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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Canada
1 review
0 helpful votes
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Nice clothing,
June 18, 2022

My purchases came quickly. Needs to describe the clothing better. Some pieces are way too big

Date of experience: June 18, 2022
New Hampshire
1 review
0 helpful votes
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Everything I buy doesn't fix
July 18, 2022

Never get to wear anything I purchased it's a waste of time and money

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2022
GB
1 review
0 helpful votes
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Loooooooong delivery!
July 17, 2022

Did not realise these were China specials. If I needed in a hurry, would not be happy. Overall I am happy with order, not ecstatic but happy.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Pretty clothes
June 17, 2022

There's so many beautiful dresses and tops and easy to shop online.

Date of experience: June 17, 2022
GB
1 review
0 helpful votes
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OK
July 17, 2022
Updated review

Easy to order, took ages to deliver and when they did they were not acceptable

Date of experience: June 17, 2022

Easy to use
May 13, 2022
Previous review

Easy to use

Date of experience: May 13, 2022
Mexico
1 review
0 helpful votes
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I was really dissapointed with the green jacket because my expectation was high and when I received it my shock was big!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2022
GB
3 reviews
0 helpful votes
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Summer Beauty
June 17, 2022

Absolutely loved this dress. Feel feminine and classy

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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It sucked
July 17, 2022

Didn't look like the picture at all! It looked cute and normal in the picture. In person it looks like it's made for someone who is 4'9" and no shape

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2022
Canada
2 reviews
0 helpful votes
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Items
June 16, 2022

Easy ordering amd not a long wait... delivered what was ordered.

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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Not great and not terrible
July 16, 2022

Shopping is as easy as any online store. Sizing is always a hit and miss with anything ordered online though. Some things fit just right and others are like who took measurements? It's the exact (supposed) size yet the L fits like a small. Surely they would have a standard for what is considered (western) sizes? Shipping takes forever. Almost a month to receive items is a long time in today's global connected shopping networks. Overall not completely wowed by the products or services, and yet I can't completely be disappointed either. What we ordered is decent but then again it's not like it will be worn often or regularly, so quality vs value can't be judged. Overall a middle of the range star rating.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2022
GB
3 reviews
0 helpful votes
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Dress
June 16, 2022

Love the product. Ordered size bigger. When delivered it did not fit and was far too short at front.

Date of experience: June 16, 2022
GB
1 review
0 helpful votes
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Print dress
June 16, 2022

Quick delivery nice quality. Will use again like their products

Date of experience: June 16, 2022
GB
1 review
0 helpful votes
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Delivery, product
July 15, 2022

Delivery took ages, product far poorer quality than expected, sizes all over the place and didnt want to go through hassle of returning so please read what ive said.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
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LOVE LOVE Your Products!
June 15, 2022

Wonderful! Easy to order and received quickly! My dress is amazing and I have referred everyone to your site! I love your styles! I was so bummed my other dress was out of stock! That is okay I will be shopping again from you all!

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
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Good
June 14, 2022

Great easy to order and east shipping, A little long for dry but worth the wait

Date of experience: June 14, 2022
California
2 reviews
0 helpful votes
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New Hawaii outfit
June 14, 2022

Fast and easy! No issues checking out fast delivery

Date of experience: June 14, 2022
GB
1 review
0 helpful votes
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Poor delivery and quality
July 14, 2022

Poor service and poor quality items. Delivery was also late

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
GB
1 review
0 helpful votes
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Great product
June 14, 2022

Ordered one dress a few weeks ago and loved it so mi h I got it in all the colours

Date of experience: June 14, 2022
New Hampshire
2 reviews
0 helpful votes
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Sizes fit
June 14, 2022
Updated review

For me it seems easier. Nice looks some view of items need to show backside view as well not just front over & over

Date of experience: June 13, 2022

Great experience easy for me thank you
December 1, 2020
Previous review

Great experience easy for me thank you

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
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The website take forever to load and also keeps taking you back to the first item which is very frustrating
They tried to negotiate that I take 10% discount from my next order and keep the unwanted items! I've never heard of such a tactic and it's put me off ordering again!

Date of experience: June 13, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.