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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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California
1 review
0 helpful votes
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Dress is for a wedding
May 29, 2022

Just hope dress is as nice as it looks, it's for a wedding in turkey

Date of experience: May 29, 2022
GB
1 review
0 helpful votes
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Great dresses
May 29, 2022

Quick and easy highly recommend dresses were exactly what was described

Date of experience: May 29, 2022
GB
1 review
0 helpful votes
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Happy
May 29, 2022

Great set out of goods on the site. I was worried maybe size not correct but fitted perfect. Delivery was abit longer than exspected but the dress was worth the wait. All in all very happy.

Date of experience: May 28, 2022
Maine
1 review
0 helpful votes
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Happy shopper
May 28, 2022

It's been great however trying to return something has been a nightmare

Date of experience: May 28, 2022
GB
1 review
0 helpful votes
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Vibrant
May 28, 2022

Easy process and order received quickly, really pleased with the short set an d the quality

Date of experience: May 27, 2022
Ireland
1 review
0 helpful votes
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Heels
June 26, 2022

Grand just took long for delivery and shoes came in the wrong size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2022
Switzerland
1 review
0 helpful votes
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Ok
May 27, 2022

Il est Tres joli comme tres confortable pour utilisation

Date of experience: May 27, 2022
Canada
1 review
0 helpful votes
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Not satisfied
June 26, 2022

I was not notified of the delivery as I was away and thankfully my neighbor took the package in. I received the same blouse twice and one I did not order.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2022
GB
3 reviews
0 helpful votes
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Classy Top
May 27, 2022

. Beautiful Clothes Very Classy indeed. Will pass on your name to friends.

Date of experience: May 27, 2022
GB
1 review
0 helpful votes
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Too tight
June 26, 2022

Ordering was easy, good experience, order came when ot said it would

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Florida
2 reviews
0 helpful votes
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Easy to navigate website and sizes. Checkout was super easy. Shopping did take a while but I got an email when it was delivered and all 3 outfits are super cute!

Date of experience: May 26, 2022
GB
1 review
0 helpful votes
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Nice colour poor fit
May 26, 2022

Shoulder fit is poor.
Colour good, price fair
Shame it doesn't fit!

Date of experience: May 26, 2022
GB
1 review
0 helpful votes
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Top
May 26, 2022

Arrived in perfect condition fabric is good quality

Date of experience: May 26, 2022
GB
1 review
0 helpful votes
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Awful customer experience
June 25, 2022

See above comments - I had to fight to get a refund and I will still be out of pocket by £27.60 even if my full refund appears in my account. Not very satisfactory.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
New York
2 reviews
0 helpful votes
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Not satisfied
June 25, 2022
Updated review

Yolk to long to receive and the pictures do no justice and hard to return items last time buying clothes from here

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2022

Easy as 123
April 18, 2022
Previous review

Easy as 123

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
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Love these shoes...
May 26, 2022
Updated review

They took a while to come, but we'll worth waiting for, they are lovely

Date of experience: May 26, 2022

Enjoyed looking for the lovely shoes i have bought...
April 19, 2022
Previous review

Enjoyed looking for the lovely shoes i have bought, easy to order too

Date of experience: April 19, 2022
New Zealand
1 review
0 helpful votes
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Response was great
May 26, 2022

I accidentally ordered same shoe twice and when I emailed I got reply on time

Date of experience: May 26, 2022
Iowa
1 review
0 helpful votes
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Not satisfied
June 25, 2022

I ordered on April 21st and arrived on May 20. Material is not quality.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2022
Canada
2 reviews
0 helpful votes
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Never again
June 24, 2022

The clothes took way to long to come for the cheap material to be horrendous and then to fit smaller people (sad face). Never ordering here again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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Over ok
June 24, 2022

Shipping took forever... pleased with most didn't receive full order and was charged

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.