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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Easy to order = would like a bit more details on items Love the dress-fits perfectly
I put in a order didn't get any progress email's about my order and one dress looked all fall on me.
I waited over 5 weeks for delivery with no update, terrible website, wanted them for my hols and they arrived a week after my return. All poor quality and fit, I have been trying for 5 days to get a return address and am still waiting. They keep trying to fob me off. Never will I order off this or related website again.
Horrible first took to long to get. When finally got my order too small not true to size
So far very good. How long does shipping take? Took a while to get but I expected that.
Easily ordered, did order a larger size due to comments I read. One thing that would improve the service is a tracking number to follow the delivery.
Purchased a bra and a couple of reception dress options for my upcoming wedding. One was an absolute no-go as the white dress had a dark nude underlining which was visibile throught the dress. The other option was of good quality but I had to have slightly altered to fit properly. Overall satisfied.
Will 100% shop again. Easy to navigate around the site
Very satisfied with my experience shopping with boutique feel
I have shopped with you previously and been delighted with the item. This time t was ver disappointed- the dress is very large
All my dresses that I ordered look just like the website, they are true to size, the material and design make me feel sexy, for what ever the event. Will order from them again.
Quick delivery and updates, we'll chuffed with dress, it looks lovely on.
Order took forever to receive and none of the items are what they perceive in the picture. Very disappointed
Some of the long dresses are to long for women 5' tall and I spend more getting them altered then what i spent on dress for my wife.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

