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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

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Australia
2 reviews
0 helpful votes
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Arrived with a mark on it
March 6, 2021
Updated review

Good range of clothing but disappointed as it arrived with a mark on it that I cannot get out

Date of experience: March 6, 2021

Good range of clothing
February 12, 2021
Previous review

Good range of clothing

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
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Jumpers
March 6, 2021

My order came quickly and the product are nice fit well

Date of experience: March 5, 2021
South Carolina
1 review
0 helpful votes
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Sweater dress
March 5, 2021

Dress runs small. Not sweater fabric. More white than ivory. Real thin.

Date of experience: March 5, 2021
GB
1 review
0 helpful votes
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Lovely affordable jacket
March 5, 2021
Updated review

Easy to order and lovely jacket. As long as you are aware it takes a little longer for delivery (international shipping) then all is good. Good value.

Date of experience: March 5, 2021

After several pages have loaded, the site keeps freezing...
February 11, 2021
Previous review

After several pages have loaded, the site keeps freezing and loses my place. Other than that, good selection clothes.

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
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Cheap n Nasty
March 5, 2021

Materials were horrible and stuck of musk, must have been the sweatshop they were made in.

Thanks
Neil

Date of experience: March 5, 2021
GB
1 review
0 helpful votes
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Jogging
March 4, 2021

Very good quality
I recommend boutiquefeel
Thank you

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Photoshopping is deceiving
April 3, 2021

Hello you should not photoshop the dresses. It gives a different idea of what your are buying. I should be refunded.

Date of experience: March 4, 2021
Ireland
1 review
0 helpful votes
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OK shopping
April 3, 2021

Hi some item have not arrived and some item are the wrong size.

Date of experience: March 4, 2021
GB
1 review
0 helpful votes
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Avoid them.
April 3, 2021

I bought with them once, the piece was not comfortable. They keep sending commercial emails and there is no way to unsubscribe as it just doesn't work. I contacted support, they said they removed me, I still received mails from them. I emailed them, and again they said they will remove me from mailing list in 2-3 days, week after they still sending me emails. Avoid.

Date of experience: March 4, 2021
NL
1 review
0 helpful votes
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Get a home shop
April 3, 2021

The fact that you buy from the Chinese to sell to the rest sucks.
Sizes don't match, sending back takes way to long and in case of complaint your $#*!ed.
Bad service

Date of experience: March 4, 2021
GB
1 review
0 helpful votes
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Okay
April 3, 2021
Updated review

Easy to place the order... now we'll see how they do :)

Date of experience: March 4, 2021

Easy to place the order...
March 12, 2021
Previous review

Easy to place the order... now we'll see how they do :)

Date of experience: February 10, 2021
India
1 review
0 helpful votes
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Not too bad
March 4, 2021

Product wasn't too bad actually. Wasn't EXACTLY like the photo, but wasn't too bad either.
Thank you.

Date of experience: March 4, 2021
Virginia
2 reviews
0 helpful votes
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Return policy
April 2, 2021
Updated review

I was disappointed the items didn't fit. I was disappointed there weren't return instructions. I would like a refund. Pls respond... *******@yahoo.com
Thank you, Trish

Date of experience: March 3, 2021

Good
February 9, 2021
Previous review

Good

Date of experience: February 9, 2021
GB
1 review
0 helpful votes
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50 50
April 2, 2021

1st tracksuit. Grey one with the skull on is fab... the pink and black one really poor

Date of experience: March 3, 2021
Arizona
1 review
0 helpful votes
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Not a great experience!
April 2, 2021

Not an American buying experience.
This was the Chinese special.
No customer service, no knowledge of whether or not my money got hijacked.
No communication until now about my order, even after I wrote an email to the customer service email. I just received it a couple days ago.

Date of experience: March 3, 2021
GB
1 review
0 helpful votes
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Disappointed
April 2, 2021

Order 2 underwear sets same sizes but only one correct size was sent other one was far too small.

Date of experience: March 3, 2021
Spain
1 review
0 helpful votes
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Calidad malissima
April 2, 2021

.

Date of experience: March 3, 2021
Spain
1 review
0 helpful votes
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Mala calidad a precio excesivo.
April 2, 2021

Los materales son muy malos.No se parecen a los de las imagines del anuncio.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Missing one item from my order
April 2, 2021

I did not received the lace item. I would like to know when will i receive it.

Date of experience: March 2, 2021
Canada
1 review
0 helpful votes
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Site is misleading with sizing
March 2, 2021
Updated review

They take Visa debit which is awesome but the size was wrong entirely

Date of experience: March 2, 2021

They take Visa debit which is awesome
February 8, 2021
Previous review

They take Visa debit which is awesome

Date of experience: February 8, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.