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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Just hope dress is as nice as it looks, it's for a wedding in turkey
Great set out of goods on the site. I was worried maybe size not correct but fitted perfect. Delivery was abit longer than exspected but the dress was worth the wait. All in all very happy.
I was not notified of the delivery as I was away and thankfully my neighbor took the package in. I received the same blouse twice and one I did not order.
. Beautiful Clothes Very Classy indeed. Will pass on your name to friends.
Easy to navigate website and sizes. Checkout was super easy. Shopping did take a while but I got an email when it was delivered and all 3 outfits are super cute!
See above comments - I had to fight to get a refund and I will still be out of pocket by £27.60 even if my full refund appears in my account. Not very satisfactory.
Yolk to long to receive and the pictures do no justice and hard to return items last time buying clothes from here
They took a while to come, but we'll worth waiting for, they are lovely
Enjoyed looking for the lovely shoes i have bought, easy to order too
I accidentally ordered same shoe twice and when I emailed I got reply on time
The clothes took way to long to come for the cheap material to be horrendous and then to fit smaller people (sad face). Never ordering here again
Shipping took forever... pleased with most didn't receive full order and was charged
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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