Brainety

I bought a simple QI tes, and they included a monthly subscription of an odd services. Scamming is this company´s modus operandi. When you contact them, they already have a standard message infroming that the money wont be refunded.

They stole money out of my account and refusing to return it, they have also set up two seperate subscriptions even tho i am one person. Doesnt evenmake sense

I bought just the certificate for the fun of it for 2pounds and they pulled from my account £40 based on I dont know what subscriprion which I never intended!

If i could score 0,i will, I have never sign for any subscription so why did you charge me over £30!

Same review as countless others who fell for this scam. Paid for a one-time IQ 'test'. Nowhere was stated that this was a 7 day trial period for a subscription, and the fact that this information was missing is intentional. When I complained and asked to be sent a copy of the original sign up marketting page, they sent me something completely different to what was originally promoted.

I never had suscribed in any way to any service from this company but they are facturing my credit card every month for the last 3 months with more than 54 $. So I'm verifying now with the RCMP for Internet fraud.

I had taken this companies IQ test during my Free trial period and called them and cancelled my subscription on the last day of free trial per their advertisement. BUT not only they didn't cancel my subscription as I had requested they continued to charge me two months in a row and when I contacted them they offered no help and with continuous emails they finally offered ONLY 50% of the second charge, so I got stuck with the first and half of the second charge. REAL SHADY and right down LIARS! DO NOT WASTE YOUR TIME OR FUNDS on this company!

Brainety is a scam website. It is created to trick you into paying a small fee for an IQ test, at which point they will enter you into a trial subscription and subsequently a paid subscription - in my case after 7 days.

They will insist that their terms & conditions / policy make it clear that this is the case. What is also clear is that they set out to deceive from the outset.

Some red flags:
The subscription fee is ~20 times the cost of the initial small seemingly unrelated purchase of the IQ test, and recurs monthly.
The actual content at their site is a bare minimum, certainly not something that can justify spending over £465 per annum on.
The shear number of 1 star reviews!
Their response to this post, which they have created to paint the best possible picture of them, even though it's hopeless in the face of all of these people calling them out.

So Brainety.com meets the definition of, and therefore can be considered as fraud:

"wrongful or criminal deception intended to result in financial or personal gain"

They are committing fraud. Whichever country you reside in, take the time to report them to the relevant authority for Fraud prevention as a minimum. E.g. Action Fraud in the UK.

I clicked on the link on Instagram, when I saw I had to pay. I left. They still charged me the 2.16 for their iq test, then seven day later, they charged me 38.80. I never signed up for it. I never activated my account, I had to reset my password because I didn't know a password for an account I never created. They refuse to refund me my money. I'm a person with a disability. I'm getting my Social worker to have a lawyer investigate these scammers and make a formal complaint against them. Brainety, I want my money back!

Misleading promotional materials that enters you into a trail phase before an auto subscription that is 10x what you paid initially. They do not refund you even though you do not use the service, terrible underhand approach.

Bought a 2eur worth test, 2 weeks later they took almost 40 eur from my account. In purchase confirmation e-mail there is no word of subscription or how to cancel it. Be very careful! And spread the word of this scam so less people lose theyr money.

Took their IQ test and paid 2-3 bucks and apparently signed up for a trial. Once I logged into my account I saw nothing indicating that I had a subscription and no way of canceling the account. Thought that all was good but all of a sudden a 40 buck charge appears on my credit card. Immediately reached out to their support and said that I didn't want a subscription. They said they weren't obligated to refund my money and that I should have canceled before the trial ran out. Sadly it wasn't possible to do so on their site so this is why I'm leaving a harsh review for them. Never, ever use their service. They'll just take your money without caring anything about their customers.

Brainety is undeniably a scam. Initially, I purchased an IQ test for approximately $2, only to later realize that I was being charged $38.8 per month for an unauthorized 'monthly subscription fee.' Despite my attempts to seek a refund for the misrepresented service by contacting their customer support, they adamantly refused. Consequently, I had to take the drastic step of blocking my credit card, and in the coming weeks, I will be initiating a chargeback through my bank. I strongly caution against using this website. It's crucial to avoid such deceitful practices at all costs.

Be aware! Never purchase any results from them, they just steal money from you by putting you to some bull* subscription, which they never informed you about. They send the same reply to all negative comments in here! They will probably not refund unless you bother them badly on daily basis, but you should definitely report them to Lithuanian authorities to stop this scam! Never trusting these sites again!

I am a pensioner and these people shamelessly scammed me. £38.80 is a considerable amount for me but even when I contact them, I haven't received a reply. They have sent me an invoice for £2.16 for an IQ test which actually wasn't a proper one (probably also stolen from some other website) but have charged my credit card £38.80 Go get yourselves a real job, stop stealing people's pensions.

DO NOT TRUST
Do not trust this site if you want to do an IQ test. I originally went to this site to do an IQ test, and it asked me to pay about $2 to see the results. I decided to make the small purchase to see my results.

About a week later, they took out another almost $40 USD from my Paypal account for a subscription that I was unaware I signed up for. I emailed Brainety support for a refund, they said they would open a Paypal investigation. It has been almost a month since that email, and I haven't received any updates and my follow up emails have been ignored.

Shame on Brainety for being sneaky thieves and don't be fooled if they give a reply to this comment, pretending to be "professional and supportive". They know what they are doing by tricking people out of their money, and Brainety please give me my refund, I will not take down this review. I will also post another review if no refund is received in a timely manner.

Also, shame on Paypal for allowing Brainety to use their platform to scam people.

They charged me $38 without my approval after I agreed to pay only $2 for IQ test. I guess I failed, because I trusted these thieves.
DO NOT DEAL WITH THIS COMPANY.

I paid those two dollars to see my IQ results. I was not able to log in, but I have let that slide. But after a week or so I have been charged 38$? Without my consent? I never subscribed, moreover, I never knew I was in a trial period. There was not a single e-mail indicating that. Only after they charged my bank, they have sent me an email with my receipt. Weirdly enough it said they charged me for an IQ test with monthly renewal, but the first receipt for the two dollars didn't say so. Huge scam.

Edit: After contacting the support team I received an email saying there's nothing they can do. But I persisted as I didn't consume any of their content and they have given me a full refund. The support team is not automated AI, which is really good.

I paid for the results of the IQ test but apparently when you do this, you are automatically subscribed for a monthly subscription costing 38.8 USD. I did not intentionally subscribe to anything. Just paid the 2 USD for the results so, somehow the sistem enrolls you without even asking you. Then, after some free trial period, if you do not cancel (which you don't cause you are not aware you have subscribed to anything), you receive an e-mail informing you that you have just paid 38.8 USD. When you ask for a refund, they tell you they cannot refund you since you benefited from their products. Being a digital company, I am absolutely sure they can check if you ever accessed any of their products but I assume, since I saw other people posting similar complaints, that this unintentional subscription is a source of income for them. What they do not realize is that it will be a short lived company with lots of disatisfied customers instead of building a long term profitable one. Hence the 1.9 score on reviews.

Like everyone else here as of recent - I only authorized paying $2.16 to access my test results. There was no clear indication of a reoccurring subscription of any kind. A few days later I was charged $38.80 without my consent taken directly from my PayPal.

I first submitted a claim through PayPal which was closed without any solution or refund. Which is incredible because it is obvious this place is a scam now after further research.

Angelo M. At the Brainety IQ Test Customer Support Team disappeared after the PayPal claim was closed without any solution or refund and will not respond to any further emails.

Rebilita, UAB incorporated (Brainety) is a complete scam.