Brainety

I am writing this review in a state of utter frustration and disappointment with Brainety. Their deceptive billing practices have not only affected me but also numerous other customers, as seen in several reviews.

When I signed up for what I thought was a simple $2 IQ test, I had no idea I was walking into a trap. To my shock, I was later billed $38 monthly twice for a service I didn't even know I had subscribed to. This kind of deceitful tactic is absolutely unacceptable and speaks volumes about the lack of ethics at Brainety.

The way they've hidden this monthly subscription in the fine print is nothing short of a scam. It's a classic bait-and-switch - lure customers in with a seemingly harmless offer, then trap them in an expensive subscription without any clear upfront communication. I'm appalled by such underhanded tactics.

To add insult to injury, their customer service is practically non-existent when it comes to handling these issues. My efforts to get a refund have been met with cold responses and a rigid stance that disregards the fundamental principle of customer satisfaction.

As a college student, every dollar counts. So, when I signed up for what I believed was a simple, affordable $2 IQ test offered by Brainety, I never imagined it would turn into a $77 fiasco. This company has not only tricked me but, as I've painfully discovered, many others into an expensive, recurring $38 monthly subscription, without clear upfront communication.

For a student managing tuition and living expenses, an unexpected charge like this is not just inconvenient; it's a significant financial strain, especially around the holidays. It's infuriating how companies like Brainety prey on unsuspecting individuals, especially students who are often working with limited budgets.

I am beyond disappointed and feel completely taken advantage of. I urge everyone to steer clear of Brainety. Their business practices are shady, and their lack of transparency is a serious red flag. Do not fall victim to their scheme as I and many others have.

I followed a Facebook link to do a quiz with a lot of promises, none of which were true. To get results I had to sign up for a subscription. The cancellation process is nightmarish. Zero stars. Would not recommend

Pretty much the same as all the previous reviews, you order 1 test and then you suddenly have a monthly payment hanging on your pants. So in the pen. And Brainety please don't send me the standard Trustpilot reply that you are sorry and want to help. I would like to see that as my refund.
I have to say i like the test too bad the company sucks

I did the quick little IQ test and then said "No Thanks" to a subscription or further tests. Well, about 10 days ago my PayPal account was dinged for an outrageous amount of $54.80 CDN
FOR A MONTHLY SUBSCRIPTION. I immediately shut it down in PatPal and sent an email to the company. I suspect I kissed that moola goodbye...

Thieves! You pay for an iq test and then they take money out of your account without your consent. Please avoid at all cost unless you want to be told you can't be refunded because you did not take your time reading through the long terms and conditions.

Suscripciones conseguidas en forma torcida.
No he firmado ni aceptado ninguna suscripción mensual,y me han cargado en mi tarjeta de crédito la suma de 38.8 dólares. El sistema no puede sustentarse en que uno les comunique que no desea la suscripción mensual.
Yo solo acepté los 2 dólares que dijeron costaba el test.
ALERTA, NO LO HAGAS, serás mañosamente amarrado a una aburrida aplicación.
Nefasta forma de conseguirlo.
Insisto en solicitar inmediatamente mi cancelación de suscripción y reembolso de la suma cargada en mi tarjeta de crédito.
Gente, NO HAGA ESE TEST, BRainety no es una empresa seria ni responsable.
No ganará inteligencia, ganará estrés y rabia porque ellos se niegan a realizar el reembolso.
38.8 dólares por nada.
No es justo ni correcto.

I never ever signed up for any subscription, myself. I just purchased one-time IQ test for 2 euros or so, but Brainety stole about 40 euros per month without any contract, invoice or prior notice. I wrote the customer support, but they sent me "terms and conditions" that they had never showed anywhere before and insisted that I signed up the subscription and refused to refund my money. I will have to take a legal action because it is a credit card fraud.

This company is a scam company if you take the stupid test you automatically get signed up for a $38.10 subscription and there is no indication that a recurring subscription is going to happen. When I asked to cancel and get a refund, I was told they wouldn't refund my money by Angelo who is very RUDE. Don't believe the site reviews everywhere else shows 1 or 2 stars.

This online test first of all is not accurate. Took another test and the score was completely off. Secondly their website is not transparent. They do not even have an option to cancel the subscription on their website unless you take the time to email them to cancel it. They applied my charge on the 7th day from taking the test and within an hour on the 7th day of the trial I emailed them to refund the charge. They refused and referred me to the Ts and C. A $40 dollar charge for services you can use for free from any app. Absolutely pathetic business model and legal scamming loopholes to con people out of their hard earned money. The only IQ test here is whether you'll read contracts and terms and conditions.

I saw Brainety's website and thought, might be interesting. I completed an IQ test for which there was a small fee of a couple of dollars, happy to pay. What was NOT obvious, was the fact that this singular small payment, automatically led to a monthly fee of $58.80 being taken from your credit card account, WITHOUT any prior notification until you receive the deduction. This is one of the lowest forms of thievery around and although I only noticed it this month, I have lost over $100 to a deceitful bunch of thieving bastards. I can probably chase up the stolen funds, and I will contact my credit card company to see what I can do, but I will contact Brainety first, to see what bull$#*! they use to explain their theft.

I signed up for a free IQ test. They said they needed a credit card number. I got a fraud alert from my credit card company that said they were taking additional funds from my account. They should be investigating. It looks like I am not the only one with this problem here.

They scammed me and took 29€ from my card. I took a 2€ iq test and didn't sign up for any membership. When I wrote an email to them about it they said they wouldn't give me a refund, even though they STOLE from me. Don't buy anything from brainety ever.

I wish I'd read reviews before falling prey to this scam. They should be ashamed! I paid for a small fee that I thought was a one time fee, fine print forces you into a subscription you probably don't want. I feel embarrassed I fell for this.

Please be advised that this is a scamming company. They lure you into a subscription. If you did the test for USD 2.16 you will be led to a series of choices: IT IS IMPORTANT THAT YOU DONT TAKE THE OFFERS, AND DONT DOWNLOAD THE CERTIFICATE because it will enter you into a costly subscription. You may send a cancellation email immediately after doing the test just to be sure. I did only order the IQ test but nothing else, and immediately afterwards I sent the email. I hope I'm not charged but if I will I will update this post.
The real IQ test is at the end apparently... and that's how to not fall into the subscription trap.

I didn't ask but they signed me up for monthly subscription and charged like 60$ suddenly! I was astonished and cancelled ASAP and they say only 50% refundable. DO NOT use their service!

I took an IQ test once and they decided today to take more money out of my account without my permission. That makes it theft! My account was not even activated! I will warn everybody about this. There are so many complaints against Brainety of different websites. And please, there IQ and other tests are totally unreliable and a lot of BOGUS. You will waste your money! This picture shows South African Rands as the amount. GOOD DAY RICHARD D. Thanks for your response. I replied privately, but haven't had any response. Here is my order number details
SUMMARY
#d5yez6p
Brainety IQ test singular with monthly subscription - x1 - $38.80
TOTAL: $38.80
Thank you

As everyone else has said, this company tricks you into agreeing to pay a stupidly high monthly fee ($60AUD!) in order to get you 'test result' for an online IQ test, which is not even a real test.
I have cancelled the 'subscription' that I never knowingly agreed to, but they refuse to refund, even though I never even logged into the account during the 'trial period'
They state it's against company policy to issue a refund and that they don't legally have any obligation to do so.
Completely unethical and a complete scam.
DO NOT FALL FOR IT!

Go $#*! yourself, we hope that your family will die in a car accident. You can go suck your mom's tits

I did an online IQ test I thought was free. Then, I had to pay $2 to get the result number, fine, I paid $2. Since, they have charged me $19 and then today also $38 and CashApp won't stop the transaction until after Brainety steals my money AGAIN and then who knows what, if, or when I will get my money back while Brainety.com keeps stealing more over and over again often! These online forced subscriptions should not be allowed by anyone if people don't ageee to pay. I do not even have an account with Brainety. I have a paper trail via my email and screenshots. I can't even get into any account on Brainety, so I sure can't have anything I'm paying all this money for! I agreed to pay $2 ONCE and that is all. I've reported them to the government fraud department, the card app company I used to pay the $2 they stole from twice already, and now I'm blasting all over the internet. After that, every single day until they reverse all the $57 they stole from me, I will be reporting them to more places - EVERY DAY - until they give me my money back. CLASS ACTION LAWSUIT is my next step so everyone who has been scammed can get all of the stolen money back. I am not letting this happen. Oh, and when I called the number, the machine hung on me after saying the only way to communicate with them is via email! They've never answered any emails in 2 months of my fighting this already. I have 21 emails about this to and automated from Brainety since Nov 9th. It is Dec 16th. This is insane. Photos: original order $2.16. Tonight, trying to see if there is an account with a subscription I never actually agreed to. Photo 3: Fraud report. 4: response to my trying to see if there is an account on Brainety. 5: same email lower on the page. 6: initial order receipt. 7: further down that email. — I never clicked on any of those emails because I have no intention of being suckered into a fake subscription. I have no account, no password, no subscription, no access, no contract, and so far have never emailed with or spoken to a human being working there. Maybe AI is trying to get money to buy an android body. But even AI is excited to have conversations, so there must be at least 1 human being this scam. Siri even claps back banter. There is no excuse for this scam happening and continuing. One way or another - it is over for Brainety.