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The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
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Easy to navigate. Very helpful to have all of the available dates and times in one place.
I thought I was getting printed tickets off the internet. I don't have time to screw around running around! Disappointed at best
Easy process and was a comprehensive list of options.
Very easy system to use, even for us old timers!
Not being savvy it went pretty well. Just appreciated we got all our tickets booked without being timed out. We are looking forward to our Branson getaway
We got all our shows all booked at one time. Looking forward to Branson.
Easy process. Would have been nice to know that all seats were together, but I confirmed that with a phone call.
I was able to get 3 great shows and two of them were buy one get one free. Yours was the only site I found them on. I got the times we wanted on the days we wanted. Looking forward to the trip.
Better prices than other sites. Easy to use.
Well, to tell the truth I didn't care for the pick up ticket policy.
I think it could be printed out a little clearer on needing to pick up the tickets.
Unnecessarily complicated because they're pushing time share agenda.
Booked on line. I thought I booked each show at 2pm, different days. 1 show is showing 8pm. Prefer 2pm, but we can make it work.
The site was easy to use. Just pick your show and time and click and pay. It was so simple.
Haven't went to the show yet - was easy to book however.
Okay, I had a good experience, but I don't want you take my time with this survey or any future surveys.
Would prefer having tickets emailed to us as an option
It was easy to navigate the site to find the tickets we wanted and the price was great. Confirmation came quickly.
Ashley was wonderful. She took care of everything for us.
Booking a show in Branson was very easy online and we got free stuff.
The show was spectacular and the facility was amazing. It lived up to and beyond our expectations.
I thought that I was making my booking with Branson Bell but now I see it is through a second party. Your web page was designed to trick me. Also your conformation says that I pick up vouchers at your office. I know that you are doing that to make me go to you so you can sell me more stuff. I would rather just pick up any tickets etc. at the show boat office and not make two trips. Can I do that?
Very good and fun. Thank you will tell our friends about our fun time and hope they come to enjoy has much we did.
So far; so good. The real test will be when we get to Branson. Ask me then or after! Today is 9/21; we're going there 9/29 - 10/2.
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