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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very impressed with this site. Received updates of my order. When delivered it was beautifully packaged and items exactly as looked on the site.
Tried to send my tops back but the company offered me 10% back so ive had to keep them and lose money
Took ages to come then disappointed when arrived was send back first time said my address wasn't right
Colour not the same, was dull & not bright, post ok time, so was disappointed as I bought the dress for the colour
Was so pleased with my dress it looks really nice on and is a perfect fit. The only thing I would say is delivery took about two and a half weeks but it was worth the wait.
I ordered 2 tops and a dress. One top would fit a few people together and the other one keeps riding up on one side. Too short. The dress was perfect.
Great ordering process, quick delivery, this is exactly the way the ordering process should be.
No invoice in the package. Says email for returns. I have not heard back from anyone.
I will not purchase from them again.
I love every item on every page. I wish i had the money to buy everything on the website
Poor Qualuty. Not as pictured or described. Fabric is a shiny cheap poor quality. Not sized properly either. Company says easy returns but make it impossible to contact them. Do not waste your money. This company is a scam. I am reporting them to facebook.
I waited so long for this order. I did order for my holiday but never received my goods till I got back and a couple of items short sets are very cheap and not what picture shows
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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