I did an IQ test unticked the box to subscribe but they took the money anyway
AVOID THIS COMPANY they are not to be trusted
Do not use the company
None I was conned
UPDATE: Brainety reached out to me to "make it right". Please see the screenshot of my reply below with my pics...I HAVE YET TO HEAR BACK FROM THEM TO "MAKE IT RIGHT". THEY ONLY POSTED BELOW THAT THEY WANT TO FIX IT SO THAT THEY DON'T LOOK LIKE THE LYING THIEVING SCAM ARTISTS THAT THEY ARE!__________________________________________________________________
I made the mistake of taking a test for fun and ordered the results. They took my information to sign me into a monthly subscription of $38.80 and refused to refund my money. I had to put a stop payment at my bank or they would have taken it every month. Now they refuse to refund it. These people are thieves and the website they are peddling is crappy and lame supposed "brain" tests. I think the IQ test is if you fall for thier scammy rip off! ALSO, PAYPAL WILL NOT HELP YOU! BRAINETY (UAB) WILL NOT REFUND THE MONEY THEY TOOK. YOU WILL BE STOLEN FROM IF YOU USE THEM!
I WILL REPEAT...DO NOT FALL FOR THIS SCAM. THEY WILL STEAL YOUR MONEY!
I WISH I HAD KNOWN THAT THEY ARE SCAMMERS AND WOULD STEAL MY MONEY FROM MY ACCOUNT!!!!! '
I only purchased the results which were debitted as $2.16. Nowhere did they have any disclaimer that this was a subscription trial. They sent NUMEROUS emails soliciting that I buy a certificate which I ignored. They then took $38.80 additionally out of my paypal account. When I told them to refund it they said they cancelled my subscription (which I never ordered) and would not take any additional money but that theyt refuse to refund what they stole. I notified paypal who apparently is in it with them and they basically said "too bad". DO NOT foolishly fall for thier scam. THEY ARE THIEVES
Hello,
We're sorry to hear about your experience with us. We understand that you had a terrible experience and want to make things right for you.
We would be pleased to go over the exact circumstances with you in greater detail to understand better what happened and how we can improve in the future.
Please contact us at [email protected].
We are devoted to providing excellent customer service and would like to hear from you.
Warm regards.
Customer Support at Brainety
Check your paypal subscription and cancel these scammer "uab rebilita" or you will loose money!
Hi,
We deeply apologize for any inconvenience this incident may have caused you.
You may be confident that we will resolve this issue quickly.
Would you please provide us with the following information, if it is not too much to ask? This allows us to evaluate and verify the following order data:
- The email address used when ordering.
- Account number.
Please modify your review or email [email protected] to contact us as soon as possible.
We appreciate your cooperation and look forward to speaking with you.
Best regards,
Customer Support at Brainety
Don't! I said don't!
Dear Curtin,
Thank you for bringing this matter to our attention. We’re very sorry we failed to meet your expectations.
Could you please provide us with any of the following details in order for us to look up the order:
Email address used to place the order
Order number
Full name
Kindly contact us at [email protected]. I look forward to hearing from you soon.
Kind regards
Hello,
We would like to extend our sincere appreciation for bringing this matter to our attention.
We regret that we were unable to meet your expectations, and we understand how frustrating this can be. Your feedback is extremely valuable to us and we will take this criticism seriously to improve our performance and prevent similar occurrences in the future.
To assist you better, we kindly request that you provide us with the following information:
- The email address used to complete the purchase.
- The bill number.
- Your full name.
We understand that this issue has caused you inconvenience, and we would like to assure you that we will do our utmost to resolve it as quickly as possible.
If you can, please provide us with additional details about your experience by emailing us at [email protected]. This will help us serve you better in the future.
Thank you for your patience and understanding. We value your business and hope to have the opportunity to serve you again soon.
With warm regards,
Customer Support at Brainety