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Branson Shows

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Branson Shows Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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23,291 reviews

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Texas
1 review
0 helpful votes
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Easy and quick
May 28, 2023

Easy and quick. So glad we found this. I would definitely recommend.

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
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Very easy to maneuver site, but I don't understand why you have to have so many characters to describe your experience

Date of experience: May 26, 2023
Oklahoma
1 review
0 helpful votes
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Quick and easy!At one of the shows I didn't get the...
June 25, 2023
Updated review

Quick and easy!At one of the shows I didn't get the seats I ordered!

Date of experience: May 26, 2023

Quick and easy!
May 22, 2023
Previous review

Quick and easy!

Date of experience: May 21, 2023
Georgia
2 reviews
0 helpful votes
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The address of the show is not shown anywhere on the screens I've seen so far. I want to know how far the show is from my hotel BEFORE buying tickets.

Date of experience: May 24, 2023
Texas
2 reviews
0 helpful votes
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Ok so far
May 21, 2023

Ok so far. Will know more when we we actually try to redeem tickets.

Date of experience: May 21, 2023
Texas
1 review
0 helpful votes
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I used Branson Shows back in December for a trip with my mother. Great experience! Everything was just as we expected. Going back with my husband, mom and dad in June. Can't wait!

Date of experience: May 19, 2023
Illinois
1 review
0 helpful votes
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It was easy to navigate and find tickets for what we wanted to see.

Date of experience: May 18, 2023
Colorado
1 review
0 helpful votes
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First shows we have bought tickets to
May 16, 2023
Updated review

First shows we have bought tickets to. 35 yrs. In Springfield. I decided this weekend I would treat the wife, she loved the shows. Young lady I spoke to was amazing. She made the experience so easy. Very nice, we will see you again. Don't want a time share though, or the drama that goes with that process. Thankyou!

Date of experience: May 16, 2023

Okay, excited...
June 11, 2023
Previous review

Okay, excited...

Date of experience: May 12, 2023
Kansas
1 review
0 helpful votes
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Great site easy to work no problems good booking site

Date of experience: May 14, 2023
Florida
2 reviews
0 helpful votes
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Site is confusing and difficult to use. It was difficult and non intuitive to correct number of tickets.

Date of experience: May 14, 2023
Kansas
3 reviews
0 helpful votes
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Good and quick ease of booking was awesome. We had a great experience at the show

Date of experience: May 14, 2023
Oklahoma
1 review
0 helpful votes
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Ordered tickets at the last minute. Was sent a confirmation to go to pick up tickets. I walked in and was greeted with a smile. The gentleman informed me he had several other seats that he could put us in if we wanted to. My husband has hearing aides and explained we were fine where we were seated.

Date of experience: May 11, 2023
Kansas
1 review
0 helpful votes
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Easy planning our weekend, it was easy navigating through the site

Date of experience: May 10, 2023
Colorado
1 review
0 helpful votes
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Easy to navigate and a lot of options to choose from

Date of experience: May 10, 2023
North Carolina
1 review
0 helpful votes
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Fast and easy for getting tickets. Quick response and directions.

Date of experience: May 10, 2023
Missouri
1 review
0 helpful votes
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My sister and I were wanting to take my Mother for a late Mother's Day. I was surprised to see they had a show on Sunday before Memorial Day. I got.online and ordered the tickets within minutes. Easy ordering. Easy pay

Date of experience: May 8, 2023
South Dakota
1 review
0 helpful votes
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Pretty easy to navigate
May 6, 2023
Updated review

Pretty easy to navigate. Some unnecessary pop ups at the moment I was trying to complete online scheduling. Offered discounts which was appreciated.

Date of experience: May 5, 2023

Pretty easy to navigate
April 30, 2023
Previous review

Pretty easy to navigate. Some uneccessary pop ups at the moment

Date of experience: April 29, 2023
Kansas
1 review
0 helpful votes
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I did not like that I was not able to select my seats. Hopefully, you will be able to pay attention to my request and get me very good seats.

Date of experience: May 5, 2023
Washington
1 review
0 helpful votes
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Very easy to navigate
May 3, 2023

Very easy to navigate. Seat selection was not as smooth as other services since I could not pick my seat from available options, just a section or "best available." I prefer aisles but did not get that choice.

Date of experience: May 3, 2023
Montana
1 review
0 helpful votes
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Found out it may be better to buy your tickets when...
April 30, 2023
Updated review

Found out it may be better to buy your tickets when you get to Branson rather than order on line ahead of time. Sometimes people are unable to attend shows because of canceled flights, getting sick, etc. It's a hassle trying to get money refunded.

I will recommend to family and friends not to buy ahead of time!

Date of experience: April 30, 2023

Made it easy to spend a lot of money in just a few...
March 30, 2023
Previous review

Made it easy to spend a lot of money in just a few minutes

Date of experience: March 29, 2023