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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Delivery isn't quick, had to chase as tracking wasn't updating, but not disappointed when items arrived. Worth the Wait so don't leave it last minute to order anything
Took a long time to get a return address for customer service. When I finally got this I was away in Spain on holiday so could not return them straight away.
OK. A little bit of a long wait for the item to arrive, but it was OK in the end.
Thank you very pleased with item and service! Will buy from you again!
Very easy to shop on site. Only of the 5 items I got I was disappointed with. Just to the size of it and me. Loved everything else
Shopping experience was ok
Long delivery time
Product is poor
It was the worst experience for an online purchase. I cannot get a full refund a waste of money and time.
Items smaller the graph states but very nice quality so you let yourself down there. Stocking are cheap nasty and not worth purchasing. I purchased alot of thongs in this order and would have purchased more as quality is good on clothing but truely can't trust your sizing chart so not going to bother purchasing again. Only one of my items was true to size
Took forever to receive products and they are not what I thought I ordered.
So far the items I received are nice. Just takes so long to receive them.
Very good quality material, love the design and it looks amazing, at first I struggled to figure out which way it goes because it got all tangled up but other than that, I would definitely recommend
Took too long to arrive and cheap nasty shiny material. Supposed to be jet black more like dark grey. Seams and stitching showing - looked like they would undo.
Blue dress - nice colour but tiny for a large size.
So easy to shop and everything goes smoothly so much choices of lovely clothes at great prices
A little scared get a dress from a company abroad know nothing about as been stung before where didn't look nothing like what ordered. But I must say really pleased and have played another order hopefully same result x
Giving it one more try last time I ordered i got cheap material felt like i was wearing a cheap netting. Hopefully i get a good quality beautiful blouse.
I choose this online shop as it's unique and different
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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