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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Good range of clothing but disappointed as it arrived with a mark on it that I cannot get out
Easy to order and lovely jacket. As long as you are aware it takes a little longer for delivery (international shipping) then all is good. Good value.
After several pages have loaded, the site keeps freezing and loses my place. Other than that, good selection clothes.
Materials were horrible and stuck of musk, must have been the sweatshop they were made in.
Thanks
Neil
Hello you should not photoshop the dresses. It gives a different idea of what your are buying. I should be refunded.
I bought with them once, the piece was not comfortable. They keep sending commercial emails and there is no way to unsubscribe as it just doesn't work. I contacted support, they said they removed me, I still received mails from them. I emailed them, and again they said they will remove me from mailing list in 2-3 days, week after they still sending me emails. Avoid.
The fact that you buy from the Chinese to sell to the rest sucks.
Sizes don't match, sending back takes way to long and in case of complaint your $#*!ed.
Bad service
Easy to place the order... now we'll see how they do :)
Product wasn't too bad actually. Wasn't EXACTLY like the photo, but wasn't too bad either.
Thank you.
I was disappointed the items didn't fit. I was disappointed there weren't return instructions. I would like a refund. Pls respond... *******@yahoo.com
Thank you, Trish
Not an American buying experience.
This was the Chinese special.
No customer service, no knowledge of whether or not my money got hijacked.
No communication until now about my order, even after I wrote an email to the customer service email. I just received it a couple days ago.
Order 2 underwear sets same sizes but only one correct size was sent other one was far too small.
Los materales son muy malos.No se parecen a los de las imagines del anuncio.
I did not received the lace item. I would like to know when will i receive it.
They take Visa debit which is awesome but the size was wrong entirely
They take Visa debit which is awesome
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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