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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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I've ordered a few plants from different places online. Whatever you guys are doing, keep doing it! When my plants got to me, they were a emerald green and thriving even being in the dark!
Flowers are beautiful! Great, same day service! Thank you!
I like the detail given on the plants, I haven't opened the box yet, I will do that this weekend.
I like the detail given on the plants
I am very satisfied with my purchase. I ordered an Eastern White Pine and 10 Leyland Cypress. They arrived very well packaged and healthy. I planted them as a privacy screen and they are already growing after two weeks.
The bushes I ordered came a day later than originally promised but they were in good condition when I received them. Would definitely do business with Brighter Blooms again.
Site was easy to navigate and the descriptive information about the plants was very clear.
Nice selections and the shrubs received are all in great shape. Great prices. Easy to shop and navigate.
I was very skeptical about ordering something like this for my area (Indiana) but shipped and packed very well... I just planted my tree and very excited to see my tree bloom... Thank You so much for caring about your customers...
So far this order has gone smoothly. My final opinion will depend on delivery of a healthy plant, so will follow up then.
Plant has been the ground for about a month now and is thriving and is beautiful
So far this order has gone smoothly. My final opinion will depend on delivery of a healthy plant, so will follow up then.
Very Good. Follow up on order through a telephone call was helpful.
The main branches were broken at the trunk and pealed away, I used grafting tape to put them back in place and hold them, but it looks like they are dying anyway.
We just received our coffee plants and they look super healthy and happy. Shiny leaves etc. Can't wait to replant them and have the in our home.
Tri color willow plant is 4 sticks Nothing like what I viewed when ordering.
The 1 gallon plants looks like a quart size.
We're so very sorry to hear this and are reaching out privately to offer some assistance!
Excited to see if they survive. They are very helpful with questions i have.
Wonderful- the tree Was well packaged and it came out of the box easy and well protected and really looks great
We are very happy with Brighter Blooms
Thank you.
Good. It went to my daughter's place as a gift, and she was pleased with product.
The two LSU Purple Fig trees I ordered arrived in great shape and were well potted/packaged. They are both doing nicely since I planted them.
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE


We are so very sorry to hear this and are reaching out privately to assist you further!