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BracketsRus

4.4

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BracketsRus Reviews Summary

The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.

This summary is generated by AI, based on text from customer reviews

service
41
value
40
shipping
40
returns
17
quality
39

We monitor reviews for authenticity

GB
1 review
2 helpful votes
Follow Jackie T.
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Excellent service
September 19, 2014

Excellent service. Site was easy to use, good communication, fast delivery. Good quality product at a great price

Date of experience: September 19, 2014
GB
1 review
2 helpful votes
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I have used this company many times now and have always been extremely satisfied with speed of delivery and quality of products, would recommend them to anyone.
First class service.

Date of experience: September 19, 2014
GB
1 review
2 helpful votes
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Tv bracket was a doddle to fit, especially with the built in spirit levels, nice and sturdy construction. Arrived well packaged and time stated, Would definitley recommend Bracketsrus.co.uk
Regards D. Rowley

Date of experience: September 19, 2014
GB
1 review
3 helpful votes
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My order arrived promptly and was straightforward to install. Everything you need is in the pack. Television moves position easily and securely.

Date of experience: September 5, 2014
GB
1 review
0 helpful votes
Follow Dexter J.
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Quality JVC TV wall corner bracket, Very strong and sturdy bracket at a very good price with rapid free delivery, You can not go wrong with the product or price and free delivery at all.

Date of experience: August 28, 2014
Florida
1 review
5 helpful votes
Follow chris c.
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Having bought the bracket for a flat screen tv, I tried to fit up to the wall only to find that when the tv was fitted onto the bracket it could fall off if moved (which this tv was) I called to the customer service numerous times before anyone answered and when i did get through I was told this is how it was, despite numerous calls again to speak to somebody in technical I never got through. CUSTOMER SERVICE IS THE WORST I HAVE DEALT WITH EVEN WORSE THAN RYANAIR. Despite their no help I had to modify the bracket to work properly and now hang nicely on the lab wall, and NO HELP FROM BRACKETSRUS

Date of experience: August 28, 2014
GB
1 review
0 helpful votes
Follow Bryan J.
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Being in need of a bracket to wall mount a 26 inch t. V., plus guidance in selecting same I was more than impressed, and well pleased, with having chosen bracketsrus from a multiple list of suppliers. The site information was so straightforward and jargon clutter free that I felt sure that the bracket on arrival would be exactly right for the job. The whole process from order to installation was perfect.

Date of experience: August 20, 2014
GB
1 review
0 helpful votes
Follow Michael T.
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First class product, better than expected, super efficient service 5 stars!

Date of experience: August 15, 2014
GB
1 review
0 helpful votes
Follow Steve C.
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Great Bracket
August 11, 2014

Great Bracket - Easy to use website and fast delivery. No hesitations using them again. Many Thanks

Date of experience: August 11, 2014
GB
1 review
2 helpful votes
Follow Brian F.
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Excellent heavy duty brackets at a very good price, arrived quickly and well packed,
Thank you very much.
Kindest regards,
Brian.

Date of experience: August 9, 2014
GB
1 review
2 helpful votes
Follow Chris C.
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Great bracket easy to secure to wall with no movement other than is needed

Date of experience: August 7, 2014
GB
1 review
0 helpful votes
Follow S D.
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Well packaged, robust and good looking brackets perfect for our DVD players and very speedy delivery.

Date of experience: August 7, 2014
GB
1 review
2 helpful votes
Follow Z R.
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Easy to use site offering very competitive brackets. Product arrived on time and was of good quality so no complaints at all.

Date of experience: August 7, 2014
GB
7 reviews
5 helpful votes
Follow Emma G.
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I was very impressed at the great range of TV Wall Brackets on the website, and found the perfect one for me. I absolutely love it, makes my TV look great and is very functional. It's very sturdy and was nice and clear on how to fit together.

Date of experience: August 5, 2014
GB
1 review
2 helpful votes
Follow Matthew L.
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Bought a bracket to hand a new Samsung LED TV in our main head office board room. The delivery was quick, the bracket was of excellent quality and the installation instructions were clear. Very pleased with the bracket and installation was a breeze. Highly recommended!

Date of experience: August 5, 2014
GB
1 review
0 helpful votes
Follow Martin D.
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I would strongly recommend both product & service. Accurate description & dimensions, easy to install and fast delivery at a very reasonable price.

Date of experience: August 5, 2014
GB
1 review
1 helpful vote
Follow R K.
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Just as it says on the can.No problems at all from ordering to fixing. Good quality and good value.

Date of experience: August 5, 2014
GB
1 review
2 helpful votes
Follow ashleigh s.
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Great service, quick and easy. Delivery was fast, completely stress free and the product is fab.

Date of experience: August 5, 2014
GB
1 review
2 helpful votes
Follow Jan C.
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Just to say I wish every company could be like this you need to give them some training. I oddered my bracket for my tv 2 days later is was hear easily put up thank you guys was able to show my dad my tv he got be on the wall 2 weeks before he. Past Jan

Date of experience: August 5, 2014
GB
1 review
4 helpful votes
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This Website is layed out well so that you can clearly see the price and what product you are buying, also the give you a full range of images so you can view the product from multiple angles to help you make a good decision. They also have a next day delivery services which is free and good.

Date of experience: August 4, 2014

From the business

FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.