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BracketsRus

4.4

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BracketsRus Reviews Summary

The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.

This summary is generated by AI, based on text from customer reviews

service
41
value
40
shipping
40
returns
17
quality
39

We monitor reviews for authenticity

GB
1 review
2 helpful votes
Follow Richard B.
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Very reasonable bracket for a 40" Samsung flat screen. The bracket turned up very quickly as well.

The instructions could have been a little easier to follow and I had to make a little adjustment to the mount, but it does exactly what I need it to do.

Date of experience: February 10, 2015
GB
2 reviews
1 helpful vote
Follow Ron G.
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I needed a bracket asap and I had one in my house within 3 days of ordering... Brilliant

Date of experience: February 10, 2015
GB
3 reviews
2 helpful votes
Follow Andy M.
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I bought a simple flat bracket for my flatscreen monitor. Very straightforward although my screen is poorly designed and needed right-angle connectors to allow it to lie that close to the wall.

Date of experience: February 10, 2015
GB
1 review
2 helpful votes
Follow Jeff N.
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First class service
February 10, 2015

First class service. Great value for money and bracket was good quality, easy to fit and was exactly what I needed for a new tv in the kitchen

Date of experience: February 10, 2015
GB
1 review
0 helpful votes
Follow Werner B.
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Great TV bracket for large TV, good instructions and quick delivery. Highly recommended company.

Date of experience: February 10, 2015
GB
1 review
0 helpful votes
Follow Brian D.
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Good Fast delivery, easily to install with instructions!

Date of experience: February 10, 2015
New York
1 review
1 helpful vote
Follow Tariq D.
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The service and product were great. The company was helpful and informative with their advice. The delivery time was quick and the product was perfect for my requirement.

Date of experience: February 10, 2015
GB
1 review
0 helpful votes
Follow Stephen R.
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Cant fault the quality of the brackets or the speed of service. Plus all brackets have full specs with sizes so you can really work out what you want before ordering.

Date of experience: February 10, 2015
GB
1 review
0 helpful votes
Follow Martyn C.
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2nd Bracket I've ordered to date, first was for a 32" LG and the second for a 55" Samsung. Both were very easy to fix to the wall and attach the TV's. Spot on!

Date of experience: February 10, 2015
GB
1 review
2 helpful votes
Follow Ashley W.
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Fast quick delivery, easily installable with instructions! You wouldn't think that something so lightweight would hold a TV of the size I got (50") but it did and I couldn't be happier!

Date of experience: February 10, 2015
GB
1 review
3 helpful votes
Follow lisa f.
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Sent me the wrong bracket, returned tracked delivery, item was delivered to them on Jan 22, still waiting for refund. Very unhelpful. Opened paypal dispute to get refund. Total rip off merchants. Avoid..

Date of experience: February 8, 2015
GB
1 review
2 helpful votes
Follow Liam H.
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Ordered from this site as they advertise a guarantee next day delivery. WRONG! I have to wait 3 weeks. Terrible won't oder from here again I'll stick to Amazon

Date of experience: December 23, 2014
GB
1 review
3 helpful votes
Follow Maureen P.
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Bought this bracket for £58 for a 55in television when opened the words that sprung out at me was SHOULD BE FITTED BY AN EXPERT. Fitting this is very basic DIY experience, when fitted my television was very unsafe, this bracket was not fit for purpose, no joy after 8 e-mails from lee Deal with this firm at your peril. Still trying to get a refund but only get inane answers

Date of experience: October 21, 2014
GB
1 review
1 helpful vote
Follow Sam H.
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Fantastic service, order received within 24hours, on a Saturday as well and free delivery! Huge range of tv brackets covering all budgets, would definitely recommend and would use again if required

Date of experience: October 18, 2014
GB
1 review
2 helpful votes
Follow David K.
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Spoke to their customer service to get some advice about which size bracket would fit my tv as well as enable me to get it as flush to the wall as possible and they were a great help. They told me exactly what I needed and it looks great. The bracket was easy to put up and easy to fit the tv too. Quick delivery as well. I have also recommended to my girlfriends parents and they also purchased a bracket from them and received the same service.

Date of experience: September 27, 2014
GB
1 review
2 helpful votes
Follow Colin H.
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The bracket I ordered did not fit my TV (bracket blocked the sockets on the back of the TV). Their customer service department advised me on the correct bracket I needed, sent a prepaid label to return the wrong bracket and sent the correct one without any fuss.

Date of experience: September 24, 2014
GB
1 review
5 helpful votes
Follow James E.
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Will happily use them again, bracket was good quality, price very competitive and delivery time was good too, will use again.

Date of experience: September 22, 2014
GB
1 review
3 helpful votes
Follow Mark G.
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Ordered a bracket for our bedroom tv. Easy to order, arrived quickly and works perfectly. Will definitely use again. Thks

Date of experience: September 22, 2014
GB
1 review
2 helpful votes
Follow Martin J.
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Now had 2 brackets from this company and happy with both. First was for a 26 inch tv was sturdy steel and gives a 45cm cantilever. No problems fixing. Second was for a small tv and was constructed of aluminium. Which was not stated on the website but was pretty obvious from the photo. Needed to provide additional leather washer (made out of old wallet} to increase friction and prevent upper arm catching on lower. Having said that the product was robust and precision made. Assembly and fixing was easy Delivery and prices very good.

Date of experience: September 20, 2014
GB
1 review
2 helpful votes
Follow Ant F.
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Excellent service, very easy to order and extremely good value, super fast delivery and will definitely use again!

Date of experience: September 19, 2014

From the business

FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.