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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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So far good takes ages to arrive not great quality
Very good customer services with responding to emails and very good quality
Shane the tops were not as nice as they were in the site
Took to long to receive items not sure if I will order anything else. Still undecided
I was very happy with my shopping experience. It took about 3 weeks for my items to arrive but I wasn't in a hurry. I did have to make some alterations to my chain strap cold shoulder tops as you could see my bra!
Will never wear this dress. The quality is extremely poor, very dissatisfied
Won't bother buying from them again... everything is cheaply made and doesn't look anything like the photos.
Ordered the goods, no updates on shipping though. All received and more than happy with the goods
It was easy to order and came quick. Ty for making it easy and I may order again soon!
It was good. The only thing would be seeing what the back of some of the dresses looked like..
Trying to return this order has been a mightmare.
Customer service isn't easy to find or call.
Happy customer item is good quality and was shipped in just a few days of placing my orders
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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