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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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France
1 review
0 helpful votes
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Plutôt satisfaite
July 17, 2022

Certains articles sont trop grands mais d'autres Impec et très sympa a porter

Date of experience: July 17, 2022
GB
1 review
0 helpful votes
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Lovely item, great service
July 17, 2022

Very prompt delivery, lovely item. Thank you. Ideal for holidays or summer nights out.

Date of experience: July 17, 2022
GB
1 review
0 helpful votes
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Customer service v good.
July 17, 2022

Customer service v good but a unimpressed with the dress.

Date of experience: July 17, 2022
GB
1 review
0 helpful votes
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Still not received a refund
August 16, 2022

Took so many emails before finally said I could return item.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
GB
1 review
0 helpful votes
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Pink dress
August 16, 2022

Poor quality stitching all came away after one wash

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
GB
2 reviews
0 helpful votes
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Happy shopper
July 16, 2022

Thought delivery was a bit long but once I received my items I was really happy and have now ordered more.

Date of experience: July 16, 2022
GB
1 review
0 helpful votes
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Greatly purchase
July 16, 2022

Good experience no issues with my order or the delivery

Date of experience: July 16, 2022
Sweden
1 review
0 helpful votes
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Very Small fitting
August 15, 2022

Ordered 2 tops nice quality decent price, checked sizing on website checked reviews ordered my size well I thought I did, absolutely tiny when arrived probably 2 sizes to small total waste of money also took 3 weeks to come

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2022
Canada
1 review
0 helpful votes
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Sizing is off
August 14, 2022

Shopping was easy… delivery was quicker than the estimate date.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
GB
2 reviews
0 helpful votes
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Excellent service
July 15, 2022

The item looked exactly like it did in the pictures on the website. Delivery was quick, the way I was constantly kept up to date with, where my purchase was and when it was arriving was very comforting, I would definitely order from Boutiquefeel again.

Date of experience: July 15, 2022
GB
1 review
0 helpful votes
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Good service
July 15, 2022
Updated review

Easy ordering and payment fast delivery kept informed good service

Date of experience: July 15, 2022

Easy ordering and payment
June 10, 2022
Previous review

Easy ordering and payment

Date of experience: June 10, 2022
Arizona
1 review
0 helpful votes
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Not bad 1at experience
July 15, 2022

Shopping and pay was easy. Unique clothing. Hit and miss

Date of experience: July 14, 2022
Pennsylvania
1 review
0 helpful votes
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Great
July 15, 2022

Good great customer service thank you so much good products fit nice nice material

Date of experience: July 14, 2022
GB
1 review
0 helpful votes
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Very happy
July 14, 2022

I have read some bad reviews, but I have had no problems with this site so far, and I found everything reasonably priced, and a very quick delivery, that is why I am shopping again. However the sizes have been a problem. Other than that I Thank you for your service.

Date of experience: July 14, 2022
GB
2 reviews
0 helpful votes
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Not a good fitting
August 13, 2022

Very slow delivery not much else to say apart from top didn't fit probably

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
GB
1 review
0 helpful votes
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Great
July 14, 2022

I am always worried when I purchase something online, I needn't have been, the item came in good time and was lovely,

Date of experience: July 14, 2022
GB
1 review
0 helpful votes
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Summer dress
August 13, 2022

Not great delivery
Not great material
Doesn't fit particularly well. Very disappointed

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
Rhode Island
1 review
0 helpful votes
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Strapped top
July 14, 2022

I bought it a bit big but still wore it. I love how it looked and feel. I also love the material and I received many good compliments

Date of experience: July 14, 2022
GB
1 review
0 helpful votes
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Dissatisfied
August 13, 2022

Product came quicj, no problen but the dress is of poor quality and not true to site as indicated. Nothing like the photo

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
GB
1 review
0 helpful votes
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Nice website to look around. Delivery was fairly quick.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.