BoutiquefeelReviews 6,126

I purchased 6 items way back in May 2022. I received an email saying one of the items was no longer available and if I wanted to exchange or edit my existing order so I responded. Shipping label was created on 6/28 and it still has not shipped. They took my money back in May but haven't shipped my order. The good reviews must be people they pay to write reviews. While prices are cheap, the ordering/receiving process sucks. Don't expect to order and receive your item in a timely manner.

Top broken on arrival. As site is abroad can't go through having to return goods, as had to pay extra for delivery!
Material cheep nothing like pictures on site

Multi colour dress is gorgeous the other dress is lovely but a little bit tight for a size 16 but I kept it

Super fast service and honest delivery greatly appreciate your service

I ordered a dress I saw on instagram. It took 10 weeks to get her and then it is too big and just doesn't fit right. When I go on my account, there is not purchase listed anywhere. I never received an order confirmation or shipping notification with or any kind of number with this order. There is no phone number or email address. It is impossible to return something when there is no record of a purchase except for my credit card. When you go on my account it looks like I never ordered anything. Do not purchase from this company unless you know you will keep the item.

My first time ordering from Boutiquefeel and I love everything. Clothing line is true to size and I will be placing more orders in the near future!

Photos on add - not quite the same as products received

Very good, dress arrived well packaged.
Slightly oversized on the top half.

I thought I would have been delighted with this bargain but it's true what they say "buy cheap buy twice"the quality of the dress I received isn't great at all. I won't be able to wear this dress ever.

I got no response from the chat box and multiple front he company who to be fair offered me several increasing % of money back keep the products. I wanted to return and keept asking. However now that's done but could be sooooo much easier ( if I tell you I don't want them belive me the first time)

Look nice but after wearing them for 30 minutes the heel broke.

Waited ages for delivery, when it came the product was awful. But then did get a 20% refund

With Paypal perfect! Them, I was very afraid of getting the wrong size, there are pages where the clothes are not really like the picture, this time, it was a success.

It took way too long to get my order. I won't be ordering from you again

Even though I loved most of the products I bought, I was still very disappointed with the fit of the white jumper with the train.

Do not use this company, their customer service is just awful.
The dress I ordered was nothing like the picture. The material was awful and cheap and the hem has just been cut roughly with scissors. It has a cut in it and cotton hanging from the seams.
Firsly I also got a 30% offer to keep it.
I eventually managed to get a return label, all sorts of problems with that.
When I returned the item they said they kept asking me to accept reduced vouchers or discounts even though the item was on it way to them in the post.
They are now telling me the won't accept the return as it hasnt been posted with Royal mail even though it has been delivered!
It is just so frustrating getting message after message on WhatsApp with offers to refund a small amount of the original cost.
I won't be shopping with them again, please avoid.

The delivery was sent quick and had no concerns the tops are of good quality and fit nicely

Very easy to navigate through website
Top fitted well, nice material

Pleased with all of my pieces. Great material and will definitely purchase from this shop again

Nice top well made but a little on the smaller side