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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Slow but Worth the Wait
June 28, 2022

Delivery isn't quick, had to chase as tracking wasn't updating, but not disappointed when items arrived. Worth the Wait so don't leave it last minute to order anything

Date of experience: June 27, 2022
GB
1 review
0 helpful votes
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Unhappy
July 27, 2022

Took a long time to get a return address for customer service. When I finally got this I was away in Spain on holiday so could not return them straight away.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2022
GB
1 review
0 helpful votes
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Gladth
July 27, 2022

OK. A little bit of a long wait for the item to arrive, but it was OK in the end.

Date of experience: June 27, 2022
GB
1 review
0 helpful votes
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Great service great product!
June 27, 2022

Thank you very pleased with item and service! Will buy from you again!

Date of experience: June 27, 2022
Arizona
1 review
0 helpful votes
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Great products
June 27, 2022

Very easy to shop on site. Only of the 5 items I got I was disappointed with. Just to the size of it and me. Loved everything else

Date of experience: June 27, 2022
Australia
1 review
0 helpful votes
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Be careful
June 27, 2022

Experience was good but some photos can be misleading

Date of experience: June 27, 2022
Cyprus
2 reviews
0 helpful votes
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Poor
July 27, 2022

Shopping experience was ok
Long delivery time
Product is poor

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2022
Illinois
2 reviews
0 helpful votes
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I will never order from here again
July 27, 2022
Updated review

It was the worst experience for an online purchase. I cannot get a full refund a waste of money and time.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2022

It was easy and great items
May 22, 2022
Previous review

It was easy and great items

Date of experience: May 22, 2022
Australia
1 review
0 helpful votes
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Items smaller the graph states but very nice quality so you let yourself down there. Stocking are cheap nasty and not worth purchasing. I purchased alot of thongs in this order and would have purchased more as quality is good on clothing but truely can't trust your sizing chart so not going to bother purchasing again. Only one of my items was true to size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2022
California
1 review
0 helpful votes
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-
June 26, 2022

Shipped on time and pricing was great. Will purchase again.

Date of experience: June 26, 2022
Georgia
1 review
0 helpful votes
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Not satisfied
July 26, 2022

Took forever to receive products and they are not what I thought I ordered.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2022
Florida
1 review
0 helpful votes
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It was good
June 26, 2022
Updated review

So far the items I received are nice. Just takes so long to receive them.

Date of experience: June 25, 2022

Easy access
June 18, 2022
Previous review

Easy access.

Date of experience: June 17, 2022
GB
1 review
0 helpful votes
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Clothing
June 25, 2022

Very good quality material, love the design and it looks amazing, at first I struggled to figure out which way it goes because it got all tangled up but other than that, I would definitely recommend

Date of experience: June 25, 2022
Ireland
1 review
0 helpful votes
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Took too long to arrive and cheap nasty shiny material. Supposed to be jet black more like dark grey. Seams and stitching showing - looked like they would undo.
Blue dress - nice colour but tiny for a large size.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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So easy to shop and everything goes smoothly so much choices of lovely clothes at great prices

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Beautiful dress
June 25, 2022

A little scared get a dress from a company abroad know nothing about as been stung before where didn't look nothing like what ordered. But I must say really pleased and have played another order hopefully same result x

Date of experience: June 25, 2022
GB
2 reviews
0 helpful votes
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Green batwing summer dress
June 25, 2022

Very good and efficient service, item arrived quite quickly

Date of experience: June 25, 2022
Canada
2 reviews
0 helpful votes
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Arms are too tight.
July 25, 2022

Giving it one more try last time I ordered i got cheap material felt like i was wearing a cheap netting. Hopefully i get a good quality beautiful blouse.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
GB
2 reviews
0 helpful votes
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I choose this online shop as it's unique and different

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Meh
July 24, 2022

2 out of 4 outfits were sewn improperly and are not wearable.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.