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Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Fine hope it is correct Will know more after I receive my tickets
Easy to follow for ticket preferences of diversified interests. Eager for a good time in Branson.
All good kids will have a good time hopefully its not too hot that day.
Thank you and easy to use. Everything was handled with the upmost curiosity. All things were changed to the right dates. So thank you for helping with the wrong dates I put into the site.
I was overcharged $65 for tickets that were only $50 each my total bill was $164 for $100 show for two people. I understand the $13 handling fee but gouging consumers in Branson is unspeakable especially seniors. I was never able to find the site to pick up our vouchers and Clay Cooper's ticket office was gracious enough to give me my tickets after confirming that they were paid for already. I was advised in the future to go to directly to the theaters website and purchase tickets there for a more fair and reasonable price without the gouging. So consumers beware I do not recommend just ticket sales office.
Easy to navigate and place order. There is a wide variety of shows and activities to choose from.
It's ok but haven't been there yet I will let you know when we go and see the show
This will be 4 generations, myself, my daughter, my granddaughter and great grandson
Went quick and love the discount! Waiting to enjoy the shows
Simple and convenient. But I took away two stars because now I'm getting emails that I don't need or want and I consider them a nuisance. If this company's business model says to inundate your customer with unnecessary emails, then I suggest you change your business model. I don't need more spam in my inbox.
The shows were easy to sit through and kept the kids interest for the duration of the show.
Easy to book received conformation by email looking forward to the show
This is the first time I booked tickets thru here and ya made it a quick and easy process
Looking forward to the occasion. So far purchase has been very convenient.
I purchased tickets but then realized that they were the wrong ones. These tickets were for general admission and I wanted Captains seating. I called back within 20 minutes to cancel and was told that it would be 35% cancellation fee. Even though they had not even sent me an approval yet for the tickets. It said it could be up to 48 hours before I could get the approval. I then realized I was not buying from the actual Branson Belle and it was some other company. Literally 20 minutes and they told me that was their policy. I asked to see it on the website. She told me to look at the very bottom of page at "terms" which doesn't even look like it goes with the website and is very tiny. I would never recommend this company. I feel like they are scammers. I placed this order 6 days before the actual event and when I ordered from the correct place you had 48 hours to cancel and get full refund. Which is what this company should have done.
Jacaquelyn
So far so good. Easy to use.
After I finish the booking, they advised I'd have to pick up my Vouchers at the location. I truly expected an on line ticket, bar code or a QR code. They don't tell you that until you book. It's OK I guess. I'm just wondering how far out of my way I'll have to go to get these "Vouchers". Should state that up front.
Very easy to book hot a confirmation with instructions and a helpful guide. Very helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members