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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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California
1 review
0 helpful votes
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Ruffle top
April 27, 2021
Updated review

Experience was nice. Customer service did great job on following up on order

Date of experience: April 27, 2021

So Easy
April 5, 2021
Previous review

So Easy

Date of experience: April 4, 2021
New York
1 review
0 helpful votes
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Thumbs down
May 27, 2021

First I orderes tights that got lost in the mail. I never recieved those tights even after contacting costumer service. Then I purchased those tights AGAIN and I got a defective piece. Will never order again and wont be wearing what was finally delivered the second time.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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Nic Dowling
April 27, 2021

Really happy with my items - will order from Boutiquefeel again

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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Disappointed
May 27, 2021

Delivery took over a month, and then the item was substandard

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2021
Australia
3 reviews
0 helpful votes
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Excellent!
April 27, 2021

Great service, fabulous product and delivered in good time

Date of experience: April 27, 2021
New York
3 reviews
1 helpful vote
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My items took 7 weeks to arrive. When they arrived 3 items were missing with no further update on the items. I cannot communicate with a live person. I was never given any tracking information on my order until i reached out after 5 weeks or nothing. The shipping takes forever. I'm still waiting for any information on my missing items.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Dissatisfied
May 27, 2021

Blouse does not look like this. It is very oversized. Does not fit like that at all.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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Products usually decent.
April 27, 2021

Shipping is very slow. Otherwise products are nice and prices are reasonable.

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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Disappointed
May 26, 2021

I wasn't sure what to expect from this site but I will not be ordering again. What is pictured is not exactly what you get.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Ordered 4 items was told weeks later after contacting you that two were out of stock. The other two came one was very small so measured it and the difference in inches described on website was about 4 inches

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
GB
2 reviews
0 helpful votes
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New customer
April 26, 2021

Clothes are good quality and a bit different. The delivery is a bit slow but worth the wait.

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Customer service
May 26, 2021
Updated review

Customer service was good but the dress is lovely it's just a shame about the sizing a large is not a UK size I'm a size 10 to 12 and the large is just too tight.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021

It was ok
May 4, 2021
Previous review

It was ok

Date of experience: April 4, 2021
Ohio
1 review
0 helpful votes
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Satisfied Customer
April 26, 2021

Love the product great for the event I needed for!

Date of experience: April 26, 2021
Kansas
1 review
0 helpful votes
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Cute spring top!
April 26, 2021

Cute top, true to size. Not sure about fabric but it will do.

Date of experience: April 25, 2021
Wisconsin
1 review
0 helpful votes
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Sizing and expectations
May 25, 2021

Out of everything that I bought I can only wear 2 pairs of shorts that I purchased. Everything else I had to give to someone else because I received no return label or inventory form in the bag with each bag that was sent to me with the product. I was very disappointed that the sizing was much smaller than was indicated int the sizing chart. Not sure if I will be ordering form this company again anytime soon.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
GB
2 reviews
0 helpful votes
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Cheap Trash
May 25, 2021

First of all I waited weeks until this dress arrived. I was given a time frame of beginning of April and it did not arrive until April 23rd 2021. I thought it would be worth the wait, but it was not. The dress was falling apart at the hem, and the material was so cheap. The zip was already stuck before I had even put it on. Then, I put it on and the sizing was completely off. There was a reason I selected Medium and not Small. I ensured the sizes under Medium matched the measurements of my body. Yet, the dress would not zip up, partly due to zip quality, but mostly due to sizing issues. The dress did not do up over my breasts, so they were exposed. I can't even return this monstrosity of a dress to the sender as no return address was given. I would also not inflict this dress on my friends/family, not that it would fit them anyway given how pdd the sizing of this dress is. How can a dress not cover somebody's breasts?! Overall this has been an appalling experience. I have already reported this 'boutique' as a scam. I hope this site closes down asap and stops scamming customers!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
Virginia
1 review
0 helpful votes
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Cute dress but...
May 25, 2021

Very cheaply made & smells like burnt plastic. Cute but cheap.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Not happy
May 25, 2021

The top I ordered did not look like the in the picture
I was disappointed

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021
Australia
1 review
0 helpful votes
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Wrong sizing on one top
April 25, 2021
Updated review

Very hard to use on Insta, much better in Safari
The white lace top is definitely sized wrongly, it's tiny.
The two spotted tops are lovely

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021

Very hard to use on Insta, much better in Safari
March 25, 2021
Previous review

Very hard to use on Insta, much better in Safari

Date of experience: March 25, 2021
Australia
1 review
0 helpful votes
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Dissatisfied
May 25, 2021

Product not as advertised
Totally see through
Unable to wear at the gym
I actually ordered 2
Wish to refund

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.