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Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Great checkout process! We look forward to our visit in Branson.
This is not a reveiw of the attractions we attended but rather of the company my overall experience with bransonshows. Com.
In the time it took to place my order for Rigatoni's Murder Mystery Dinner Theater, the price increased by a little more than $10.00. If it was not what my wife wanted to do for her birthday, I would have passed on this purchase.
When my wife and I picked up our tickets, the experience was much worse. A lady that was made up more for a show performance than a professional encounter with the public waved us over. After standing in line for about 20 minutes and hearing multiple sales pitches, my wife was up front with her and said, "We're not interested in a sales pitch, we only want to pick up. Our tickets." She proceeded to to threaten us with refusing service and sending us to the back of the line. When neither of us responded or moved she proceeded to lecture us on our unchristian behavior. When she finished her tirade, she did several tasks before printing our tickets and throwing them at us without another word.
Having experienced the albeit minor bait and switch on the ticket price and the unprofessional behavior of this employee it should go without saying that we will never do business with your company again.
The only saving grace of the whole experience is that we enjoyed the Veterans Museum and Rigatoni's Murder Mystery Dinner Theater. They will be receiving good reviews.
Good and easy. Enjoyed our time there and the shows. The hotel was great also!
I was able to order tickets for two for the "David" play and received the confirmation in a timely fashion.
Buy 1 get 1 looks like you get seats far in back there is no way to choose seating
Ease of booking was goid
Easy to access online and see schedules. One thing I had problems with was with the Tiger Sanctuary being able to pick the type of tour so we had to pay extra when we got there. Also, having to go to the office to pick up the vouchers was problematic being on 76. Perhaps look into sending vouchers by email or be able to put vouchers in the phone wallet?
Looking forward to finally making it to Branson. A Chorale I was in went to Branson and sang. I didn't get to go.
Very easy and nice person on phone and confirmation sent right away
Easy to make out reservation and easy to find with a Web search. I am glad our trip to Branson is so easy to coordinate with Branson Shows!
The website was easy to navigate. We were able to get the exact date and time we needed.
I found price variations on different websites. The disparity could be significant. I wasn't sure if I was ordering from the show box office or some other ticket sellar.
Easy and seems to be safe, received verification and information where to pick-up the vouchers.
My whole family is looking forward to our awesome vacation! Most of our family has not seen your show, yet, & I look forward to seeing your beautiful show, again!
So far so good received all confirmations in a timely manner and appreciate it
Very user friendly and pickup location was great! Gave lots of reference for places to go and some coupons.
Easy and fairly quick. No time spent on held with a telephone call
I think your processing fee is a bit to much. I booked 9 shows and you charged me 199.21 in processing fees
Would like to know where my seats are located or can I change.
Would like to know where my seats are located.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members