Brainety

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2.4
Reviews 316
5 Stars
17%
4 Stars
4%
3 Stars
0%
2 Stars
1%
1 Star
77%

Zambia
1 review
0 helpful votes
Follow Sharon S.
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Average Application
March 23, 2023

The application is good and the purpose of invention is welcome. The games improves IQ and works very well. Customer service is also okay.

Date of experience: March 23, 2023
Richard D. — Brainety Rep
over a year ago

Hello Sharon,

Thank you so much for this review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Have a nice day!

Zambia
1 review
0 helpful votes
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MY EXPERIENCE
March 23, 2023

According to my research, Sitejabber is very good if there is anyone reading this, give it a try, I have never been a fan of IQ games but after using this application, I would love to recommend this app it's perfect for those starting or never played IQ games, great job Sitejabber and please continue.

Date of experience: March 23, 2023
Richard D. — Brainety Rep
over a year ago

Thanks for the awesome review, Michael! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Have a great day!

Denmark
1 review
0 helpful votes
Follow Anders J.
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Don't use. They will take your money, after trial of 7 days and no possibility to unsubscribe. Dishonest

Date of experience: March 22, 2023
Richard D. — Brainety Rep
over a year ago

Hello Anders,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name

I look forward to hearing from you soon.

Best regards,

California
1 review
0 helpful votes
Follow Arsen T.
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Scam and fraud
March 22, 2023

I paid for an $8 IQ test, a week later they took $79 from me.These people are dishonest, disgusting way to make money.

Date of experience: March 22, 2023
Richard D. — Brainety Rep
over a year ago

Hi Arsen,

We had some trouble finding your order under the email address that you have contacted us with. Did you happen to use a different email address when placing your order?

If so, please let us know the email address used, and we will be able to follow this up for you.

You can provide us with any of the following details in order for us to look up your order:

Email address used to place the order
Order number
Full name

I look forward to hearing from you.

Have a great day!

Sweden
1 review
5 helpful votes
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SCAM
March 21, 2023

Total scam in their way of making business.
Ordered test result för 10 USD, was charged 80 USD for claiming i made a one year subscription, automatically rigged.

Date of experience: March 21, 2023
Richard D. — Brainety Rep
over a year ago

Dear Omar,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name

I look forward to hearing from you soon.

Best regards,

Israel
1 review
2 helpful votes
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Scam with payments
March 20, 2023

Be careful when making one time order from this site: you'll automatically subscribed for annual services and charged relatively substantual amounts, which you'll be refused of course to get refunded.

Date of experience: March 20, 2023
Richard D. — Brainety Rep
over a year ago

Dear Arkady,

We are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Kind regards,

Iceland
1 review
0 helpful votes
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SCAM
March 20, 2023

I chose not to subscribe & still got charged. They don't appear in your subscriptions on your phone, but still take the money.

Date of experience: March 20, 2023
Richard D. — Brainety Rep
over a year ago

Hello Larissa,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Pennsylvania
1 review
4 helpful votes
Follow Christy T.
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Updated. After reviewing on several other websites including trust pilot. I finally did get a refund, so I do thank them for that. I feel like the wording on their site and sign up definitely needs to be updated. So I got a refund and an apology, good luck to anyone else that has been wrongly charged for something other than the test they tried to pay for.

I was one of the ones duped into paying for the test, and then charged for a year that I was unaware of, and yes I looked over the site before I put my money in. It was an unauthorized charge, I was happy to pay for the test but not a years worth of games I didn't want. It put my account into overdraft and of course they refused refund. It's ridiculous and I do not recommend at all.

Date of experience: March 19, 2023
Richard D. — Brainety Rep
over a year ago

Dear Christy,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Best regards,

NL
2 reviews
1 helpful vote
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Definitely recommended!
March 17, 2023

Perfect for me since I want to improve my memory skills. Brainety is fun and engaging and I definitely recommend this!

Date of experience: March 17, 2023
Richard D. — Brainety Rep
over a year ago

William, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

Have a great day!

Canada
1 review
0 helpful votes
Follow Matthew B.
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Challenging
March 17, 2023

Brainety's a great way to challenge your brain and improve memory. The games are fun and engaging, and they can help improve your overall well-being. I highly recommend Brainety.

Date of experience: March 16, 2023
Richard D. — Brainety Rep
over a year ago

Hello Matthew,

We can’t thank you enough for the kind words about our product. Your review means a lot to us and lets us know we’re on the right track!

Have a wonderful day!

Germany
1 review
0 helpful votes
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Definitely a must
March 16, 2023

I definitely enjoyed Brainety's visual skills games. Improves my ability to perceive, analyze, and interpret visual information. These games can be fun and engaging, and they can help improve your overall cognitive abilities. Practicing visual skills games regularly can lead to improved spatial reasoning and problem-solving skills. I consider Brainety a must. So worth the purchase!

Date of experience: March 16, 2023
Richard D. — Brainety Rep
over a year ago

Thanks, Eric, we enjoyed knowing that you were satisfied with your purchase.

Please let us know if you have any other comments, questions, or concerns. We are here for you anytime!

Have an awesome day!

Ireland
1 review
0 helpful votes
Follow Aisling N.
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Scam
March 15, 2023

Paid for an IQ test and was charged nearly 80 euro for a subscription i didn't sign up for. Still waiting for promised refund.
Avoid

Date of experience: March 15, 2023
Richard D. — Brainety Rep
over a year ago

Hello Aisling,

Thank you for getting in touch with us!

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Kind regards,

DO
1 review
0 helpful votes
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Excelent app
March 15, 2023

Very interesting app! It has helped me a lot with my brain stimulation, I recommend it to everyone, congratulations to the developers, they did a very good job with this app, keep it up. Successes

Date of experience: March 14, 2023
Richard D. — Brainety Rep
over a year ago

Hello Adrean,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Have a great day!

Colombia
1 review
0 helpful votes
Follow Santiago A.
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Interesting product
March 15, 2023

It is a product that not only offers entertainment, but can also increase the mental capacity of the user. Through its multiple mind games and daily challenges, it can really become the daily routine of many. It is the best combination of training and mind strengthening.

Date of experience: March 13, 2023
Richard D. — Brainety Rep
over a year ago

Hi Santiago,

Thanks so much for your feedback! We’re really glad you enjoyed our product. We appreciate you being a customer and helping to spread the word about us.

Have an awesome day!

Hong Kong
1 review
1 helpful vote
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SCAM SCAM SCAM! RUN AWAY!
March 13, 2023

This is absolutely a scam! Paid $14.9 and $8.9 on 24th. On Mar 2nd they took $79.8 AGAIN without any reminder before the payment. I asked for a refund but they refussed, VERY BAD experience!

Date of experience: March 13, 2023
Richard D. — Brainety Rep
over a year ago

Hello Jessie,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Hungary
1 review
1 helpful vote
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SCAM
March 11, 2023

Beware! Dont use your paypal they are scammers. Never happened anything like this with me before...*******huf dissapeared from my acc a few minutes ago

Date of experience: March 11, 2023
Richard D. — Brainety Rep
over a year ago

Hello Attila,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

New York
1 review
3 helpful votes
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THIEFS
March 10, 2023

Absolute Thievery! I did test paid $14.90 got nothing in return yet. Test itself was challenging at times but could be because on my phone pictures too small. This review app wants a picture of receipt I didn't get one yet been an hour! I put any picture in to avoid algorithms/ filters

Date of experience: March 10, 2023
Richard D. — Brainety Rep
over a year ago

Hello Michael,

Thank you for getting in touch with us!

We are sorry for the inconvenience caused. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Best regards,

Slovakia
1 review
0 helpful votes
Follow Jozef M.
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SCAM STAY AWAY
March 10, 2023

100% SCAM stay away. THis will get an automater reply asking for my order details etc...yes yes.
Basically cancel your card the only way to successfully opt out...

Date of experience: March 10, 2023
Richard D. — Brainety Rep
over a year ago

Hi Jozef,

Thank you for bringing this matter to our attention.

We apologize for the inconvenience caused. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Kind regards,

Belgium
1 review
1 helpful vote
Follow IIA A.
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Thieves! Scam!
March 9, 2023

They automatically sign you up for a subscription, without any notice. 5 days later they take €79.8 out of your account which they won't refund. You receive an e-mail 2 min before they take the money from your account. Also, they won't answer to e-mails, when explanations are asked.

Date of experience: March 9, 2023
Richard D. — Brainety Rep
over a year ago

Hello IIA,

Thank you for getting in touch with us!

We apologize for the inconvenience caused. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Best regards,

Canada
1 review
0 helpful votes
Follow RHONDA S.
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They are thieves and will steal your money.
They are thieves and will steal your money.
They are thieves and will steal your money.
They are thieves and will steal your money.

Don't believe the good reviews they write them themselves

Date of experience: March 9, 2023
Richard D. — Brainety Rep
over a year ago

Dear Rhonda,

Thank you for your message.

We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:

Email address used to place the order
Order number
Full name
Tracking number (if you have one)

I look forward to hearing from you soon.

Kind regards,