BravoflyReviews 512

I recently bought plane tickets on Bravofly. My booking went through but two hours later I received an e-mail that my booking had not gone through after all and that now my money was 'frozen'. After calling various of their offices and getting incompetent people online I was told that my money might be frozen for up to two weeks. The same thing happened to a friend of mine. I saved up for the trip and have no other funds to buy tickets elsewhere and the rates are going up as we speak. Very disappointed. Thieves.

This company is out to get your money any way they can. The final price for my flight Madrid-Gatwick, was hiked up 2 times from the original quote 158E to 202E. They messed up the booking order. They charge for customer assistance calls, which put you on hold for most of the connection. They say they'll call back that same day, but they don't. When they do try it's only one time without leaving any message and then send an email saying that they were unable to reach me and to call them back, at my expense of course. Stay Away!

Beware... avoid using any of their sites, all their related sites work exactly the same they promise available flights and fares then they freeze your funds then they inform you their is a waiting period for your reservation confirmation, then they usually advise you the flight or fare is no loner available, when you ask them to release the hold on your card funds they claim they are not authorized to send this information to anyone and they advise you you will have to contact your bank who then tell you it takes 10 days normally for the card group. Ie visa or master-card to automatically release your funds.If you are persistent and hound them you might? Get your money back. In most cases people end up with a partial refund at best.
Unlike trustworthy booking sites calling them will cost you $$$ ( they charge you for the calls) and any sort of apologies or compassion is never offered.
Please don't try their services as there are so many honest, helpful and cheaper sites. I have heard their reliability rate is around 45% constant so 55% of all their advertised rates on everything is actually bogus.
Obviously they receive some sort of income or commission from someone from internet hits or freezing your $$ or at worst they get a percentage of your funds and you don't get any product.