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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

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GB
1 review
0 helpful votes
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Delivery
July 24, 2022

Had an issue with delivery address, but this was quickly rectified by the company.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
GB
1 review
0 helpful votes
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Disappointing
July 24, 2022

Took a long time to be delivered and when arrived disappointed with the quality which do not match the pictures

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Disappointed Buyer
July 23, 2022

Delivery delayed. Clothes did not match picture shown when purchased

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
Jamaica
1 review
0 helpful votes
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Good
June 23, 2022

The processing time is very long. Once shipped it moves very fast..

Date of experience: June 23, 2022
Australia
1 review
0 helpful votes
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Order2
July 23, 2022

Clothes are really small sizes. Some materials are hot for our climate

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
Canada
1 review
0 helpful votes
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Pretty
July 23, 2022

Good but not worth the shipping………. Fits like a glove

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
GB
1 review
0 helpful votes
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Shoes
July 23, 2022

My order took a long while to come I thought, thought they should of been in boxers

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
GB
2 reviews
0 helpful votes
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Easy to order
June 23, 2022

Did take a wee while to come, but thankfully came in time for the wedding I wanted it for

Date of experience: June 22, 2022
GB
1 review
0 helpful votes
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Rubbish
July 22, 2022

Look lovely in photos. Quality of material is awful. Will never wear them

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
GB
2 reviews
0 helpful votes
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Great
June 22, 2022

Dress arrived fits great looked good definitely recommend

Date of experience: June 22, 2022
GB
1 review
0 helpful votes
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Complaint
July 21, 2022

I tried to cancel my order as hadn't received goods, they then send that there was a delay, I asked for order to be cancelled, to then be told they had sent it out so unable to cancel!
I received goods 2 items too big, 2 items too small, I have asked to return my items and they have asked me for my personal measurements. I have said this is irrelevant and that I need to return my items.
They have not responded to my latest email.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Satisfied customer
June 20, 2022

Easy ordering. Will know more when I see how long my order takes to arrive

Date of experience: June 20, 2022
Indiana
2 reviews
0 helpful votes
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Poor customer service
July 20, 2022
Updated review

Could not change my shipping method. Been trying to return items for a couple of weeks but cannot get the information I requested

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2022

Could not change my shipping method
June 15, 2022
Previous review

Could not change my shipping method

Date of experience: May 15, 2022
Colorado
1 review
0 helpful votes
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Such cute stuff
June 20, 2022

It always takes over a month to get my stuff, but, I always love everything I get.

Date of experience: June 19, 2022
GB
1 review
0 helpful votes
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Awful
July 19, 2022

Will not give a refund label immediately!
Never use the site

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2022
Massachusetts
1 review
0 helpful votes
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Long delivery
July 19, 2022

Long delivery and the products are received are disappointing. I am not even keeping the dresses I received, I donated them.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2022
Australia
2 reviews
0 helpful votes
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Brilliant
June 19, 2022

User friendly website, easy to navigate and checkout was a breeze

Date of experience: June 18, 2022
GB
3 reviews
0 helpful votes
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Beautiful top
June 18, 2022

Love the styles, and the prices are really affordable

Date of experience: June 18, 2022
GB
2 reviews
0 helpful votes
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Happy
June 18, 2022

Overall experience good products were satisfactory

Date of experience: June 18, 2022
GB
2 reviews
0 helpful votes
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Love it
June 18, 2022

No problem great good quality and true sizing I'll keep looking for more items very pleased great company to deal with

Date of experience: June 18, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.