Brilliant DirectoriesReviews 175

When it comes to Superior Customer Service this Lady has it All! Of Brilliant Directories is GREAT within their own right, However what makes them Great is the Brilliant Team they possess. What I Absolutely LOVE about Alex is that she answers each situation with easy step-by-step instructions that even a Blonde can understand! She takes her time to ensure accuracy, thus saving time with guessing. I can't say enough about Alex's Delightful, Outgoing, and Sparkling Personality, which is rare to come by in today's 'Business Society'. This Lady is so Great at all that she does! Thank You Alex, You Are Exactly What Makes Brilliant Directories GREAT!

I've had to the idea to build a pet directory for the past 10 years and have had no clue on how or where to start and have allows scoured the net for answers. A couple of my friends husbands are web guys and they always said they would build it for me but were always to busy and charge their clients a lot for what they do so I didn't even bother. I'm a stay at home mom raising 3 kids and have had a love for pets for as long as I can remember. I built a free informational website with wix and through godaddy but never felt like it was worthy of making any money and I didn't want to go the route of stocking up on inventory for build an online store. I saw a pet website that listed the best places to take your pets, and after showing it to my friends they mentioned that it was a directory. So the search began to start a directory website. After researching many directory solutions on the web and trying free demos and many phone calls from sales people I found Brilliant Directories. What stood out about them is that you don't need any programming or coding skills to put together their site as it is a business in a box to say the least. I spoke and emailed dozens of questions to their pre-sales department and had a live training webinar before making a purchase. It was a total non pressure sales experience and such a delight to deal with them after the years of searching for the right concept and fit for what im doing with my pet website. My recommendation is to go with them as they are so easy to setup and actually offer real support, i was emailing them atleast 5 times a day when i got started and they were not annoyed, that gets an A+ in my book.

It is now slightly more than a month since I signed up for the Full Licence Directory Package. As I am progressing through the set up of my directory and after many frustrating moments, I am now beginning to get a grasp of the features of your directory script and should soon launch the directory. I must say that overall my experience with Brilliant Directories has been very positive for the following reasons:

A) I can see that you guys have put in a lot of effort in your business model and are putting in more effort to make the directory even better.

B) I can feel a palpable enthusiasm on the part of most members of your staff who are ever keen to resolve the issues that we face. Sometimes in their enthusiasm they tend to rush to address the issues we face without first fully understanding them. I have raised this issue before and believe it will be addressed by your management.

C) The directory comes with fully usable legal documents on Terms of Use and Privacy Policy. Although these documents may require a little tweaking here and there, overall they address almost all the issues a directory owner would potentially face. This is great considering that to purchase such services outside would cost a directory owner as much as or more than the cost of the Brilliant Directory itself.

D) The directory contains many features many of which I am yet to fully explore but from a superficial observation of these features and considering the observations I have made in a), b) and c) above, I would confidently say that your price is extremely competitive.

Even before I have launched my directory I am already feeling very grateful for all that you guys have done and offered. I will certainly do whatever I can in promoting your business in the future.

I hope Brilliant Directories will continue with their excellent service after the launch of my website.