Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Boutiquefeel

Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey stargrey stargrey stargrey stargrey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Renate R.
Unfollow Renate R.
Share Review
Report Review

Ausgefallene Designs
May 25, 2021

Manche teile sind ganz hübsch, manche sehen billig aus

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
California
1 review
0 helpful votes
Follow christine O.
Unfollow christine O.
Share Review
Report Review

<3
April 25, 2021

I love my dresses! One of my dresses was delayed & they immediately notified me & offered a $5 coupon. Delivery wasn't very long. I love supporting small businesses & i def will be ordering again! Thank you

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
Follow Kristina J.
Unfollow Kristina J.
Share Review
Report Review

Arrived way too late!
May 25, 2021

Was on back order from the time I ordered it! Took two months to get to me, ordered the beginning ofFeb. For a beginning of March birthday surprise... found somethingelsewhere.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
California
1 review
0 helpful votes
Follow MEl E.
Unfollow MEl E.
Share Review
Report Review

Shipping takes a LONG time
May 24, 2021

The clothes are coming from China, so it takes a long time to arrive. 75% of my items were also on backorder, so they never shipped at all. I ended up shopping at amazon.com come with 1-day delivery instead.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
GB
1 review
0 helpful votes
Follow Jo-ann E.
Unfollow Jo-ann E.
Share Review
Report Review

Woman tops
April 24, 2021

Ive had good experience your clothes are lovely and different the fit is ok.

Date of experience: April 24, 2021
Minnesota
1 review
0 helpful votes
Follow Hollie D.
Unfollow Hollie D.
Share Review
Report Review

Order SAMLLER than usual
April 24, 2021

The leggings run BIG. I ordered small leggings and these fit like a large, will not be ordering with you guys again.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
Follow Amu K.
Unfollow Amu K.
Share Review
Report Review

Cheaply Made!
May 24, 2021

The product I received was very cheaply made. The fabric was thin and I wouldn't wear it out in public... maybe as pajamas. The outfit had a thin cotton lining inside and the overall fabric was super thin. I have 1 star because the design was as advertised.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
Alabama
1 review
0 helpful votes
Follow S N.
Unfollow S N.
Share Review
Report Review

Perfect
April 24, 2021

Quick and easy. The quality was better then expected.

Date of experience: April 24, 2021
Italy
1 review
0 helpful votes
Follow Flavio S.
Unfollow Flavio S.
Share Review
Report Review

Prodotto ok
May 24, 2021

Troppo tempo x ricevere il prodotto, dovrebbe essere più veloce la consegna

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
New Zealand
1 review
0 helpful votes
Follow Nicky G.
Unfollow Nicky G.
Share Review
Report Review

Half Happy
April 24, 2021

Your service and shipment was really efficient, but your product is really cheap and not the same as the picture.

Date of experience: April 23, 2021
GB
3 reviews
0 helpful votes
Follow Gillianne a.
Unfollow Gillianne a.
Share Review
Report Review

Excellent value for money,
April 23, 2021

Have shopped many times with you and always excellent service

Date of experience: April 23, 2021
Missouri
1 review
0 helpful votes
Follow Christian I.
Unfollow Christian I.
Share Review
Report Review

Good
April 23, 2021

Good good good good good good good good good good good good.

Date of experience: April 23, 2021
Canada
1 review
0 helpful votes
Follow Carmelle D.
Unfollow Carmelle D.
Share Review
Report Review

Refunds difficult
May 23, 2021
Updated review

I am still of in the process of finding out were to send it, emails are answered quickly, however still have no address of where to send the shoe, no delivery invoice was in the package and the packager box was very damaged (squashed). I am hopin to here from you soon.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2021

Hoping my return item goes as well as my purchases
April 21, 2021
Previous review

Hoping my return item goes as well as my purchases.

Date of experience: April 21, 2021
France
1 review
0 helpful votes
Follow Or Q.
Unfollow Or Q.
Share Review
Report Review

Combinaison
May 23, 2021

Pas qualitatif. Le tissu n'est pas joli. Déçue de la commande

Date of experience: April 22, 2021
New Jersey
1 review
0 helpful votes
Follow Ron T.
Unfollow Ron T.
Share Review
Report Review

R. W. c
May 23, 2021

Poor, had to wait for it to ship from China! Too long of delivery, my order came in to separate packages, 2 weeks apart.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Virginia
2 reviews
0 helpful votes
Follow Dwan T.
Unfollow Dwan T.
Share Review
Report Review

Experience was fine.
April 22, 2021

Experience was fine, product was just "sub-par" quality.

Date of experience: April 22, 2021
Australia
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

Average
May 22, 2021

The time it took was quite long but I appreciated the emails to let me know how things were going

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Sweden
1 review
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

Good
April 22, 2021

Products aa advertised. Delivery (to Sweden) could have been faster as my package got held up for almost a week in Holland after it had cleared customs for no apparent reason. CNE Support helped me resolve it though so overall it's a 4/5.

Date of experience: April 22, 2021
Massachusetts
1 review
0 helpful votes
Follow jill Y.
Unfollow jill Y.
Share Review
Report Review

Chunky heels
April 22, 2021

Liked the picture of the for sale products. Heels were just right (not too high but have just the right height for comfortable wearing

Date of experience: April 22, 2021
North Carolina
1 review
0 helpful votes
Follow Stefanie U.
Unfollow Stefanie U.
Share Review
Report Review

Bad experience
May 22, 2021
Updated review

Waiting still for items purchases over a month ago

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021

Fairly easy to use
March 18, 2021
Previous review

Fairly easy to use

Date of experience: March 18, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.