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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Received a month after it was ordered. Never received an order confirmation.
Great, easy to use web site, lots to close from. Will be shopping again soon,
Good products and timely delivery
The only problem was the sizing - based on the the charts i ordered a large but I should have gone w/ medium or small
Both items were too small and will have to be returned for a bigger size. Size chart unreliable.
Very long waiting for delivery... bra broken and very small fitting
Didn't have to wait long for my dress to arrive but being a man got confused with the sizes and it was to small for me.
Ordering is easy delivery is quick but the products are cheap looking and feeling.
It took too long for delivery ( about 3 weeks) never had to wait so long for delivery!
Clothes came smaller than expected. Next time I will have to order at least one size larger. The clothes themselves are amazing and just what I had seen online. I wish you could order swim tops and bottoms separately as my upper half is smaller than my lower half. Will definitely be shopping at this site again.
I ordered my clothes and shoes on the 26th April and I received them just over a month later. I understand that sometimes things take a while to arrive, but that's just ridiculous. The clothes are nice, but I wouldn't say worth the wait. My pumps ate great, but they are too small, so my feet are really squashed and get sore, so can't wear them. I did check the sizes too. I won't be sending them back, as I fear this will take way too long and more hassle than it's worth. I unfortunately wont be ordering from this company again.
The products were great but not quite the right fit. Consequently, I have decided to return them as to go to a larger size would result in them being a little too large. I did not find communication with the company easy and the returns process seems to be taking a long time. Delivery time was also long and in excess of the delivery time advertised.
Fits great. Looks even better. Overall the shopping experience and product is awesome. Two thumbs up.
My first time experience with Boutiquefeel was very good. Delivery arrive in expected time.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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