BrighterBlooms.comReviews 4,150

I bought two yellow knockout rose trees. With shipping they were $211. When they came all the leaves were yellow and falling off. I called and was assured it was the stress of shipping and they would be fine. They did have a few flowers. I had them professionally planted/mulched. Fast forward to not even one year later and they are completely dead. No growth on them at all. I live in Northwest Indiana. I would have been better off going to my local grocery store which sells these full flowering for about $35 if they are only going to last one season

Received order today 6/28/2020. When ordering the merlot redbud, it stated the tree would be in a drop n grow burlap bag. Instead I received a bare root tree with a 1/2 diameter root severed at approximately 8 inches long with a few hair roots and no dirt attached. It is apparent that the tree was dug and placed bare root in a 5 gallon pot of loose dirt just a few days ago prior to shipment. Upon opening the pot, the dirt fell apart. When ordering the merlot, the description stated the following: the merlot will arrive with a deep well developed root system. You gotta be kidding. There is hardly no root at all. Today is 92 degrees hot and humid, just planted and from the looks, this tree will never make it. So to set the record straight, I pay 119.99 dollars for a bare root tree that is supposed to be in a drop n grow bag with a well developed root system. I did not receive the tree that was described for the cost I paid for. This tree bare root is not worth 119.99. Be prepared for a replacement or refund.

HORRIBLE. I paid $80 each for 2 gardenia bushes that were advertised as the rare and difficult to find Four Seasons gardenias. Their photo and description fit the cultivar. I ordered them to fill in some empty spots in a row I already have. As soon as I opened the package, I KNEW that these were not Four Seasons gardenias. Everything about them (blooms, growth habit, leaves) was different. I contacted them for a full refund to return the bushes. They didn't even deny that what they sent is NOT Four Seasons gardenias, and they offered a 15% return for me to keep the plants which I DID NOT WANT. I know for a fact that this was no mistake on their part because I received the same plants from them last year (they died by spring). Experts confirmed that these bushes are in fact gardenia Veitchii which is easy to find and common. They'd be worth maybe $40 each. After emailing with them several times, I decided to go to American Express to get my money back. After they reviewed my evidence, AMEX returned all of my money including shipping. THIS IS A SCAM they are running. They know full well that these are NOT Four Seasons gardenias for which they are charging a ridiculous premium for!

Order came 2 days late and plants were very dry, packaged poorly with bags of potting soil mixed inside the boxes that shifted causing damage to the trees and shrubs.
The sizes of product delivered was much smaller than we ordered. The product did not support the price that we paid. It was a very expensive order that deserved more attention and better product.
As they are no longer taking phone calls, we have to communicate via email that requires a 2-4 day response.
We will not recommend this company.

I received the dogwood on Saturday 5/30 and planted upon delivery within 1 hour. Now the leaves and plant seem to be dying (drying up) and it has not even been one week. I have a photo (taken today) and would like a complete refund as this is the second plant that is not surviving. Totally totally disappointed again. No more Dogwoods.