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The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
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You make it easy to get tickets before we arrive for our vacation. Thank you.
Called to find out what location gave us the best all around view and what seats we could get.
Customer rep advised best location which we purchased. However, no seat selection was an option on site. We called again to make selection and we were told we couldn't make selection, but we would be given whatever was available.
Still no confirmation or what our seat# are. Will never use your site again.
Did not allow us to select the section 102, as customer serv advised was the best seating at the time.
Easy to navigate. Very helpful to have all of the available dates and times in one place.
I thought I was getting printed tickets off the internet. I don't have time to screw around running around! Disappointed at best
Easy process and was a comprehensive list of options.
Very easy system to use, even for us old timers!
Not being savvy it went pretty well. Just appreciated we got all our tickets booked without being timed out. We are looking forward to our Branson getaway
We got all our shows all booked at one time. Looking forward to Branson.
Many options for activities with sufficient descriptions to help you choose. Booking had very easy step by step directions.
Easy process. Would have been nice to know that all seats were together, but I confirmed that with a phone call.
I was able to get 3 great shows and two of them were buy one get one free. Yours was the only site I found them on. I got the times we wanted on the days we wanted. Looking forward to the trip.
Better prices than other sites. Easy to use.
Well, to tell the truth I didn't care for the pick up ticket policy.
I think it could be printed out a little clearer on needing to pick up the tickets.
Unnecessarily complicated because they're pushing time share agenda.
Booked on line. I thought I booked each show at 2pm, different days. 1 show is showing 8pm. Prefer 2pm, but we can make it work.
The site was easy to use. Just pick your show and time and click and pay. It was so simple.
Haven't went to the show yet - was easy to book however.
Okay, I had a good experience, but I don't want you take my time with this survey or any future surveys.
Would prefer having tickets emailed to us as an option
It was easy to navigate the site to find the tickets we wanted and the price was great. Confirmation came quickly.
Ashley was wonderful. She took care of everything for us.
Booking a show in Branson was very easy online and we got free stuff.
Haven't been to see show yet- not until November! Would prefer for the tickets to be included in email so wouldn't have to make a special trip to get tickets before show! All other events we attend- tickets r in email so all U have to do is show your phone! Even high school events do this in Oklahoma! Come on- get with it!

