas, paid member subscriptions and company intranets.

Business Review Websites: Perfect for any industry! Review websites are now one of the most popular models to monetize. They attract advertisers, visitors and businesses heavily invest to maintain their online reputations.

Content-Specific Websites: Launch real estate sites like Zillow, events sites like EventBrite, or deal websites like RetailMeNot. Brilliant Directories enables you to create the exact ty...