Brainety

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2.4
Reviews 316
5 Stars
17%
4 Stars
4%
3 Stars
0%
2 Stars
1%
1 Star
77%

Australia
1 review
0 helpful votes
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Always worth my time
November 18, 2022

Healthy mental exercise is a necessity and I'm into it with Brainety's help. It's challenging and inspiring. I make sure I do not skip any required activity. Worth it!

Date of experience: November 18, 2022
Richard D. — Brainety Rep
over a year ago

Hi Dennis,

Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite!

Have a nice day!

GB
1 review
0 helpful votes
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Perfect for my age
November 9, 2022

This is perfect for our age at 40. I've noticed that I am beginning to be forgetful and the doc says one way of keeping the mind alert is to exercise it by lots of readings and mental games/exercises. Brainety was a recommendation and I am on my 4th month of using this. It is fun to use and exciting. I aim to increase my IQ each time. Love this, highly recommend!

Date of experience: November 9, 2022
Richard D. — Brainety Rep
over a year ago

Hello Rita,

Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you at any time.

Have a great day ahead!

New Jersey
1 review
10 helpful votes
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Con Artists- Do Not Trust!
November 4, 2022

Fraudulent company. I paid for an $8 IQ test, a week later they took $79 from me. Amen from customer service is awful. Kept telling me about a policy that they don't refund when though they cancelled my subscription. Why would I not be eligible for a refund on a year subscription if I didn't even use it. Ultimate con artists. I am going to see if I can file a dispute with my bank.

Date of experience: November 4, 2022
Richard D. — Brainety Rep
over a year ago

Dear Alex,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Best regards,
Brainety Customer Support Team

Texas
2 reviews
0 helpful votes
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Exercise for the brain
November 4, 2022

Brainety is truly amazing and very entertaining! I love it and play it all the time. It does exactly it says in the instructions and I love the satisfying sound of it sliding and the clicking when solving the challenges. Great gift for someone who wants to have a daily brain exercise.

Date of experience: November 3, 2022
Richard D. — Brainety Rep
over a year ago

Hello Carrie,

We’d just like to thank you for taking the time to write this review, and every bit of feedback like this does so much to help us out.

Have a great day!

Canada
2 reviews
0 helpful votes
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Excited with my progress
November 4, 2022

I am always excited with the daily progress I get with Brainety. It takes 15 minutes daily for the brain training, enough time I can concentrate well. I am enjoying this, I know I am not missing any exercise physically and mentally. I recommend this to middle-aged or older individuals, it's food for the brain.

Date of experience: November 2, 2022
Richard D. — Brainety Rep
over a year ago

Hi Mark,

We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.

Have a wonderful day!

Texas
1 review
7 helpful votes
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BE CAREFUL
October 27, 2022

I usually do not take time to review, but please take note of this: make sure you are aware that as soon as you purchase anything, you will be slapped with the annual fee of $79. Even if you do not sign up for a membership. I purchased the $8 IQ test, selected to not have a membership, and a week later was charged $79 for the annual fee. I spoke to customer service, who was amazingly unhelpful. They kept contracting themselves, and even when I provided screenshots of proof, still refused to give a refund for a membership that they ADMITTED was snuck on and not legit. This business uses very shady practices, you're best going elsewhere. Regarding the screenshot: the customer service rep said I signed up for a free trial, when in reality they do not offer a free trial. Also, there is no "cancel membership" button, anywhere on the website.

Date of experience: October 27, 2022
Richard D. — Brainety Rep
over a year ago

Dear Ben,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Best regards,
Brainety Customer Support Team

California
1 review
0 helpful votes
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Brainety is Mastery
October 21, 2022

Brainety focuses on the mastery of the 5 essential cognitive skills. I am very much interested in playing IQ tests and test my level each time. It's very interesting because my progress is being monitored. Excited with this product, I might need to make an annual subscription.

Date of experience: October 20, 2022
Richard D. — Brainety Rep
over a year ago

Hello Ashley,

Thank you so much for this review. We really appreciate you being a customer and helping to spread the word about us. We’re here for you at any time.

Have a nice day!

New York
1 review
9 helpful votes
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Fraud
October 15, 2022

Brainety is an absolute fraud, i bought a iq test for 8.99, few days later they charged me 79 dollars and said that since it already went through they cant do anything about it, stay away!

Date of experience: October 15, 2022
Richard D. — Brainety Rep
over a year ago

Hello Vit,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Best regards,
Brainety Customer Support Team

Tennessee
1 review
0 helpful votes
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Brainety is what I need
October 16, 2022

Brainety is all about brain games. I find this very healthy and a time well-spent activity. Great that they have a lot to offer at different levels. This is way better than those free apps.

Date of experience: October 14, 2022
Richard D. — Brainety Rep
over a year ago

Hello Beyond,

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience.

We're grateful that we had the opportunity to serve you.

Have a nice day!

Australia
2 reviews
0 helpful votes
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To keep up my senior parents' cognitive functions, I subscribed them to this service. Mind sharpness should be maintained and Brainety is playing a vital role in that aspect for our family. I use it too. Brainety means a time to sit back and relax.

Date of experience: October 6, 2022
Richard D. — Brainety Rep
over a year ago

Celaena, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Have a great day!

Canada
1 review
0 helpful votes
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Healthy activity
September 23, 2022

Brainety is a healthy way to spend a fraction of my time everyday to exercise my brain through the activities in the app. I enjoy doing it and I am subscribed to it for the whole year, that's after trying it for a month which was worth it..

Date of experience: September 22, 2022
Richard D. — Brainety Rep
over a year ago

Thanks, Cary. It makes our day to hear that we are able to give you 5-star service.

Please let us know if you need any further assistance.

Have a nice day!

Hungary
1 review
1 helpful vote
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Food for the brain
September 16, 2022

I am enjoying my brainety subscription, I totally need this! I am 47yo and this helps me a lot in sharpening and refreshing my brain. Glad to be introduced to this!

Date of experience: September 16, 2022
Richard D. — Brainety Rep
over a year ago

Hello Nuriya,

We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve a customer like you.

Have a wonderful day!