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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Australia
1 review
0 helpful votes
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Quick and easy transaction
July 2, 2022

Easy to order = would like a bit more details on items Love the dress-fits perfectly

Date of experience: July 2, 2022
GB
1 review
0 helpful votes
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It was a good experience
July 2, 2022

I put in a order didn't get any progress email's about my order and one dress looked all fall on me.

Date of experience: July 1, 2022
GB
1 review
0 helpful votes
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Excellent
July 1, 2022

Had never shopped with this company before so was apprehensive but the jacket came really quickly and it look great on

Date of experience: July 1, 2022
GB
1 review
0 helpful votes
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Worst website
July 31, 2022

I waited over 5 weeks for delivery with no update, terrible website, wanted them for my hols and they arrived a week after my return. All poor quality and fit, I have been trying for 5 days to get a return address and am still waiting. They keep trying to fob me off. Never will I order off this or related website again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Missouri
2 reviews
0 helpful votes
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Horrible
July 31, 2022

Horrible first took to long to get. When finally got my order too small not true to size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Virginia
2 reviews
0 helpful votes
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Received
July 1, 2022
Updated review

So far very good. How long does shipping take? Took a while to get but I expected that.

Date of experience: July 1, 2022

Easy and clear
February 13, 2021
Previous review

Easy and clear

Date of experience: February 13, 2021
Australia
1 review
0 helpful votes
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Delighted
July 1, 2022

Easily ordered, did order a larger size due to comments I read. One thing that would improve the service is a tracking number to follow the delivery.

Date of experience: July 1, 2022
Illinois
2 reviews
5 helpful votes
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Shipped faster than I thought
July 31, 2022

Purchased a bra and a couple of reception dress options for my upcoming wedding. One was an absolute no-go as the white dress had a dark nude underlining which was visibile throught the dress. The other option was of good quality but I had to have slightly altered to fit properly. Overall satisfied.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
GB
1 review
0 helpful votes
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Great
July 1, 2022

Will 100% shop again. Easy to navigate around the site

Date of experience: July 1, 2022
GB
1 review
0 helpful votes
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First time shop
July 1, 2022

Very satisfied with my experience shopping with boutique feel

Date of experience: July 1, 2022
Norway
1 review
0 helpful votes
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Good
July 1, 2022

In time delivery. Very quick. The communication was well and quick. The updates were perfect.

Date of experience: July 1, 2022
GB
1 review
0 helpful votes
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Nce
July 1, 2022

Lovely material lovely colour sizes very small ordered an 18 feels like a 14

Date of experience: June 30, 2022
GB
1 review
0 helpful votes
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Dress review
July 1, 2022

I have shopped with you previously and been delighted with the item. This time t was ver disappointed- the dress is very large

Date of experience: June 30, 2022
Pennsylvania
1 review
0 helpful votes
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AMAZING CHOICES
July 1, 2022

All my dresses that I ordered look just like the website, they are true to size, the material and design make me feel sexy, for what ever the event. Will order from them again.

Date of experience: June 30, 2022
Australia
1 review
0 helpful votes
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Excellent service
July 1, 2022

Quick turn around, 99% happy, always beautiful dresses

Date of experience: June 30, 2022
Arizona
1 review
0 helpful votes
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Beautiful garment.
July 1, 2022

Loved the dress. Quality material and washed well.

Date of experience: June 30, 2022
GB
1 review
0 helpful votes
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Ditsy floral dress
June 30, 2022

Quick delivery and updates, we'll chuffed with dress, it looks lovely on.

Date of experience: June 30, 2022
Minnesota
1 review
0 helpful votes
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Disappointed
July 30, 2022

Order took forever to receive and none of the items are what they perceive in the picture. Very disappointed

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
GB
1 review
0 helpful votes
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Terrible service
July 30, 2022

Too late missed my event very disappointed hate this

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Dresses
June 30, 2022

Some of the long dresses are to long for women 5' tall and I spend more getting them altered then what i spent on dress for my wife.

Date of experience: June 30, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.