BrighterBlooms.comReviews 4,150

Plant came as described with plant care directions good experience

So far we have ordered 5 trees (two fruit & 3 flowering). They all arrived looking very well.
I'll try to update in a couple months as that is when I'll know the outcome

Customer service was excellent. Had to change my order the day before my order was due to ship because I found out the trees I ordered were toxic to dogs. Bad on me for not researching in depth prior but the customer service was outstanding. My original order as cancelled/refunded and the customer service rep helped me order the replacement dogwood trees at the same time. Order arrived about 4 days later, planted and looking amazing.

Both trees I ordered the pots they came in were both broken. Not sure if my trees are going to survive.

I thought the description said 2' - 3' Must have misread if was more like 3 inches. Very dry and limp. Luckily we are well versed in caring for banana "trees" and have nursed it back.

I ordered a Four Seasons gardenia. It was More than I wanted to pay... but now that I have received it, I'm so glad I ordered it.
The plant has almost two dozen buds and arrived in perfect condition.

My original order of Rosemary plants arrived in poor condition and I notified customer service. They replaced them quickly free of charge. I love Rosemary

Not once but twice did the order you shipped come in a box with unrecognizable pieces of plant matter all mixed up in a cardboard box. Horrible experience two years in a row. I will never shop with brighter blooms again and will mot recommend to anyone ever.

The website was easy to navigate, deliver was quick.

Plant came in looking way better than I expected. Thank You.

The Miracle Berry plants are absolutely beautiful! It's been only two weeks and a berry is already starting to grow!

Was easy, and able to get the tree to my friends house fast and easy

This was a replacement for a cherry tree that arrived last year that was in terrible condition, lose from its pot, most soil spilled out.
This frost proof gardenia was to use the credit received but had to pay for shipping so this little tree was way overpriced but there was nothing else we wanted.
The little frost proof gardenia arrived in good shape but immediately started to drop its leaves and continues to do so today. I hope we don't lose it.

My order arrived on time and my willow tree was in beautiful condition. The price was a steal! I appreciated the follow up response.

Some plants were poorly shaped and small for the price.

Good response online, plant arrived on time. Hope it grows!

Trees arrived in good shape, the smaller pots were a little crushed so I had to transplant those immediately. The trees and plants I have purchased from BrighterBlooms always arrive in good shape and thrive once they acclimate to the proper environment.
Suggestion: Although every shipping comes with generic instructions to let the tree/plant acclimate and how to plant it would be nice to get care instructions, suggested fertilizer, etc. specific to the plant or tree you purchased.

I Have been ordering from brighter blooms for years. Every time I've ordered some thing that comes quickly and in the healthy state. Very very happy with fried or blooms and will continue to use them in the future.

I was worried about ordering live plants from website but was pleasantly surprised

Ordered my mom a lemon and lime tree over two months ago. The lime tree was delivered so late and wasn't the size I ordered. The lemon tree is STILL missing in action. Hasn't shipped? No updates what so ever. Next to impossible to get an actual customer service person on the phone. My mom has cancer and lemons are the only thing that makes her food taste good. No sister and I wanted her to have her own lemons and limes to look forward to. Because she is confined to her home, alone. We can't see her... because her immune system is compromised - never mind in a pandemic. You sent the Card with only half the order — which explained why she was getting a lime AND A LEMON tree — except only one showed up. This was supposed to be a special gift - and she read the card so excited. Only to be just as confused as I am about this company. Awful. So wildly upset with this entire experience. This company is not what it seems. Do not do business with them. I never will, ever again.

Order # *******